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Search results

  1. Anthony

    Question Disable ActivePython and/or ActivePerl

    @Sylvain Forgot to mention that Plesk does not know about changes in the system. Go to Tools&Settings -> Server Components and click 'Refresh' button. It should help. Also, you can just close the warning as ActiveState is not installed on your server.
  2. Anthony

    Question Disable ActivePython and/or ActivePerl

    Hi @Sylvain I think ActiveState components were installed on your Plesk server on the past. Then they were removed but left useless registry keys in the system. Please check the following registry keys and remove them from the registry: Start -> Run... -> regedit...
  3. Anthony

    Important Plesk Obsidian Releases

    Hello, I'm glad to announce Plesk 17.9.9 Preview has been published. Let's don't wait for auto-update of your preview builds, do it right now! Release Notes / How to install the preview build Main Deliveries * The Plesk administrator can now change passwords of customers, resellers, and...
  4. Anthony

    Important Plesk Obsidian Releases

    @Marcel Dunkelberg - got it. Looks like the issue is not related to Plesk Preview update. Such errors could cause when the Warden Anti-spam and Virus Protection extension was not fully removed. For fix please try the following: Connect to the server via SSH. Backup init.pre configuration...
  5. Anthony

    Important Plesk Obsidian Releases

    @Marcel Dunkelberg looks like the last update wasn't installed properly. Please contact our support Plesk Help Center as we need to investigate this issue more deeply. Thanks in advance.
  6. Anthony

    Question Plesk Webhost Trial

    @Goksel, Thank you for the answer. By default, for new Plesk installations (17.8) it is possible to automatically retrieve free Web Pro trial license for 15 days during initialization. Plesk Web Pro server always opened in Power User view (the view used for Web Admin). From my perspective, Web...
  7. Anthony

    Question Plesk Webhost Trial

    Hi @Goksel, Thank you for your question. Could you clarify scenarios for Plesk testing which is not covered by current Web Pro trial license? If you already requested a Plesk trial license previously, why you need it once again?
  8. Anthony

    Important Plesk Obsidian Releases

    Hi @Marcel Dunkelberg, Please provide more details about how it's happened: 1. When this issue appeared? Is it caused because of an upgrade to Plesk 17.9.8? 2. Which version of Plesk did you use before the upgrade? Also, feel free to contact our support to investigate the issue Plesk Help Center
  9. Anthony

    Important Plesk Obsidian Releases

    Hello, I'm glad to announce Plesk 17.9.8 Preview has been published. Let's don't wait for auto-update of your preview builds, do it right now! Release Notes / How to install the preview build Main Deliveries * Users can now add nested routes using the extensions SDK. * PHP 7.3 RC is now...
  10. Anthony

    Resolved Social login not working at smartphone

    @Edward Dekker, Aha. That's the case. Yes, the Social Login is not working under the standard 443 port. This is a known fact. The good news here that since last couple preview releases Plesk Panel can work to on 443 port Change Log for Plesk, so we plan to support work on 443 with Social...
  11. Anthony

    Resolved Social login not working at smartphone

    Hi, @Edward Dekker Thank you for your report. I've seen the same error from time to time independently of a user platform. Usually, it's enough to refreshes the page to make the issue gone. Please check:) Also, I've successfully entered to my Plesk 17.8 server using Google login from Safari...
  12. Anthony

    Custom button iframe no longer auto resizes to correct height.

    Hi @danami, The issue #PPP-38388 has been fixed in the latest Plesk 17.9 Preview #6 Change Log for Plesk
  13. Anthony

    Forwarded to devs Web Presence Builder: Unable to publish, upload, snapshot

    Hi, @Magasoft The issue #PPP-38382 has been fixed in the latest Plesk 17.9 Preview #6 Change Log for Plesk
  14. Anthony

    Important Plesk Obsidian Releases

    Hello, I'm glad to announce Plesk 17.9.6 Preview has been published. Release Notes / How to install the preview build Main Deliveries [+] Added REST API landing page to Tools & Settings, from which users can: * Read the REST API guide. * Visit the REST API reference and playground. *...
  15. Anthony

    Custom button iframe no longer auto resizes to correct height.

    Hi @danami, Thank you for your report. The issue confirmed and will be fixed in future Plesk 17.9 preview versions. You can track it using issue ID #PPP-38388 in our Change Log for Plesk
  16. Anthony

    Forwarded to devs Web Presence Builder: Unable to publish, upload, snapshot

    Hi, @Magasoft Thank you for reporting:) The issue confirmed and will be fixed in future Plesk 17.9 preview versions. You can track it using issue ID #PPP-38382 in our Change Log for Plesk
  17. Anthony

    Important Plesk Obsidian Releases

    No, the Restricted mode can be applied on any Plesk Edition.
  18. Anthony

    Important Plesk Obsidian Releases

    Hi, @Niek_Beernink The Restricted Mode (formerly called 'Custom View') is fully manageable through CLI, see admin: Administration Panel Preferences (the docs is not updated yet, but will be done closer to the RTM).
  19. Anthony

    Important Plesk Obsidian Releases

    Hello, I'm glad to announce Plesk 17.9.5 Preview has been published. Release Notes / How to install the preview build Main Deliveries [+] Users can now access Plesk by browsing `https://<host-name-or-IP>` without specifying the TCP port 8443. [+] Added an ability to apply SOA settings...
  20. Anthony

    Question plesk mobile login incorrect but sites are loaded

    Hi, @HOSTMARCEL Please try to re-install Plesk Mobile Center extension, and make sure Plesk server is allowed to receive API calls https://support.plesk.com/hc/en-us/articles/115001284353-How-to-create-an-API-access-token-and-how-to-use-it-for-API-authentication-
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