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I can confirm that it's a bug in WPT. We're going to fix it in the upcoming version of the WPT, which will be released in roughly 2 weeks. Thank you very much for providing specific issue reproduction steps!

Hi Koen, Thanks for reporting this, we'll check it out and get back to you immediately.

Danilo, We can take a careful look at your server, if you'd like, and figure out what's wrong. PM me for details.

Hi Mark, I'm happy to hear that the Toolkit is helpful for you, guys! This is a feature that quite a lot of people have being asking us about, and we have it on our roadmap. There is no specific ETA yet, but it should definitely be available later this year. We're also planning a tight...

Hi Danilo, First off, thank you for your feedback! I'm not 100% sure what you mean, so let me clarify how automatic updates work in WPT first. When an instance is added to WPT, we set its WP_AUTO_UPDATE_CORE constant in wp-config.php to false and update the instance using WPT and wp-cli. In...

WordPress Toolkit is an extension starting with Plesk Onyx and it's updated automatically. Plesk 12.x installations do not receive any WordPress Toolkit updates except critical security fixes. You have to upgrade to Plesk Onyx if you want to give a reseller the ability to access WP Toolkit and...

Hi everyone, The purpose of this thread is to announce WordPress Toolkit releases and to discuss them. We have released a new version of WordPress Toolkit -- v2.1.1. It features in-built maintenance mode management, ability to protect website access with a password, new installation flow for...

Hi everyone, Clef team has announced that they are discontinuing the support for the Clef product. It will stop working on July 7, 2017. If you are using the Clef Authentication extension, we recommend switching to another authentication method immediately, otherwise you will have issues with...

To clarify Sergey's point: cPanel didn't have Let's Encrypt support at all for quite some time. Plesk has introduced free Let's Encrypt extension a couple of days after LE went public beta in December 2015. A third party vendor has created a paid ($30) cPanel plugin in early 2016 -- this is what...

Hi Philipp, Applications in Plesk are installed from the APS catalog, which is owned and managed by a different company (Odin). In other words, Odin is responsible for overall maintenance of the applications in their catalog, not Plesk. We do maintain several very popular applications like...

> The Toolkit has many problems Could you please be more specific? We cannot act on a generic "it has many problems" report, as it gives us nothing specific to check. > It also lists themes and plugins as inactive when they are active You're probably talking about a known issue related to...

Hi Josie333, Thank you for reporting this, we'll look into this issue.

Hi, My two cents: the extension integrates a very well-known virustotal.com service. If you use and trust virustotal.com, you should be fine with this extension.

You shouldn't be ashamed about missing this. Even if we ignore the prefilling bug, if this option wasn't apparent for you, it means that our UI is not as intuitive as we would like it to be. We'll see how we can improve it. Thank you for your feedback!

Hi, Thank you for letting us understand how this impacts you. We are aware of this issue and we plan to fix it in one of the Git extension updates. Just to clarify: the issue is that Plesk / Git does not correctly prefill the deployment directory for subdomains and addon domains -- it should...

Thanks, Marc, we'll look into it.

Hi, Could you please provide your wp-cli package version and attach your Plesk Installer log?

Hi Larry, I assume that you are mostly confused by two things: the existence of completed requests with only a few votes ("why they do things that are not popular") and the existence of open requests with a lot of votes ("why they don't do things that are popular"). I understand why such a...

To clarify: are you trying to install Magento 2 via APS package?

Hi Rick and everyone, I've got some good news for you: please contact Sergey Kalmykov (skalmykov at plesk.com) directly if you are interested in Web Business Builder for Plesk.