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Search results

  1. Bitpalast

    Issue MariaDB High "created tmp disk tables"

    Try to give much more RAM to the innodb_buffer_pool_size. Depending on the RAM of your server, grant up to 70% of that RAM. Just some sample values to reduce disk access to the database files: innodb_buffer_pool_size = 96G innodb_flush_method=O_DIRECT table_open_cache = 10000...
  2. Bitpalast

    Resolved SSL create and renew errors on random domains / possibly a Let's Encrypt issue, but maybe only in combination with Plesk

    Yes, it's resolved! Thank you and good that it was just an issue on Let's Encrypt side.
  3. Bitpalast

    Resolved SSL create and renew errors on random domains / possibly a Let's Encrypt issue, but maybe only in combination with Plesk

    We are seeing some random create and renewal errors of Let's Encrypt as described in https://community.letsencrypt.org/t/failed-reissue-on-plesk-due-to-could-not-obtain-directory-curl-error-35-encountered-end-of-file/221455/3 This only occurs on some domain names while other domains on the...
  4. Bitpalast

    Question How to activate the new dashboard?

    I've been reading allusions to a new dashboard page, but so far, including 18.0.62, the dashboard page looks still the same as it always did. How to activate the new dashboard?
  5. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    For this case it's probably not feasible, because we cannot let customers wait so long. I have now updated all Wordpress packages preemptively manually and hope to avoid more user complaints. If the issue occurs again on the next Wordpress version, I'll try to go through ticket support.
  6. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    Same problem on the next server. Here however, the 6.5.5 version package did not yet exist: . . . -rw-r--r-- 1 psaadm psaadm 25955885 Nov 8 2023 wordpress-6.4.zip -rw-r--r-- 1 psaadm psaadm 26190939 Apr 11 16:45 wordpress-6.5.2.zip -rw-r--r-- 1 psaadm psaadm 26193148 May 13 08:17...
  7. Bitpalast

    Issue Something changed badly after reboot

    Did you verify that fail2ban has started? Sometimes it cannot start after a reboot, because log files that were previously there where meanwhile deleted. A server without fail2ban will get much useless traffic. This could cause a higher cpu and memory load.
  8. Bitpalast

    Issue Outlook IMAP/POP/SMTP (SSL/TLS) Issues

    Instead of using the domain name, try to use the server's hostname. If the cert doesn't match and you did not accept the security exception proposal once, future attempts may fail without showing the dialog again. Make sure that the SSL/TLS setting of the outgoing mail server match the selected...
  9. Bitpalast

    Resolved How to increase the PHP memory

    Performance Booster does not change your website version. It applies no changes to your content files at all.
  10. Bitpalast

    Question Language packs not installed

    Login issue: Please check "Allow IP address changes during a single session" in Tools & Settings > Security > Session idle Time. Language Packs: Normally, Plesk comes with one language. For each additional language, an add-on license is required.
  11. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    Same issue now on another server, and again by running # wget -O /usr/local/psa/var/modules/wp-toolkit/packages/wordpress-6.5.5.zip https://wordpress.org/latest.zip once, the latest 6.5.5 Wordpress can be installed afterwards - although the wordpress-6.5.5.zip package was already present in the...
  12. Bitpalast

    Subdomain cannot be removed with "remove" option from the domains list

    Yep, probably. I'll open a ticket once I get around to it (not at the moment, it's not such an important bug as there are other ways to remove subdomains).
  13. Bitpalast

    Subdomain cannot be removed with "remove" option from the domains list

    No entries in panel.log for it. I was able to remove the subdomain from within the subscription's domain list, but the same did not work from the "Domains" menu domain list.
  14. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    I can do so, but that would mean that all the sudden a rate limit to several servers applies while I don't see any significant number of new WP installations on them. Further, why would one manual overwrite of a package (that is already downloaded) solve the problem?
  15. Bitpalast

    Subdomain cannot be removed with "remove" option from the domains list

    Username: TITLE Subdomain cannot be removed with "remove" option from the domains list PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Alma 8.9 Obisidian 18.0.61 #5 PROBLEM DESCRIPTION Clicking the removal button from the domains list does display the expected warning that all data will...
  16. Bitpalast

    Forwarded to devs Pagination error in WP Toolkit leads to a "No installations found" WP Toolkit page after deleting the last and only entry shown on the last pagination

    Username: TITLE Pagination error in WP Toolkit leads to a "No installations found" WP Toolkit page after deleting the last and only entry shown on the last pagination page PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Alma 8.9 Obsidian 18.0.61 #5 WP Toolkit 6.4.1-8525 PROBLEM...
  17. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    There is clearly a bug. I was able to reproduce it here and the solution was to overwrite the existing package files with a new download from wordpress.org. After I re-downloaded the .zip files manually and overwrote the existing files, an installation became possible.
  18. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    Re-downloads of the packages work, too, e.g. wget -O /usr/local/psa/var/modules/wp-toolkit/packages/wordpress-6.5.2.zip https://wordpress.org/latest.zip runs without issues, demonstrating that the server-to-server connection is not blocked here.
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