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Licenses are bound to IPv4 addresses.

You could try to change the file permission with chown root:root /usr/local/psa/var/cache/apache_restart_stat command. If that does not solve the issue I recommend opening a support ticket to the issue investigated by support engineers.

I can't really think of any another way than what you've described already. Which is not to say there isn't any other way to accomplice, but to me your approche makes sense :)

Hi there, do understand correctly that you still run Plesk 10.x or 11.x on your server and you want to migrate to another server? Of is it just an old license you are currently using?

Hi there, I am correct in seeing that you opened a support ticket with our license support team and that they have resolved the issue for you?

@JuanCar, which OS are you using?

Hi, there seems to be some confession to what SPF does and how it relates to sending and receiving email. An SPF record allows you to specify which servers (IP's) are authorized to sent email for a domain. It's unrelated to IMAP and SMTP. The MX records of a domain are for receiving email, which...

I am not sure what is causing the error you are encountering. I would recommend to open a support ticker with our support team for an investigation of the issue on your server. To sign-in to support and open a ticket go to https://support.plesk.com. If you got your license from a reseller, your...

Hi there, please see Important - Breaking change to the REST API on Plesk Obsidian 18.0.62

Hi there, I think this chapter from our documentation might be useful to read and might answer your question. Beware that licenses are bound the server IP. If you recover to a another server/instance with a different public IP you need a license for that server as well.

Hi there, disabling SSH Root login is recommended and won't affect Plesk usage. However to additional configuration is required in order to be able to use the Plesk SSH terminal, these are explained here...

@JuanCar, which provider do you use? Google Cloud by any chance? What's the output of namei -l /usr/local/psa/var/cache/apache_restart_stat ?

Validation for Let's Encrypt certificates is done via file verification, unless you're using a wildcard certificate for your domain. Wildcard certificates are validated via both file verification and DNS verification. If the re-issuing of certificates causes issue because of DNS problems you...

Good to read you where able to solve the issue. And thank you for sharing your solution.

I recommend to open a support ticket with out support team and let them help you to investigate the issue on your server. To sign-in to support and open a ticket go to https://support.plesk.com. If you got your license from a reseller, your reseller should provide support for you. If the...

Scheduled backups for domains and subscriptions do require the Backup to Cloud Pro extension.

A full server scheduled backup? Or subscription scheduled backup?

Hi, welcome to the forum! Your customers can use the server host name for secure mail connections instead of their domain name. So, if the host name of your server for example is server1.mycompany.de, they could use that as an alternative for secure mail connections (SMTP/IMAP/POP).

@JuanCar, just to be sure, where exactly did change the log rotation to monthly?

Are you storing to backup to a remote location? if so, to where?