• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

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  1. john_wood

    Issue Can't add hosting to subscription, "unable to create system user account...

    The error that you have described indicates that the system user 'bulb24' already exists. To resolve this issue, you will need to manually remove the existing user from the server. You can do this by logging into the server via SSH and running the following command: userdel -r bulb24 Once the...
  2. john_wood

    Question Full Text Search Indexing for IMAP powered by Apache Solr

    There are no Plesk Extensions for Full Text Search Indexing for IMAP powered by Apache Solr. However, you can still use this feature by manually installing and configuring Apache Solr on your Plesk server.
  3. john_wood

    Resolved how can a website owner in plesk to login and not only the admin

    There are a few ways that a website owner in Plesk can login and not only the admin. One way is to create a new user in Plesk and assign that user the role of Website Owner. Another way is to login to Plesk as the admin and then navigate to the Websites & Domains tab. From there, click on the...
  4. john_wood

    Question remove old plesk ip addresses

    Make sure that you have changed the IP addresses in Plesk under "Server Management" > "IP Addresses". Once you have changed the IP addresses there, run the "IP Reconfigure" utility under "Tools & Settings" in Plesk. This should remove the old IP addresses from the IP addresses section. If you...
  5. john_wood

    Issue install Python on windows plesk

    First, you need to download the Python installer from the official Python website. Once you have downloaded the installer, you need to run it and follow the instructions on the screen. Next, you need to add the Python installation directory to your system path. You can do this by going to the...
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