• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

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  1. H

    Issue Could not install the Node.js extension The execution of post-install.php has failed with the following message: ERR [extension/nodejs]

    Could not install the Node.js extension The execution of post-install.php has failed with the following message: ERR [extension/nodejs] Execution installer has failed with exit code 1, stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update']' returned non-zero exit status 100...
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    Resolved Plesk does not see my second disk

    In fact the remaining problem was that I did not see /mnt/md0/... with FTP With FileZilla FTP, I was stuck to usersite.com without no access to the parent directories /var/www/vhosts But still with FileZilla but connecting with SFTP I have now access to usersite.com through it parents...
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    Resolved Plesk does not see my second disk

    The permissions are as created by Plesk ls -l /var/www/vhosts drwx--x--- 14 usersite psaserv 4096 Mar 5 15:39 usersite.com drwxr-x--- 7 root root 4096 Mar 5 15:50 chroot drwxr-xr-x 5 root root 4096 Mar 4 10:54 default drwxr-xr-x 3 root root 4096 Mar...
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    Resolved Plesk does not see my second disk

    Yes : this one In practice, I want to see also the folders created under md0 through the FTP of the site and allow document uploads to this folder. At the moment, I get "Permission denied"
  5. H

    Resolved Plesk does not see my second disk

    Hi, I have mounted a new disk (md0) that i can see with Debian 10 OS, Plesk Obsidian, vhosts, etc. are on md2 With root rights under SSH, I can act on md0 : create folders, chown them, etc. But I do not see md0 under Plesk : how can I see some of md0's folders in the Files menu of Plesk?
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    Issue Dispite autoupdates set to false, why do I receive a "Package Update Manager notification"

    I have disabled autoupdates during working hours for 8 a.m. to 8 p.m. which reads: $ plesk bin server_pref --show | grep -i autoupdates autoupdates: false autoupdates-third-party: false Despite that, I received a mail "Package Update Manager notification" at 6 p.m. which reads: Plesk...
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    Resolved 502 BAD GATEWAY

    I post this in case it helps. All the sites of the plesk server suddenly showed a 502 Bad Gateway. The server VPS000000.ovh.net was hired with Plesk installed. From time to time, all my sites show the 502 BAD GATEWAY message. I suspect the automatic updates unable to restart, accordingly to...
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    Resolved Diagnose & Repair / File system issues

    Thank you. This is exactly what I wanted to know.
  9. H

    Resolved Diagnose & Repair / File system issues

    Great solution! I'll apply it instantly!
  10. H

    Resolved Diagnose & Repair / File system issues

    My Plesk: Plesk Obsidian Web Pro Edition Version 18.0.21 Update #5 Checking the File system rises > warning Checking virtual hosts' file system There are files or directories with suspicious permissions in the root directory of the domain 'mysite.com'. Reparing says: > Repair Kit fixed all...
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    Issue Server backup are empty

    Hi, My Plesk: Plesk Obsidian Web Pro Edition Version 18.0.21 Update #5 Disk size: root@xxx:~# df /tmp -h Filesystem Size Used Avail Use% Mounted on /dev/sda1 79G 36G 40G 47% / When I ask for Download from the Backup Manager, I have Backup size 3.60 GB (this addition) +...
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    Resolved How to revert back to the new default Web view from the Classic view?

    When in classic view (I mean the old one), I don't see any more the "Change view" dropdown to go back to the new default web view (I just installed Plesk a few days ago and prefer the view that came with it).
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