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Hi, why does plesk leave deleted-domain.TLD.conf.bak files in the directories /etc/httpd/conf/plesk.conf.d/forwarding/ /etc/httpd/conf/plesk.conf.d/webmails/ /etc/nginx/plesk.conf.d/forwarding/ /etc/nginx/plesk.conf.d/webmails/ although the domain is already deleted ? if a domain is deleted...

Hi, first update to 10.2 then update to 10.3 https://support.plesk.com/hc/en-us/articles/213403429--How-to-upgrade-MySQL-5-5-to-5-6-5-7-or-MariaDB-5-5-to-10-0-10-1-10-2-10-3-on-Linux-

The same behavior can be seen when migrating from Confixx to Plesk. I have no solution for this. During the next Plesk upgrade you will get messages that there are encrypted passwords. "There are accounts with passwords encrypted using a deprecated algorithm"...

@IgorG, with a full plesk backup is the address book of the roundcube users included? Are the customer's backup plans and existing backups included? if not then migration via the migrator extension is actually better since you can transfer while the pages are online and only for the last sync...

this refers to email forwarding. the autoresponer does not forward but answers. or does the bug also affect the autoresponder?

Hi, why does the autoresponder in plesk respond to emails that have already been marked as spam? Doesn't make sense or do I understand something wrong? can't you set it so that the autoresponder is only executed "after" spamassassin or does not respond to emails that are marked as spam?

Hi, what is the reason why the migrator does not migrate the backup plans of the customers and their backups? if you migrate a centos 6 server to centos 8, for example, and then the customers no longer have a backup plan or backups, that's not so great. if the plesk versions of source and...

Hi, on centos 8 there is no ImageMagick available. should the php versions of plesk for centos 8 not have the GMagick PHP extension or does it work with the Imagick PHP extension ? oh I think I have to improve myself. after here Install ImageMagick (Image Manipulation) Tool on RHEL/CentOS and...

Hi, We have the same problem. Migration from centos 6 (obsidian) to centos 8 (obsidian) shell access ist disabled for all reseller/customers only the abbo of administrator has correct filestructur. all other abbos had folders like bin, dev, etc, lib, ... if ssh access to sh / bin is...

i think the reason is that onyx only gets security-related patches. Plesk Onyx End of Extended Support October 11, 2020 In terms of Plesk Onyx, Extended Support is a 4-year period, after which the product will no longer be available for new purchases and will only receive patches for critical...

Hallo Viktor, Freut mich das du es genauso siehst. Das erspart dann einige manuelle restores mit der Zeit :-) that would be great if that could be changed. that would then avoid some calls to support and restore backups. "help!! my email inboxes and the whole domain is gone!" ;)

Hi, I know that may sound a bit strange, but after it has happened over the past few years, I have to assume that there is an understanding problem with some customers. It's about the button "remove website" everyone knows that if the domain is removed, of course all email mailboxes for the...

after the automatic update to 18.0.27 Update # 1 the message disappeared as if by magic :cool:

I have an additional question. Is it correct that the update to 18.0.27 Update 1 is installed arbitrarily no matter what is specified in the panel.ini for update days and update time windows? Do the entries in the ini only apply to upgrades 26 to 27 and do not apply to minor updates?

after the release of a new version it can even take up to 4 weeks for the update to be installed automatically. some servers get the update after a few days, others take weeks. at least this is the case with the servers we run.

Result: "You already have the latest version of product(s) and all the selected components installed. Installation will not continue." nothing has changed in the display I just wait until the next update is due and will see what happens next

Hi IgorG, # plesk repair installation or # plesk installer update --repatch doesnt solve the issue "An update to Plesk Obsidian 18.0.27 is available." is still displayed after the login in plesk since everything seems to be running normally, maybe just wait until the next update?

Hi IgorG, first you wrote "try to fix with # plesk repair installation" your post to support.plesk.com is not my problem. when i run"package-cleanup --dupes" there are no duplicates i run plesk repair installation **** Product repair completed successfully. I will wait 24 hours and then see...

I received the message from 3 centos 6 servers tonight that the upgrade to 18.0.27 failed. with other centos6 servers the update went through without problems error was: Error: Cannot open file /var/cache/yum/x86_64/6/base/packages/perl-Error-0.17015-4.el6.noarch.rpm: [Errno 2] No such file or...

what speaks against it to update mariadb 5.5 to e.g. 10.3. All features of mysql 5.7 are included. https://support.plesk.com/hc/en-us/articles/213403429-How-to-upgrade-MySQL-5-5-to-5-6-5-7-or-MariaDB-5-5-to-10-0-10-1-10-2-on-Linux-