• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. S

    Issue New configuration files for the Apache web server were not created due to the errors in configuration templates: nginx:

    If there is no sensible data on your server, give us your server access by MP and I can try to review it.
  2. S

    Issue New configuration files for the Apache web server were not created due to the errors in configuration templates: nginx:

    Try it in ssh Other way, try to edit and put correctly file /etc/nginx/plesk.conf.d/vhosts/mydomain.co.uk.conf, then restart nginx, then go again to nginx/apache option of the domain an save the change without any adicional line Another way is to delete file directly rm -f...
  3. S

    Issue Login Failed to RoundCube

    @IgorG this is not the webmail plesk apps in this case, but seem an customed roundcube installed as web app in domain name, so error_log had to be the domain error_log
  4. S

    Issue Login Failed to RoundCube

    You seem try to access to an custom roundcube, not the plesk roundcube programs. Check your error log in /var/www/vhosts/system/mailtotel.com/logs/error_log and check if your mailbox password is really correct .
  5. S

    Resolved TTFB high radomly

    Just have some carrefull with you "unprofessional" opinion, you don't know nothing about us and the experience that we can have... With our plesk servers with SAME numbers of web, SAME traffic, SAME hardware, just switching nginx+apache to litespeed, the number of complaints of problem TTFB...
  6. S

    Resolved TTFB high radomly

    You can think what you want, I just say that after 15 years using apache, switching to litespeed have been the better things that we have made... And also customer have appreciate the change.... Yes, you can spend time to try optimize and get good time to one website with apache... and...
  7. S

    Resolved TTFB high radomly

    Change apache to litespeed and you will see the difference.
  8. S

    Question Limit outgoing mail *per month*

    Well, I think this is not the plesk product objectif... also not sure that it will the good forum to ask solution about other product, but you can check if you are able to create an solution for what you need with this : Limit Mail With Policyd
  9. S

    Resolved Issue File Upload

    Recommand you to test to upload it by ftp (with filezilla for example), you will show if there is or not error.
  10. S

    Resolved Sub domain not yet propagated

    What dns you are using and what is your TTL?
  11. S

    Issue Getting This Error when making an API call for backups

    Check is really what you request is still available... Plesk doc API are not always updated, I have the same case with spam element that was disable. You can review this : http://plesk.github.io/api-schemas/latest/agent_input.svg but in anycase, the better way is to contact plesk extension team...
  12. S

    Issue Several issues with current plesk version

    We use obsidian with litespeed in several server, no problem for us.
  13. S

    Input Tuning PHP settings

    There is not an optimal setting for all situation, can be change about your hardware, the number of site hosted, the type or the traffic of these site, but an common setting can be memory_limit : 256M max_execution_time : 120s max_input_time : 120s
  14. S

    Issue First free ticket and then, automatic renew subscription without any notification???

    Firstly, it is not acusations (but yes complaints) @IgorG it's the real process support of plesk that have been confirmed by your colleague AlexeyAK and that you also know, I am sorry if you are annoyed to see it in the forum, but it's the reality, I will search and give you the number of ticket...
  15. S

    Question How can I add REST API add my web site?

    Well, your request is not clear ... REST API is something about development, so no direct relation with plesk or your OS, if you need to integrate plesk API on your apps, you should review the plesk docs : About REST API Plesk automatically generate vhost file system, so don't have the necesity...
  16. S

    Question How can I add REST API add my web site?

    But your doubt is with plesk API?
  17. S

    Issue First free ticket and then, automatic renew subscription without any notification???

    And about paying for critical bugs, you also consider it normal @IgorG ?
  18. S

    Issue First free ticket and then, automatic renew subscription without any notification???

    Absolutely no! Why there is no advise by email??? "You mag cancel your subscription at any time" => OK but don't say how, and don't advise before charging the cost on paypal!
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