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Search results

  1. M

    Resolved No FTP button in hosting panel

    Is this your own server? It looks like you don't have permission to use hosting features in this account.
  2. M

    Question AlmaLinux php 5.6 support

    Can you test this version of your code: <?php declare(strict_types=1); // Error reporting ini_set('display_errors', '1'); ini_set('display_startup_errors', '1'); error_reporting(E_ALL); /** * Check if GD and FreeType are available * * @return void * @throws RuntimeException if GD or...
  3. M

    Question AlmaLinux php 5.6 support

    I see nothing in your code that should work only in PHP 5.6. Did you check if the GD library is on the new server? php -r "echo extension_loaded('gd') ? 'GD is installed and active' : 'GD is not installed or not active';"
  4. M

    Issue Ubuntu ARM server error : cannot execute binary file exec format error

    You get that warning when you try to execute a binary that's not suitable for the OS that the server is running. I guess you downloaded a binary that was created for the Intel processors, not for the ARM processors.
  5. M

    Issue Disk space automatically getting fulled

    You shouldn't manually delete anything. All you should do is manage the disk space, such as setting the number of daily backups. How did you set those? Every day a full backup or another backup scheme? Can you post a screenshot of the global backup settings? Tools & Settings -> Backup Manager ->...
  6. M

    Resolved Plesk auto-update timeframe?

    Both entries should work, but I would prefer the first one.
  7. M

    Issue Disk space automatically getting fulled

    Have you checked your website's log rotation? https://support.plesk.com/hc/en-us/articles/12377655504023-How-to-manage-log-rotation-for-a-domain-in-Plesk
  8. M

    Resolved Repository for PHP 7.2 missing

    The whole installation directory is gone. Can you change the repo to the archive? https://autoinstall-archives.plesk.com
  9. M

    Resolved Plesk auto-update timeframe?

    You can set the day and time of the updates in the panel.ini: https://docs.plesk.com/en-US/obsidian/administrator-guide/plesk-updates.59215/#setting-time-for-installing-automatic-plesk-updates
  10. M

    Question BACKUP problem between two obsidian version

    I would suggest you contact the Plesk Support Team: https://support.plesk.com/hc/en-us/articles/213953025-How-to-get-support-directly-from-Plesk- You can still get Plesk Support if your license does not include Plesk support. It's free for the first month. Just follow the link to the store and...
  11. M

    Issue migrate webmail schedules

    You can use the hosts file on your local system to temporarely redirect the domain to the old IP address: https://cpanelplesk.com/how-to-edit-hosts-file-on-your-system/
  12. M

    Issue update mariadb error

    Go back to a supported version using this article: https://support.plesk.com/hc/en-us/articles/12388091703703-How-to-upgrade-MySQL-5-5-to-5-6-5-7-or-MariaDB-5-5-to-10-x-on-Linux Remember: Plesk only supports LTS versions of MariaDB / MySQL. Those LTS versions receive updates for a longer time...
  13. M

    Issue update mariadb error

    As said before, Plesk doesn't support MariaDB 11 yet, so why did you upgrade your servers? Please use the GUI when you upgrade MariaDB. That way, you always get the version that Plesk supports: https://talk.plesk.com/threads/try-our-new-tool-to-upgrade-your-old-mariadb-server-from-plesk-ui.372934/
  14. M

    Question Default page in subscriptions.

    That's not possible unfortunately, but what you can do is create a new User Role that disables everything the user doesn't need: https://docs.plesk.com/en-US/obsidian/administrator-guide/website-management/customer-account-administration/managing-additional-user-accounts.69329/
  15. M

    Question How can customers disable WordPress update email notifications in Plesk?

    I understand that I can turn off notifications for all customers, but not for individual customers. While this might not be a direct GDPR issue, it still raises concerns about user experience and customer satisfaction. Under GDPR, there's an emphasis on user control and consent, so it seems like...
  16. M

    Issue 4.3.0 deferred (Command died with signal 15: "/usr/lib64/plesk-9.0/postfix-local")

    Signal 15 is a very common SIGTERM, which is sent to a process to get gracefully terminated. It's hard to say what's going on, but my best guess is a lack of resources, i.e. memory shortage. Is there anything else in the logs just before and after the 4.3.0 line?
  17. M

    Resolved CAN NOT SEND OR RECEIVE EMAILS Error 83 (Out of Memory)

    You have to be logged in as root to create or change the file, or use sudo: $ sudo vi /etc/dovecot/conf.d/99-vsz.conf
  18. M

    Resolved CAN NOT SEND OR RECEIVE EMAILS Error 83 (Out of Memory)

    Have a look at this article: https://support.plesk.com/hc/en-us/articles/12377346046999-Unable-to-read-mail-in-Horde-or-Roundcube-on-Plesk-for-Linux-Cannot-allocate-memory-due-to-vsz-limit
  19. M

    Question RAM, CPU, Disk I/O

    I understand what you would like to know, as it's a very technical issue. Currently, the only articles are these two: - (Plesk for Linux) Cgroups Manager - How to Use Cgroups Manager to Increase Website Performance Through Resource Isolation on Linux - Plesk These articles provide a good...
  20. M

    Resolved Future of Horde support

    The Horde Webmail project is still active but appears to be in a somewhat static state. There is a bug in Horde Webmail 5.2.22 that still hasn't been fixed: https://www.sonarsource.com/blog/horde-webmail-account-takeover-via-email/ So, my advice should be to switch to Roundcube and disable...
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