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Search results

  1. Kaspar@Plesk

    Question CentOS2Alma conversion: Your expectations and experience?

    Thank you for reporting this issue on our Github page Paul. I see that developers are working on resolving this issue. However there is no ETA yet on when a fix will be released.
  2. Kaspar@Plesk

    Resolved Unable to forward the form from the Sitejet Builder to an external address.

    Thank you for clarifying. Do you successfully receive the email from your Sitejet form on the mailbox on your Plesk server?
  3. Kaspar@Plesk

    Question CentOS/AlmaLinux-Updates

    Hi Klaus, can you share some more details? Which updates to do mean exactly? Plesk itself, or system packages? Also did you bought you Plesk licenses from the Plesk store? Or from a reseller (for example your provider)?
  4. Kaspar@Plesk

    Resolved Unable to forward the form from the Sitejet Builder to an external address.

    I am trying visualize your setup. Do understand concretely that Siteform sends messages to a mailbox on your Plesk server, which in turn should forward the message to an external mailbox? Is that correct?
  5. Kaspar@Plesk

    Question WPToolkit Block access to potentially sensitive files

    It blocks direct access to these files for remote requests. But it does not prohibits the usage of these files. The WordFence firewall should still function if this rule is enabled.
  6. Kaspar@Plesk

    Question Installing PostgreSQL on Windows OS

    On Windows Plesk only supports remote PostgreSQL servers. See list of supported Third-Party components for Plesk here. Which means you can setup a separate (remote) server with PostgreSQL and connect that PostgreSQL server to your Plesk server.
  7. Kaspar@Plesk

    Issue Plesk stuck in 18.0.60

    Yum only updates installed packages, not Plesk itself. Are automatic updates enabled for Plesk?
  8. Kaspar@Plesk

    Question Log rotation time

    Log rotation (when rotated by time) is handled by the OS via Anacron. You can configure the time frame in which Anacron tasks are started which the START_HOURS_RANGE option in /etc/anacrontab. If you like to read up on some background about log rotation and Anacron this article explains it...
  9. Kaspar@Plesk

    Important Plesk Migrator extension

    I am sorry to read that you have trouble accessing to support.plesk.com. Some users reported that they where able to access https://support.plesk.com/hc/en-us on a different device (for example on a smartphone). I suggest trying that first. If that does not work, it might be worth create an...
  10. Kaspar@Plesk

    Forwarded to devs Disabled PHP "Hosting performance settings management" can be bypassed by using .user.ini or ini_set()

    Based on your report we've decided to at least clarify the limitations of the current functionally. Other changes (including those suggested by you) are still being researched and discussed.
  11. Kaspar@Plesk

    Question SiteJet contact form smtp settings

    Hi Paul, to my knowledge Sitejet doesn't support using SMTP a sending method for contact forms. However I recommend asking in on the SiteJet community forums to be sure. The experts there can probably help you there with your other Sitejet questions as well. Alternatively (if you feel up to it)...
  12. Kaspar@Plesk

    Important Plesk Migrator extension

    That's very likely. I you have an opportunity to open a ticket with our support team for an investigation of the issue I would recommend doing so.
  13. Kaspar@Plesk

    Question Roundcube 1.6.7 is on PHP 8.2 but, Obsidian 18.0.61 is on PHP 8.3 - Why the delay in moving Roundcube on to PHP 8.3?

    I am sorry if I gave impression that PHP 8.3 for RC was imminent. I always try to very cautious when it comes to feature/update expectations. Seems I failed here. There really is no ETA on when we'll switch PHP versions. PHP 8.2 still has active support till the end of this year and security...
  14. Kaspar@Plesk

    Question no DNS answer on main domain

    Does plesk bin dns --info example.de | grep v=spf return an SPF record for the main domain?
  15. Kaspar@Plesk

    Question XML Api Apache directives (additional-ssl-settings) not working

    I see. Additional directives for Apache and Nginx cannot be configured via the API. Instead you can add configuration files to the domains configuration directory directly. For more information see: Virtual Host Configuration Files
  16. Kaspar@Plesk

    Resolved Should I be able to access SSL from the Wordpress Domain in Plesk

    To my knowledge there haven't been any changes on how the access the SSL/TLS Certificates options of a domain. This option can be found on the Dashboard tab.
  17. Kaspar@Plesk

    Question no DNS answer on main domain

    Just to be sure, is DNS enabled for the domain? If it is enabled already try to run plesk repair dns -y to sync zones between Plesk database and DNS server to see if that fixes the issue.
  18. Kaspar@Plesk

    Question plesk license and backup manager

    Licenses are bound to IP address. If you got your license from your provider (or another reseller) only they can assign the license to a different IP address. However, migrating an existing license is not need in order to restore a Plesk backup to a different server. The only requirement is...
  19. Kaspar@Plesk

    Input Log browser started causing high load

    Just a heads up, version 1.3.3 of the centos2alma script has been published. Which does includes a fix for the PHP 7 issue you where having.
  20. Kaspar@Plesk

    Resolved Purchase of extension Forbidden

    Hi all, the issue with purchasing extensions in Plesk has been resolved. We're really sorry for the inconvenience caused.
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