• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. S

    Issue Cant reset plesk password

    Firstly, you must solve mysql access... then plesk login and then change it from plesk GUI
  2. S

    Resolved 500 Plesk\Exception\Database

    try plesk db also mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa
  3. S

    Issue WordPress Errors and Redirects

    What appear in error_log website in these case? Do you use some cache system?
  4. S

    Resolved Plesk shows Apache2 Ubuntu Default page

    I have the case a few days ago, /etc/httpd/conf/plesk.conf.d/vhosts/ symbolic links was breaks : for i in $(ls /var/www/vhosts/system/); do if [ ! -f /etc/httpd/conf/plesk.conf.d/vhosts/$i.conf ]; then echo $i; fi; done had to rebuild all of them for i in $(ls /var/www/vhosts/system/); do if...
  5. S

    Resolved unable to create exp_event

    @IgorG Problem have been solved finally. inicialy, no exp_event.frm are present in psa directory database, but logical error MariaDB [psa]> DROP TABLE exp_event; ERROR 1051 (42S02): Unknown table 'psa.exp_event' MariaDB [psa]> CREATE TABLE `exp_event2` ( `event_time` timestamp NOT NULL...
  6. S

    Resolved unable to create exp_event

    Hello, our version is a quite superior (10.2)
  7. S

    Resolved unable to create exp_event

    Hello @IgorG no special logs in /var/log/mariadb/mariadb.log as it an fail sql only when trying to create table, version is : MariaDB 10.2.31 database server
  8. S

    Resolved unable to create exp_event

    Hello We had an issue with our mysql database server last week and have had to restore plesk database with automatical dumps. All gone fine exept exp_event table that give us en mysql error restore, and we are unable to restore it It's not an essencial table, so all work fine, but we would have...
  9. S

    Resolved E-Mail Problem

    Disable the mail service of this domain name in plesk.
  10. S

    Question doubt about backup server visibility for client?

    Hello I have no clear situation about admin backup server visibility for client, it seem that if there is no client and only subscription in an reseller, these backups are not visible but seem if they enter as client account in an reseller account, they are able to see these backups, someone...
  11. S

    Question Creating SSL Certificate using Let's Encrypt for mail-only domain

    Ok and any way to put FTP parameter options in plugin to connect to real domain.tld hosting and can get correct SSL? or directly obtain fullchain & key from other server? sometime is other good way
  12. S

    Question Creating SSL Certificate using Let's Encrypt for mail-only domain

    But you can issue an ssl for mail.domain.tld, supposing you make an alias to an webhosting to this subdomain to create necesarry files check?
  13. S

    Question Creating SSL Certificate using Let's Encrypt for mail-only domain

    Well, you can issue en ssl for mail.domain.com ( certbot -d mail.domain.com ) if you have an webspace for this name, sometime cpanel able to this and this would be the way to do it with plesk ( @IgorG can you review this? )
  14. S

    PHP 7.x: webp support in GD

    I have create an cron script to automatize this : Instruction - Automatize webp php extension by cron I'am sure that someone can optimize this code, but it's works fine.
  15. S

    Question Webp Support

    I have create an cron script to automatize this : Instruction - Automatize webp php extension by cron I'am sure that someone can optimize this code, but it's works fine.
  16. S

    Issue 550 sorry, no mailbox here by that name.

    Is you are using external mail service, you had to disable the mail service of this domain in plesk > suscripcion > mail > Configuration > disable, in other case, plesk try to deliver in local if mail are send by other mail local account. I don't know if it's your issue, but you can review it.
  17. S

    Resolved Unable to create a new domain

    In SSH Try to rename /etc/nginx/conf.d/phusion-passenger.conf file : mv /etc/nginx/conf.d/phusion-passenger.conf /etc/nginx/conf.d/phusion-passenger.conf.bak Then try to start nginx service nginx start
  18. S

    Resolved Unable to create a new domain

    Do you have try to execute "plesk repair all" in ssh? Also try to update to last plesk version (at the moment, 18.0.25).
  19. S

    Important COVID-19 consequences

    One of consequence for us, is eveytime more problem with outlook/hotmail/live mail due to more use of mail. Always have the same case, ips no listed in blacklist, but due to amount mail, outlook sometime block temporaly ip server with tipical message : "host...
  20. S

    Question Creating SSL Certificate using Let's Encrypt for mail-only domain

    if domain.tld don't work and domain.tld/.well-known/acme-challenge don't accesible, you are also able to create SSL on cpanel? If it's the case, I don't know how they do it because the return check from let's encrypt is always on this url... in plesk, in cpanel and in any server included without...
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