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  1. PavelV

    Issue Runing PHP script on Scheduled task

    When this script is working as part of your website, maybe you are using different version of PHP (which is configured with different list of extensions)? Please also check if you need this extension (php_pdo_oci.dll): php_pdo_oci.dll is interface for Oracle database and it requires that you...
  2. PavelV

    Question Change virtual hosts location for one domain ?

    Hello, unfortunately, this is not supported at the moment.
  3. PavelV

    Issue Installer caught in a loop

    Please check folder C:\parallelsinstaller\ and delete all existing files plesk_installer*.exe if there are any. Probably something is stucked in cache.
  4. PavelV

    Issue very slow ftp account creation/deletion for some domains

    Hello, can you confirm that speed of FTP account creation related to a number of files in subscription? I mean, if subscription has a lot of files inside, then adding FTP user may be slow. Can you please check this? For example, if FTP account on domain "test.com" is created slow, please launch...
  5. PavelV

    Question how to check status of netstandard in plesk onyx?

    Hello, most probably you are talking about .NET Standard this page has information about which components support which version of .NET Standard Latest Plesk Obsidian version ships .NET Core 2.2 version, which supports .NET Standard 2.0 There is no support of .NET Core 3.0 (which will support...
  6. PavelV

    Issue Cant go to webmail for my website

    Hello, Since you are using roundcube webmail, probably you are using Plesk For Linux, so this question should be asked in different forum. However, what URL are you using to reach your webmail? Are you opening webmail through Plesk interface?
  7. PavelV

    Issue Please help an absolute newbie publish a .NET Core application to Plesk

    Hello, let's try to split this issue into several small problems and questions 1) to understand if problem is related to webdeploy, you can try to switch to local directory publishing in Visual Studio and compare content produced locally with content uploaded using publishsettings. 2) in...
  8. PavelV

    Issue IIS won't serve updated ASP files since plesk upgrade

    There were no changes in Plesk Onyx that could affect your sites that way. Need to investigate. What version of Plesk was before upgrade (where everything worked)? Is this appeared on one website or whole server is affected? Is this problem actual only for ASP scripts? Are ASP.NET or PHP...
  9. PavelV

    Resolved ERROR: The installation of the package 'webdeploy' failed with code 1603.

    Hello, It looks like your upgrade is not finished, so you need to launch once again and finalize update of packages: plesk installer update
  10. PavelV

    Question Microsoft SQL Server 2017 or 2019 AlwaysOn Availability Groups

    MSSQL 2017 is supported in Plesk Obsidian. MSSQL 2019 is in preview mode yet, we will consider to add its support after its release. Feature "AlwaysOn Availability Groups" is not supported. You can check this request at UserVoice and vote for it if you want: Integration with external MSSQL...
  11. PavelV

    Resolved Update sa password for MS SQL from plesk

    If you have modified SA password inside MSSQL instance, you can just set this new password in Plesk, and everything should work properly. Go to Tools&Settings -> Database Servers -> your server -> Settings And here please specify new password for SA, so Plesk will know how to connect to this...
  12. PavelV

    Question Error occurred during plesk installation

    Ok, thank you, we will contact our CDN support.
  13. PavelV

    Question Error occurred during plesk installation

    In general I recommend to try again, because this should be a temporary issue.
  14. PavelV

    Question Error occurred during plesk installation

    Looks like there were some issues with our CDN in your region, can you please share information: * when exactly this happened, * IP of your server (or at least your network, like 55.55.55.x) * IP of autoinstall-win.plesk.com (resolved from your server, you can get this using "ping...
  15. PavelV

    Issue MySQL my.ini file settings overwritten

    Can you please specify exactly which properties in my.ini you have customized? In Plesk Obsidian we have fixed this issue already, I just need to confirm that your redefined options are covered by the fix. If this fix covers all your options, then we consider backport of this fix in Plesk Onyx...
  16. PavelV

    Question how to host asp.net core 2.2 application

    Probably this is the same issue as in Question - ANCM In-Process Handler Load Failure on asp.net core 2.2 app
  17. PavelV

    Question ANCM In-Process Handler Load Failure on asp.net core 2.2 app

    Currently, this is not supported by Plesk. We have plans to support this in new version of Plesk. You can add your voice to this functionality here: Allow controlling the Enable 32-Bit Applications flag
  18. PavelV

    Question ANCM In-Process Handler Load Failure on asp.net core 2.2 app

    Starting from ASP.NET Core version 2.2 there are two options on how .NET Core is hosted: either inside IIS pool process, or in separate process (before .NET Core 2.2 there was only option to host in separate process). Unfortunately, Plesk configures IIS application pools to work in 32-bit mode...
  19. PavelV

    Issue PHP cannot connect to MSSQL after update #53

    Can you please take a look in Control Panel -> Programs -> Programs and features that "Microsoft ODBC Driver 17 for SQL Server" is installed? According to error message, it looks like PHP uses incorrect ODBC driver. If it is not installed, can you please install it manually from Download...
  20. PavelV

    Resolved Internal error while updating plesk

    Ok, looks like I understood the reason. When panel renders status of update installation process, it performs request to the server, and sometimes this request appears in the very same moment, when backend service plesksrv is restarted. Normally, restart of service performed very fast and you...
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