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Search results

  1. IgorG

    Question Restore full host backup on host with new IP address

    This KB article may be useful: https://support.plesk.com/hc/en-us/articles/115001761193-How-to-change-the-IP-address-in-Plesk-for-Linux
  2. IgorG

    Issue Having Trouble While Installing Plesk On My PC

    Please read carefully Plesk Installation Guide: Quick Start
  3. IgorG

    Resolved Enabling/disabling brotli and gzip

    You can enable both compression methods. The browser will choose the appropriate one. Modern browsers which support brotli send 'br' along with 'gzip' in accept-encoding request header. If brotli is enabled on your webserver, you will get a response in the brotli compressed method.
  4. IgorG

    Resolved Laravel Toolkit is not available in my extensions

    Laravel Toolkit is available since Plesk Obsidian 18.0.44 version: Change Log for Plesk Obsidian But you have 18.0.41 version.
  5. IgorG

    Issue PHP extension gRPC on windows Pleask

    Where did you get this C:\Program Files (x86)\Plesk\Additional\PleskPHP81\ext\php_grpc.dll file? Are you sure that it is compiled strictly for PHP 8.1?
  6. IgorG

    Forwarded to devs Changes with mailmng-outgoing are not displaying in Plesk UI

    You can do it on Service Plan level: service_plan: Hosting Plans And then sync to subscriptions/domains.
  7. IgorG

    Issue Having Trouble While Installing Plesk On My PC

    Have you read the list of supported Windows versions in the above link? There is no Windows 10 in this list. So, you are not able to install Plesk on your PC with Windows 10.
  8. IgorG

    Forwarded to devs Changes with mailmng-outgoing are not displaying in Plesk UI

    As the help message for the plesk CLI tool states: sbin - Run the specified Plesk internal utility So the sbin is for internal use. It only changes the underlying configs but does not update values in the database, which are then shown in UI. You should use plesk bin mail command like this...
  9. IgorG

    Forwarded to devs ICU version outdated? Timezone "Europe/Kyiv" throw U_ILLEGAL_ARGUMENT_ERROR

    We use ICU provided by the OS maintainers. Current ICU that RHEL 8-like distributions ship is 60.3: https://almalinux.pkgs.org/8/almalinux-baseos-x86_64/libicu-60.3-2.el8_1.x86_64.rpm.html Europe/Kyiv alias was introduced in ICU 72: ICU-22118 tzdata2022b updates in icu code ·...
  10. IgorG

    Issue Having Trouble While Installing Plesk On My PC

    Plesk can't be installed on Windows 10. Please look at supported Windows versions here: Software Requirements for Plesk Obsidian
  11. IgorG

    Issue Error with migration SQL

    Make sure that localhost is resolvable and defined in /etc/hosts file and you can connect to the database with this command: # MYSQL_PWD=$(cat /etc/psa/.psa.shadow) mysql -uadmin -h localhost Also, check that skip-name-resolve variable is not defined /etc/my.cnf config file.
  12. IgorG

    Resolved website getting no error and maintenance

    https://talk.plesk.com/threads/please-follow-this-instruction-if-you-believe-that-found-a-bug.339636/
  13. IgorG

    Issue PHP extension gRPC on windows Pleask

    What is the output of the command: C:\> "%plesk_dir%\Additional\PleskPHP81\php.exe" -m | findstr "grpc" ?
  14. IgorG

    Resolved Plesk update not possible - source problem

    Links to instructions in the mentioned KB articles.
  15. IgorG

    Resolved Plesk update not possible - source problem

    CentOS 8 is not supported by Plesk: Software Requirements for Plesk Obsidian Plesk highly recommends using AlmaLinux OS or RockyLinux as alternatives going forward.
  16. IgorG

    Issue Emails are not delivered nor received

    Try to completely disable the firewall for testing purposes and check email operation.
  17. IgorG

    Issue Emails are not delivered nor received

    Looks like that connection to port 25 for hotmail-com.olc.protection.outlook.com hostname is firewalled. On my test Plesk server, it is open, and I see the following: # nc -zvw3 hotmail-com.olc.protection.outlook.com 25 hosthotmail-com.olc.protection.outlook.com [104.47.57.161] 25 (smtp) open...
  18. IgorG

    No technical support available for AlmaLinux 9

    @Kaspar yes, the issue is on our Support Team side. I have reported to the responsible persons. You could just reply to the last email (ticket) to reopen it, and Plesk Support Team will provide the support. Thank you.
  19. IgorG

    Issue Emails are not delivered nor received

    Could you please provide a related error message from the maillog at least? If you are not familiar with DNS settings, I suggest you contact Plesk Support Team, and experienced supporters will check it directly on your server...
  20. IgorG

    Resolved In what country and by what entity is the Plesk Knowledge Base hosted?

    @B_P what kind of update do you expect? As I said above, Plesk is not a Russian company, all of its infrastructure and employees are not in Russia. Those few who still remain in Russia will be laid off by the end of the year, including me. What else do you expect? For all Russian-speaking...
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