• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. virtubox

    Question Can I force incremental backups?

    Hello, It's the normal incremental backup process. 1 Full backup then daily incremental backup based on the full one.
  2. virtubox

    Question Alias with redirection from non-www to www

    In this case, alias usage isn't the best solution. For multi-site hosting into the same folder, it's better to add a new domain and to set the same root folder than the other one. This way you will be able to use the redirection from non-www to www.
  3. virtubox

    Resolved Migrate a prestashop from a local server to the host (debian / Plesk Onix)

    Hello, have you edit the database options in the file settings.inc.php ? But otherwise , follow the installation guide to check if all settings are properly configured : Installing PrestaShop - PrestaShop 1.7 - PrestaShop documentation
  4. virtubox

    Question Alias with redirection from non-www to www

    Do you use the 301 redirection on your domain alias to the main domain, or are your running your website on both of them ?
  5. virtubox

    Resolved Let's Encrypt is partially out of control

    Hello, Notifications about letsencrypt renewal or fails are sent by Plesk, you can disable them in Tools & Settings > Notifications . Have you enable letsencrypt with www support even on subdomains ?
  6. virtubox

    Question Alias with redirection from non-www to www

    Hello, why do you want to redirect from non-www to www your alias when the redirection is already done on your mail domain ? I mean it may redirect your visitor twice, and increase the time needed to display your main domain website.
  7. virtubox

    Issue Docker / Owncloud - Mysql

    Hello, you need to run your container with the flag "-net="host" to be able to access to the Plesk MySQL server. More details here : https://stackoverflow.com/a/24326540/4652585 I do not think you can do this directly from the Plesk interface, but via ssh it should not be a problem.
  8. virtubox

    Forwarded to devs Empty dovecot.pem and postfix.pem certificates after upgrade to Plesk 17.8.9

    TITLE: Empty dovecot.pem and postfix.pem certificates after upgrade to Plesk 17.8.9 PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx v17.8.9 Debian 8.9 and Ubuntu 16.04.3 LTS PROBLEM DESCRIPTION: After the upgrade to the last Plesk release, mail server do not work . By...
  9. virtubox

    Plesk Onyx 17.8 Preview

    Hello, I have a similar (or the same) issue on two servers running with Plesk Onyx v17.8.9. The first one run with Debian 8 and the other one with Ubuntu 16.04.3 LTS Postfix error log : Jan 18 08:38:27 plesk postfix/smtpd[2585]: warning: cannot get RSA certificate from file...
  10. virtubox

    Issue Error: There were issues with switching WordPress instances to HTTPS:

    Hello, From the error log, it seems there is an error in your wp-config.php file, maybe an extra character or somehting like that.
  11. virtubox

    Question Plesk Onyx & CentOS - Meltdown and Spectre security update

    You can upgrade your kernel on a VM running on VMware ESXI , it's not the same than OpenVZ. But ESXI hosts also need to be patched.
  12. virtubox

    Question Plesk Onyx & CentOS - Meltdown and Spectre security update

    To check easily if your server is vulnerable to spectre and meltdown vulnerabilities , there is a bash script available on Github : GitHub - speed47/spectre-meltdown-checker: Spectre & Meltdown vulnerability/mitigation checker for Linux You can run it with the following command ...
  13. virtubox

    Question Server configuration (mailname, hostname + spf records)

    No, a server hostname should always be a FQDN (fully qualified domain) than mean : whatyouwant.yourdomain.tld You can use a different address to access to Plesk and for your mail server, just choose the SSL certificate you want to use in Plesk SSL/TLS settings. About SPF...
  14. virtubox

    Question Update PHP on Plesk 11

    Hello, Plesk 11 isn't supported since December 13, 2016. You should upgrade or migrate to a new server with the last Plesk release to avoid security issues and to be able to install php version from 5.6 to 7.2.
  15. virtubox

    Question Server configuration (mailname, hostname + spf records)

    Hello , if your server hostname is plesksub.mydomain.com, your SPF should look like : mydomain.com TXT "v=spf1 +a +mx +a:plesksub.mydomain.com -all" Also make sure to set plesksub.mydomain.com as rDNS on your server IP.
  16. virtubox

    Question Can't restore backup

    You need to enable the checkbox "Restore this backup despite the fact that it does not have a valid signature" before launching the restoration process. If it doesn't work, you can follow the Plesk documentation : Restoring Data from Backup Archives
  17. virtubox

    Question Collabora in Docker Container

    Yes, the configuration I have previously posted can be added directly from the Plesk interface in the additonal Nginx directives block.
  18. virtubox

    Roundcube stoped working "Connection to imap server failed"

    If you only use Roundcube as a webmail (without other functionalities), I recommend you to take a look on RainLoop Webmail or WebMail Lite 8 (Beta). You can easily install them on the subdomain of your choice and register them as additional webmails in Plesk. Both of them are just...
  19. virtubox

    Issue PUM error with Galera package

    Try to see with a traceroute if you can reach the repository address
  20. virtubox

    Issue PUM error with Galera package

    Try to follow other comments solution on the article of the knowledgebase, like this one : Installing MariaDB with yum
Back
Top