• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. Fritz MichaelG

    FTPS not working for Personal FTP Backup Repository

    I am using a Personal FTP Repository for my Backups. The connection works fine if I don't use FTPS, however, whenever I try to activate FTPS, I just get this error message:Error: FTP connection failed, please check your FTP settings. Repository error: Transport error: unable to list directory...
  2. Fritz MichaelG

    Roundcube 'CONFIGURATION ERROR'

    Actually, no, I never manually disabled it. Just for some background info: I wasn't able to use FastCGI via the Plesk Panel in the Hosting Settings of a Subscription ( http://forum.parallels.com/showthread.php?291836-Cannot-use-FastCGI&p=704615&viewfull=1#post704615 ), until I ran the Plesk...
  3. Fritz MichaelG

    Roundcube 'CONFIGURATION ERROR'

    Ah, I created a phpinfo.php (with <?php phpinfo(); ?>) within /usr/share/psa-roundcube. When I call http://webmail.domain.com/phpinfo.php it shows me Server API: Apache 2.0 Handler Which means PHP is running as an Apache Module instead of CGI or FastCGI, isn't it? "Loaded Modules" also isn't...
  4. Fritz MichaelG

    Roundcube 'CONFIGURATION ERROR'

    Well, that's my /usr/share/psa-roundcube/config folder: /usr/share/psa-roundcube/config # ls -l total 48K -rw-r----- 1 root roundcube_sysgroup 2.9K Oct 23 10:51 db.inc.php -rw-r----- 1 root roundcube_sysgroup 36K Aug 12 11:53 main.inc.php -rw-r--r-- 1 root root 2.4K Aug 12...
  5. Fritz MichaelG

    Roundcube 'CONFIGURATION ERROR'

    Thx, yes, /etc/apache2/plesk.conf.d/webmails/roundcube/domain.com_webmail.conf simply has ServerAlias "webmail.domain.com" in there. Hm... anything else I could check?
  6. Fritz MichaelG

    Roundcube 'CONFIGURATION ERROR'

    Hm, restart didn't help. The Virtual Host Configuration should make sense, yes. However, I don't really get how the configuration is applied to specific domains (i.e., by default, you access the webmail interface via webmail.domain.com, but the vhost config in that file only has<VirtualHost \...
  7. Fritz MichaelG

    Roundcube 'CONFIGURATION ERROR'

    No, or at least not as far as I know. These things are present in the roundcube.conf: <IfModule mod_suexec.c> SuexecUserGroup roundcube_sysuser roundcube_sysgroup </IfModule> <IfModule mod_fcgid.c> FcgidInitialEnv PP_CUSTOM_PHP_CGI_INDEX fastcgi...
  8. Fritz MichaelG

    Roundcube 'CONFIGURATION ERROR'

    I found this Knowledge Base entry: http://kb.parallels.com/en/118265 However, the permissions for these file are exactly as shown in the KB entry. When I set the permissions to 644 (read for everyone too), Roundcube works. But I'd rather find out why it doesn't work with the default...
  9. Fritz MichaelG

    Roundcube 'CONFIGURATION ERROR'

    [solved] Roundcube 'CONFIGURATION ERROR' I recently ran the Plesk Autoinstaller and added the Roundcube component (instead of only just Horde). Today I tried Roundcube for the first time on a domain, however, when I open the webmail domain (webmail.domain.com by default) it gives me the...
  10. Fritz MichaelG

    Failed to update Panel: Not found source for system packages

    kk, thx :). I think I'll just leave it as it is for now.
  11. Fritz MichaelG

    Failed to update Panel: Not found source for system packages

    Hm, mount | grep var gives no output whatsoever. (i.e. there are no mounts that have 'var' in their name)
  12. Fritz MichaelG

    Failed to update Panel: Not found source for system packages

    Yes, I updated to Debian 7.2 yesterday. Then I ran /usr/local/psa/admin/sbin/autoinstaller --all-versions --web-interface and got the version Parallels Installer 3.15.15 (built on 2013-08-14 09:28) after that. But all seems well so far (the Plesk Panel even runs faster now after this recent...
  13. Fritz MichaelG

    Cannot use FastCGI

    Turns out the module simply wasn't installed (for Plesk at least? though the module was always present, at least as far as I checked). I ran # /usr/local/psa/admin/sbin/autoinstaller And installed the missing fcgid package. Now I am able to select FastCGI.
  14. Fritz MichaelG

    Failed to update Panel: Not found source for system packages

    Ah, thx, new KB entry :). I ran the installer with the override switch. However, # /usr/local/psa/admin/sbin/autoinstaller --version still says # Parallels Installer 3.15.15 (built on 2013-08-14 09:28) Should I be worried about that?
  15. Fritz MichaelG

    Failed to update Panel: Not found source for system packages

    Huh, I have updated my Debian System to 7.2, now I get # Parallels Installer 3.15.15 (built on 2013-08-14 09:28) when running # /usr/local/psa/admin/sbin/autoinstaller --version after running # /usr/local/psa/admin/sbin/autoinstaller --all-versions --web-interface Somehow it downgraded?
  16. Fritz MichaelG

    Failed to update Panel: Not found source for system packages

    Unfortunately the problem still persists. I am still getting the same error message and when I go to Tools & Settings - Updates and Upgrades the website ( https://x.x.x.x:8447/?secret=XYZ&locale=en-US ) simply times out.
  17. Fritz MichaelG

    Failed to update Panel: Not found source for system packages

    Hm, after running that command, I only get Parallels Installer 3.16.1 (built on 2013-09-10 16:33) unfortunately, not 3.16.3 or higher. However, I then went to Tools & Settings - Updates and Upgrades and was able to access the Updates and Upgrades section. Before I only got a timeout when I...
  18. Fritz MichaelG

    Failed to update Panel: Not found source for system packages

    On a Debian 7 root server with Plesk Panel 11.5.30 I always get the message, that the auto update failed. This is the latest updater log entry:Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current...
  19. Fritz MichaelG

    Cannot use FastCGI

    Any other ideas? I really need to figure out how to enable FastCGI with my Plesk Panel Installation... Just to add: in the Service Plans I can enablePerl support Python support FastCGI support (required for Ruby on Rails)However, neither of these 3 options can be set in the Subscriptions in the...
  20. Fritz MichaelG

    Cannot use FastCGI

    VPS is not enabled. Output of /usr/local/psa/bin/vps_optimized --statusVPS Optimized mysql-innodb: off VPS Optimized apache-modules-all: off VPS Optimized apache-modules-except-php: off VPS Optimized apache-modules-except-scripting: off Also the error I get when running...
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