• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. C

    Plesk 10 reseller addons

    We have customers that are using Reseller Plans in Plesk 10.4.4 which work fine, but what if that customer purchases extra IP address(es) or other addons for their reseller account (to assign to their customers) - how do we do this for the reseller without unsyncing their Reseller Plan...
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    Plesk 10.4.4 can't limit reseller permissions

    Just found the section in the documentation that explains this: While this makes sense, I still find it rather counter-intuitive as it could give a reseller the impression that they can indeed use these resources when they actually can't.
  3. C

    Plesk 10.4.4 can't limit reseller permissions

    Hi all, When we create a Reseller Plan and set permissions such as "Management of access to the server over SSH" to "Not allowed", when the reseller logs in they can create service plans with any permissions they choose. In other words, the permissions that we set for the reseller have no...
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    StatInfo->getProductVersion failed: file_get_contents() failed:

    Just wanted to give my thanks to Simon for posting this fix - this saved my bacon today. Cheers, Chris
  5. C

    Miva won't work

    With Plesk 9.5.4 we can't run /usr/bin/mivavm - it just errors with a missing file: [root@server ~]# mivavm Content-Type: text/html Set-Cookie: htscallerid=1719e02d5ee0fa738ec04e4964516431; expires=Thu, 12-Apr-2012 11:45:08 GMT; path=/ Configuration Error: Error loading configuration...
  6. C

    Problem with SPF and DNS resolution

    Hi Igor, I am going to PM you the IP and email addresses as requested in your reply. Thanks, Chris
  7. C

    Problem with SPF and DNS resolution

    Hi Paul, Yep, Plesk 9.5.4 on RHEL5. Chris
  8. C

    Problem with SPF and DNS resolution

    Hi Igor, It is: psa-spf2-1.2.9-10081216 Thanks, Chris
  9. C

    Problem with SPF and DNS resolution

    Hi Paul, Thanks for your reply. Interestingly enough our sender's domain does not have an SPF record configured, so that doesn't tie up with the information you've been provided by support (or we're seeing a different issue). Strangely the sender (remote user not hosted by us) was...
  10. C

    Problem with SPF and DNS resolution

    Hi Igor, We checked and everything works fine with DNS on our server - the 'host amazon.com' lookup runs fine, as well as for the domains that SPF is failing for. It seems that SPF 'tempfail' is being processed as a 'fail', whereas it should really be processed as a 'softfail', ie the...
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    Verify backup file (pleskbackup)

    Can anyone confirm if it is possible to verify the integrity of a backup file generated by pleskbackup? I have just noticed a big change in backup filesizes and want to check the backup is running properly. We are running Plesk 8.2.1 on CentOS 5. Thanks, Chris
  12. C

    Share access between domains

    Does nobody know how to do this?
  13. C

    Share access between domains

    Can anyone advise if it is possible to share read/write access to a directory between 2 domains on a Plesk for Windows server? For example, we have a directory on domain1.com and we would like domain2.com to be able to read and write to that directory. I know this can be done on Unix by...
  14. C

    Scheduled task to access a URL?

    Can anyone suggest how we can create a scheduled task in Plesk to access a URL, in the same way that we would do this on Linux as a scheduled task: lynx http://www.domain.com/url.php Thanks for your help.
  15. C

    Qmail sending from unauthorized domains

    Similarly, you can also get a list of yahoo.com addresses that have been sending mail to the server by using this command: grep 'from=' /usr/local/psa/var/log/maillog | grep 'yahoo.com' Hope this helps.
  16. C

    Qmail sending from unauthorized domains

    If you take a look at the maillog, you will see it says "to local" or "to remote" depending on the direction that a message was being delivered. If you want to see all the messages coming from the server to yahoo.com, you can run this command on the command line: grep 'yahoo.com'...
  17. C

    Qmail sending from unauthorized domains

    Grab one of the yahoo.com addresses (for example) that you see, and then run through the instructions I provided in the previous message using that address. That will identify the message in the queue which relates to that address. You will see the whole message, including the body and...
  18. C

    Qmail sending from unauthorized domains

    Are you absolutely sure that these messages are not bounces to non-existent addresses on your server? If you have a look in the mail queue you'll find out what the original message was and if it's a bounce. You can do this via SSH as follows: cd /var/qmail/queue/mess grep...
  19. C

    Watchdog not checking DNS properly

    For some reason Watchdog is not checking the status of our DNS server properly. The DNS server is running fine and under Service Management is is showing as running, but Watchdog seems to think it is down. Is there any way to fix this? Is there a file that Watchdog uses for the configuration...
  20. C

    How to delete migrations from list?

    Hi Julia, I am referring to migrations which were started by the Plesk API - these don't have any controls whatsoever in the control panel other than they show in the list of migrations. Chris
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