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Search results

  1. Kaspar@Plesk

    Issue Nginx: unknown directive "modsecurity" when try to activate Comodo (modsecurity)

    I see, unfortunately I don't have any other recommendations to try. Best suggestion I have left is opening a support ticket to let our support engineers assist you with find the cause. To sign-in to support and open a ticket go to https://support.plesk.com. If you got your license from a...
  2. Kaspar@Plesk

    Question additional header settings

    I'd recommend adding those headers (using the correct directives) as Additional directives to either Apache or Ngnix. More information can be found here: https://support.plesk.com/hc/en-us/articles/12377561912471-How-to-protect-a-website-from-clickjacking-in-Plesk-for-Linux For Apache Header...
  3. Kaspar@Plesk

    Question Is it safe to use Memcached in a shared Plesk hosting environment?

    It is not safe when using a single daemon (as described in the article you linked to). There is no way to isolate data in memcache and there is noway to authenticate to memcached unless running multiple daemon on different ports.
  4. Kaspar@Plesk

    Issue http_response_code

    Maybe this helps: http_response_code() not working, always output 200
  5. Kaspar@Plesk

    Issue Domain Alias - Mail not forwarded

    A small nuance, when a domain gets added as an alias, mail does not get forward from one domain to another. Rather both domain are able to receive email for a mailbox. From your description it sounds like you've done the right thing. Just to be sure, did also created an MX record for your...
  6. Kaspar@Plesk

    Resolved Spoofed mail gets DKIM signed

    We've been able to replicate this behavior thanks to the details you provided and internally created issue report PPPM-14524 and SEC-61355 for it. Much appreciated. The message gets signed with the DKIM signature on the Plesk server upon receiving the email due to the order in which received...
  7. Kaspar@Plesk

    Forwarded to devs how to find which domain is using nodejs

    The has been confirmed as product issue. When it will be fixed it will ben published with ID EXTNODEJS-334 on the change log.
  8. Kaspar@Plesk

    Resolved Purchase of extension Forbidden

    Unfortunately the outage is still ongoing. We're working to resolve the issue, but there is no ETA yet. As a workaround you can purchase and install any extension via Plesk Extensions
  9. Kaspar@Plesk

    Issue Backup Manager (and migrator) not working after failed inplace upgrade

    Try installing the missing lxml python module with pip3 install lxml However there might also be an issue with the python version on your server. If installing the lxml python module does not solve the issue I would recommend opening a support ticket with out support team for an investigation...
  10. Kaspar@Plesk

    Forwarded to devs how to find which domain is using nodejs

    I have reported this issue for further analyses by our engineers with issue ID PPS-16405. It seems that once a domain is associated with nodeJS is cannot be detached. As a result the nodeJS manager interface reports that a version is always "used" by domain. While in reality it might not. As a...
  11. Kaspar@Plesk

    Question Best way to block bad user agents in global Nginx configuration?

    @nisamudeen97 have added the above ngnix directive to the Additional Nginx Directives in the nginx settings of the domain?
  12. Kaspar@Plesk

    Question mysql_upgrade after Centos7 to alma Conversion

    Best suggestion I have is open a support ticket to let our support team investigate the issue as we've not had any other reports about this issue yet. To sign-in to support and open a ticket go to https://support.plesk.com. If you got your license from a reseller, your reseller should provide...
  13. Kaspar@Plesk

    Question Strategic questions

    Thank you for bringing this to our attention Christian, I’ve raised this internally. There is no preferred operating system for Plesk. The choice is all yours. OS support for Plesk is demand driven. CentOS has always been very popular with our customers and partners. Which has been a solid...
  14. Kaspar@Plesk

    Resolved Purchase of extension Forbidden

    It seems we have an outage on our store. I am still gathering the details and will let you know as soon as I have more information.
  15. Kaspar@Plesk

    Resolved Purchase of extension Forbidden

    Hi, sorry to read your having difficulties purchasing extensions. At which step during your purchase do you encounter this error?
  16. Kaspar@Plesk

    Issue Nginx: unknown directive "modsecurity" when try to activate Comodo (modsecurity)

    It should. However I am not sure what exactly is causing that error. I can't find any other reports from users with the same issue. From what I can piece together from Googling around is that maybe modsecurity isn't loaded correctly. So you could try (if you haven't already) to uninstall the...
  17. Kaspar@Plesk

    WP Toolkit - Product News

    This has already been released. You can view the details to purchase vulnerability protection for single sites in the change log.
  18. Kaspar@Plesk

    Issue Problems with recidive jail

    Hi there, have looked at the mail logs? There must some log entries which trigger fail2ban filter. Those should provide some clue to what's going on.
  19. Kaspar@Plesk

    Question PHP-FPM (pm.max_requests) Query

    The default value for pm.max_requests is 0 (as per PHP docs). The optimal value depends on your needs an available server resources (primarily memory). There is an calculation that can be used a general guide line which is explained here...
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