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Search results

  1. M

    Resolved Plesk Migrator Failing to Sync Database Records After Server Upgrade

    Only the Guru's and the forum moderators can change the status of the posts to resolved.
  2. M

    Question Cannot update to 18.0.64

    It looks like there's an issue with a corrupted or missing package (alt-python311-setuptools-wheel). You can try the following steps to fix it: First, try to remove the package: $ sudo dpkg --remove --force-remove-reinstreq alt-python311-setuptools-wheel After removing it, update your package...
  3. M

    Resolved Log in as root in PuTTY fails but works in Plesk

    Have you checked with your provider if root login is enabled? It's usually disabled for security reasons. If that's the case, you can try logging in with another user and use sudo for administrative tasks.
  4. M

    Issue Connection Timed Out Mail

    The IP address of your server is probably blocked by iCloud etc. You can check the IP address using these: https://mxtoolbox.com/blacklists.aspx https://whatismyipaddress.com/blacklist-check
  5. M

    Issue Server Error 502 Bad Gateway

    Have you seen this guide? https://talk.plesk.com/resources/how-to-run-magento-2-on-plesk-obsidian-18-without-docker.59/
  6. M

    Issue Server Error 502 Bad Gateway

    It looks like you activated nginx-only mode in Plesk for this domain. You have to activate Proxy mode in Websites & Domains > Apache & nginx Settings -> nginx settings section Have a look at this...
  7. M

    Forwarded to devs [Export lists to CSV extension] It's no longer possible to export the list of domains from the Domains page

    Aha, I see the same on Almalinux. @Sebahat.hadzhi Can you please reopen this report? The "Export lists to CSV" extension is broken again.
  8. M

    Question plesk upgrade

    The command I showed you allows you to install the latest available update:
  9. M

    Issue Creating a Send-only e-mail address leads to an error message: 'No such user ..'

    This is normal behavior. You need a username and password to send an email; otherwise, anyone could send emails from your server without permission.
  10. M

    Question plesk upgrade

    Can you give this a try? # plesk installer --source http://autoinstall.plesk.com
  11. M

    Question How can customers disable WordPress update email notifications in Plesk?

    Hi everyone, I noticed there hasn't been much response from Plesk regarding the email notifications issue we discussed. To bring more attention to this matter, I've created a UserVoice request. The request suggests enhancing the WordPress Toolkit to allow end users to control whether they...
  12. M

    Issue Error while trying to move domain

    Does it work when temporarily unsuspending the domain and moving it to the new subscription?
  13. M

    Question exec uses old php version

    Can you show a code example of what you mean? You can use BB-codes to format the example: BB codes
  14. M

    Question exec uses old php version

    Can you explain this a little more? Do you mean the PHP version on the command line?
  15. M

    Issue Error Upgrading Plesk Obsidian 18.0.63 to 18.0.64: HTTPS Error 404 - Not Found (MaxScale Repo)

    You could create a custom-mysql.cnf in /etc/my.cnf.d/ containing the contents below and restart the MySQL server: [mysql] skip-ssl = true Have you ever thought of migrating to Almalinux 8.*?
  16. M

    Issue Lots of uncompressed log files generated

    I've found this article which describes your issue: https://support.plesk.com/hc/en-us/articles/12377289447191-Log-rotation-is-not-working-for-a-particular-domain-while-works-correctly-for-others
  17. M

    Issue Error Upgrading Plesk Obsidian 18.0.63 to 18.0.64: HTTPS Error 404 - Not Found (MaxScale Repo)

    I'm not sure if there's a specific tool for MaxScale, but this article provides information to help you get started with MaxScale: https://mariadb.com/kb/en/mariadb-package-repository-setup-and-usage/
  18. M

    Issue Lots of uncompressed log files generated

    I recommend contacting Plesk Support so they can investigate the issue directly on your server. To sign in for support, visit: Plesk Support If you purchased your license through a reseller, they should provide support for you. In case your reseller doesn’t offer support, Plesk provides an...
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