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@IgorG, Actually, that should be deemed "bad design". In essence, the "double" entries can also be removed by setting up a number of dependencies for one of the two packages. I really suggest that Plesk Team removes the "double" entries and creates proper dependencies. After all, there...

@Bobbbb It is not recommended at all to use password protected backups for any backup that is encrypted in remote storage, such as OneDrive amongst others. It is not necessary (read: double encryption) and it is dangerous (read: double encryption can compromise files when decrypted). Let's...

@MarkM, In essence, it is primarily a personal preference - at least, that is a reasonable assumption from my side. I have been running test and production servers on all types of clouds, including the three big ones : GCP (Google), AWS (Amazon) and Azure (Microsoft). The general...

@TomBoB It might be the case that I share some of your strong opinions - but I am a bit more mild about the Advisor extension : in essence, it is a good reminder for everyone (!). Sure, there a lots of annoying features and some of them might be pushing sales of other (good or mostly not so...

@stedotmartin I agree to a large extent with the comments of @christian - but I would not recommend using phpmailer class. Instead, I would highly recommend to adjust your web applications to allow them to send out mail via SendGrid - this is reliable outbound mailing, without any worries...

@SalvadorS It should have been solved already. If you are working with a system that is a bit "messy" due to various attempts to solve the problem ..... it might help to uninstall ModSec and reinstall ModSec. Anyway, if you still have the problem, please provide some additional information...

TITLE: Docker extension issue - docker daemon running continuously, even after uninstall PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Product version: Plesk Onyx 17.8.11 Update #70 Update date: 2019/10/09 02:43 Build date: 2019/10/03 04:49 OS version: Ubuntu 18.04...

@jlorquin Or........ "Thunderbird am I right? " You should know that Thunderbird is a very odd mail client - from time to time it really is the best (regular) one ........ and every now and then it is the worst (regular) one. Thunderbird can be a bit buggy from time to time - it is...

@LordLiverpool First of all, there is always the need to keep kernels updated to the latest version. However, that does not imply that you should do it or can do it without problems - it is highly specialized work to do it properly. Second, if and whenever possible, try to use the...

@UHolthausen I would not recommend to purchase anything. To be honest, I would recommend to change your hosting provider as soon as possible. After all, these kind of odd problems should not occur at all - even when not being an expert, an out-of-the-box Plesk instance would allow the...

No, it means that because of the activated "access to the server over SSH", you actually have a lot of additional folders - the folders that show when accessing via FTP. Deactivating "access to the server over SSH" (which is good practice, that is more safe) plus removing some or all of the...

@Alaa Mansour and @Schneidi This issue is very likely to be related with a more general ModSec issue that Plesk had a couple of days ago - it was related to update dependencies of aum package. In essence, it would be recommended to uninstall ModSecurity and reinstall it via the command line...

@jlorquin I am pretty sure that you are running into something related to Thunderbird - as a mail client, it can be a quite annoying one in terms of setup. I suggest that you first go to the Account settings, under synchronization > advanced and check there whether you can include the missing...

@LordLiverpool No, not really : just go to "Extensions > Kernelcare (click on the extension name) > select Remove on the dropdown menu" and that is all. If you cannot find it, you can always use a command from the command line (SSH) : plesk bin extension -u kernelcare-plesk (from the back of...

That is a work-around, not a recommended solution.

@andyxyz You could use custom Nginx templates to make the custom Nginx update-safe. However, there actually is no need to do so : just use a firewall to block all other traffic that does not originate from the web server (that connects to Varnish). When properly firewalled, there is...

@Pentarou Actually, it should not be working - it is the whole concept of Varnish to use a HTTP connection. In essence, Varnish is very "old" and the design concept of Varnish has not changed a lot since many, many years. You should ask yourself whether you want to do this - Varnish simply...

Very wise decision! In general, why want Varnish if you can use Nginx - a better alternative. Regards.....

@LordLiverpool In essence, there are two issues here, one of them being an actual issue (read: leading to error notifications) and the other being of minor importance. Let's start with the less important issue - there are two important facts that you have to be aware of : 1 - KernelCare...

@sonics I am sad to hear this odd story, which story indicates that you have a licensing issue with Site.pro - or more important, the very odd way they execute licensing checks. This forum is intended for Plesk related issues and I think that you should contact Site.pro - just give them...