• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. C

    Plesk and server re acts strange.

    I would really say that this needs a hardware technician to look at it, or someone with direct access to the server, especially if you're having problems SSHing. It's like being locked out of your car with the alarm going! - Chris
  2. C

    Plesk and server re acts strange.

    This sounds strange. I have never seen anything like it. I would assume there is something messed up with your user management/password authentication system if adding an account to Plesk results in the same situation as SSHing because they are both doing stuff with your system user and...
  3. C

    451: read error

    Hi all, Kind of pulling my hair out with this one. We have a customer who has recently transferred their domain to us. The server's running Plesk 7.5.4 and requires SMTP auth for sending mail. The customer is on AOL broadband and are using MS Outlook 2003. They can receive mail but...
  4. C

    psadump / backup utils not working - plesk 7.5.4 - debian 3.1

    Check your /etc/my.cnf file and see where the socket is located. You could change the location to see if that helps - on RHEL3 the location is /var/lib/mysql/mysql.sock and the line in /etc/my.cnf reads: socket=/var/lib/mysql/mysql.sock Have to say we don't use Debian so I can be of...
  5. C

    FTP connection dies midway through transfer

    One of our servers is having a problem with FTP. It begins file uploads and after about 1MB of data transfer the connection drops. If we disable the iptables firewall then it works fine. I set the passive ports in /etc/proftpd.conf: PassivePorts 49152 65534 And opened the ports in...
  6. C

    ftp client doesnt finish upload

    I'll repost this in a new thread as it isn't really the same issue as the original thread, sorry to go off topic.
  7. C

    ftp client doesnt finish upload

    One of our servers is having a similar problem. It begins file uploads and after about 1MB of data transfer the connection drops. If we disable the iptables firewall then it works fine. I set the passive ports in /etc/proftpd.conf: PassivePorts 49152 65534 And opened the ports in...
  8. C

    SpamAssassin spam filtering problem

    I think it would be best to start this question in a new thread as the original problem has been resolved... and unfortunately i haven't used sa-learn manually so i'm not the man to answer your question ;) - Chris
  9. C

    Unhappy mysql error ( Can't connect to local MySql server through socket (2)

    Indeed. We wouldn't grant SSH access to users unless it was on a Virtuozzo-type VDS system, but hopefully blackhowling knows and trusts his users enough because it only takes one to try and break in and then you have a compromised system... :rolleyes: Still, it is useful on a corporate...
  10. C

    SpamAssassin spam filtering problem

    Hi rommer, The mchk command that you ran will do the same job, except it does all of the mail settings and not just SpamAssassin's. Unless you were having other problems there is not much benefit in running it with the '--with-spam' option which will take quite a bit longer to run. No...
  11. C

    Problem with Spamassassin dynamic IP blocking.

    This page should have the answer that you are looking for: http://wiki.apache.org/spamassassin/DynablockIssues Because SpamAssassin knows your IP is in a dynamic block of IPs from your ISP, this creates a positive score on your spam hits. SpamAssassin is smart, because a lot of spammers...
  12. C

    SpamAssassin spam filtering problem

    The problem with SpamAssassin defaulting to 7.0 hits for every user is fixed by running: /usr/local/psa/admin/sbin/mchk --spam-only This also puts all 'user_prefs' files in the right location which is rather handy, so I will edit my step-by-step guide above to include this step. In the...
  13. C

    Unhappy mysql error ( Can't connect to local MySql server through socket (2)

    I understand. But as you have chrooted the users into their own home directories then they have no access to anything above their directory root. As far as a chrooted user is concerned, /home/httpd/vhosts/<domain> is the root directory and they cannot go any higher. To allow them to have...
  14. C

    Unhappy mysql error ( Can't connect to local MySql server through socket (2)

    I also find it interesting that a chrooted user can successfully use the mysql command even if it doesn't connect. The Plesk standard "bin" folder does not include the mysql binary. I would treat that as a security risk if you allow your users to use the mysql command line client - after...
  15. C

    Unhappy mysql error ( Can't connect to local MySql server through socket (2)

    If the user is chrooted then it is not going to have access to the system files for MySQL. The point of chrooting someone is to increase security on the system, and as a result they will not have access to stuff like the mysql.sock file which causes this error. A standard system user...
  16. C

    Unhappy mysql error ( Can't connect to local MySql server through socket (2)

    What's the command you're using on the command line? This command should work: mysql -uadmin -p`cat /etc/psa/.psa.shadow`
  17. C

    SpamAssassin spam filtering problem

    I'm not sure... I have moved the user_prefs file to the right location on one of our servers and the spam filtering has reverted to the default hits score of 7.0 even though the score is set to 4.0 in Plesk. I have some questions still open with SWsoft regarding this so I am looking forward...
  18. C

    SpamAssassin spam filtering problem

    I'll ask and get back to you shortly. - Chris
  19. C

    SpamAssassin spam filtering problem

    Solution to the problem Good news from SWsoft. By the sounds of things they were unaware of the problem and they have thanked us for bringing it to their attention. As far as a solid fix for the problem is concerned they said that this should be implemented in a future update. In the...
  20. C

    Unhappy mysql error ( Can't connect to local MySql server through socket (2)

    Hello, Make a backup of your current MySQL configuration file: cp /etc/my.cnf /etc/my.cnf.bak Then edit it eg: pico /etc/my.cnf I use pico but you can use whatever text editor you prefer. Look for the [client] section in this file, if it is not there then add this to the file...
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