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Search results

  1. M

    Issue Unable to create the remote backup to s3: Transport error

    Have you tried these settings in the panel.ini extension? [ext-s3-backup] SendRequestPayerOption = off MaxResumeAttempts = 200 MaxResumeFailures = 200
  2. M

    Resolved Moved files become not visible in file manager!!!

    I've just created a file with root permissions, and it shows up fine in the Plesk File Manager. Can you clarify exactly what you're trying to achieve? It would really help if you could provide some screenshots of what you're seeing, so we can better understand the issue and assist you further.
  3. M

    Input New UserVoice request to create a temporary admin account in WordPress via WordPress Toolkit

    Exactly! I've encountered the same frustrations so many times—fiddling around with customer credentials or adding a new admin account via phpMyAdmin can be quite cumbersome. Having a built-in option to create a temporary admin account would really streamline the support process. It would also...
  4. M

    Question plesk upgrade

    That's just a default message meant for new installations. Since you're performing an update and not a fresh installation, you can safely ignore it and proceed with the update.
  5. M

    Issue .net toolkit restart application doesn't work correctly.

    I recommend contacting Plesk Support so they can investigate the issue directly on your server. To sign in for support, visit: Plesk Support If you purchased your license through a reseller, they should provide support for you. In case your reseller doesn’t offer support, Plesk provides an...
  6. M

    Resolved Moved files become not visible in file manager!!!

    It sounds like a frustrating situation. To better understand what's going on, could you please provide some screenshots of the permissions and ownership settings you've applied? It would also help if you could show the output from the command ls -la in the directory where the files should be...
  7. M

    Issue Using Scaleway S3 for Plesk backups

    Backblaze Cloud Storage B2 is a solid alternative. It offers affordable pricing and has data centers in the EU as well. You can find more information on connecting Plesk to Backblaze here: https://talk.plesk.com/threads/connect-to-backblaze-b2-s3-compatible.357601/
  8. M

    Issue Postfix Issues with Alma Linux 9.4

    I recommend contacting Plesk Support so they can investigate the issue directly on your server. To sign in for support, visit: Plesk Support If you purchased your license through a reseller, they should provide support for you. In case your reseller doesn’t offer support, Plesk provides an...
  9. M

    Issue Postfix Issues with Alma Linux 9.4

    Can you look at this thread? https://talk.plesk.com/threads/smtp-auth-not-working.359394/
  10. M

    Issue Postfix Issues with Alma Linux 9.4

    Can you change the following: Server: domain.com Check "This server requires an encrypted connection (SSL/TLS)"
  11. M

    Issue Postfix Issues with Alma Linux 9.4

    Can you provide the SMTP settings currently configured in Outlook? This will help us pinpoint if there’s a configuration issue. Also, this thread might give you some helpful insights into similar issues: Issue - SMTP Auth not working
  12. M

    Input New UserVoice request to create a temporary admin account in WordPress via WordPress Toolkit

    Hi all, I’ve submitted a new UserVoice request that could make it easier for Plesk server admins to help clients with their WordPress sites. The idea is to allow server admins to create a temporary admin account in the WordPress Toolkit, enabling you to log in to a client’s WordPress site...
  13. M

    Issue Signal received. Gracefully shutting down... (send signal 2 more time(s) to force shutdown)

    It looks like your server might be experiencing a memory issue. Could you check the /var/log/syslog for any entries related to "OOM" (Out of Memory) or "out of memory"? This could help confirm if memory exhaustion is causing your Node.js project to restart at midnight.
  14. M

    Resolved ImunifyAV extension - CLI infected domain list?

    Not yet, but according to the documentation, this feature is currently in development for Plesk: Command-Line Interface
  15. M

    Question Action log discloses potentially sensitive information

    Thank you for your suggestion. To get a more accurate answer, I’ll tag the project lead of this extension to see if there’s an existing solution or a potential workaround for this. It might take a little time, but I’ll keep you posted once we have more information. @AYamshanov – could you...
  16. M

    Question Action log discloses potentially sensitive information

    Hi, Thanks for your question. Just to clarify, are you concerned about sensitive details like IP addresses or usernames being visible to end users in the Log Browser when providers (like WHMCS) use the API? If so, are you looking for a way to anonymize or hide specific parts of the log, such as...
  17. M

    Resolved ModSecurity: Access denied with code 403 (phase 2). Match of "contains /wp-json/yoast/"

    It's good to know that it's your IP triggering the rule. I'm not familiar with the PageForms extension. Does that rule get triggered when you do something on the Admin page of WordPress, or in other words when you're logged in as an admin? What you can do is set ModSecurity to Detection only...
  18. M

    Resolved ModSecurity: Access denied with code 403 (phase 2). Match of "contains /wp-json/yoast/"

    Hi, Welcome to the Plesk Forum, It seems that ModSecurity is mistakenly flagging a legitimate request from your MediaWiki's PageForms extension as an SQL injection attempt. The rule ID 211540 is likely causing the issue. You can disable this specific rule for your MediaWiki in Plesk by...
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