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Do you have working instance of 17.8.11 and this error appears only during installation of updates? Or maybe you have updated to 17.8.11 recently and this upgrade wasn't finished correctly? Can you please restart plesksrv service: net stop plesksrv net start plesksrv and then check, that...

What exact error do you see? Is this issue persists only when browsing site through site-preview?

Can you please specify which OS exactly you have? and which version of MSSQL you are connecting to? Indeed there were changes in sqlsrv extension in scope of this update.

Can you confirm that the performance issue caused by MySQL? For checking if current mysql options are fit to your server load, you can try to use external tool MySQLTuner.

Hello, these options in native MySQL installer are used to set different options in my.ini configuration file that will be used by this MySQL instance. Plesk configures MySQL itself (using some predefined options and some customized options). I would say, it is mix between Server and Dedicated...

Plesk itself doesn't have any specific integration with FFmpeg. So the question is in fact, how to install FFmpeg on any Windows server? You can find this information on specific forums related to FFmpeg, I guess. If you have any issues with FFmpeg caused by Plesk, then please provide this...

Yes, we will check compatibility with Remote SM 17 as well after fixing some issues with local one.

There were lot of changes in SmarterMail 17, and some of them are incompatible with Plesk. We are currently working with SmartTools team to support SM17.

One more thing: If you are using Plesk 17.8, you can try to do the following. Install "Repair kit" extension for Plesk. Then in Tools&Settings-> Assistanceand troubleshooting section you can see Process list screen, where you can see the same information already splitted by domains. You can...

you should open Task Manager in Windows, go to details tab, and then take a look at column "User name" for php-cgi.exe process that consumes 100% CPU. Based on this user you can find then subscription which consumes most CPU time. php-cgi.exe is just PHP worker, it will eat 100% of CPU if PHP...

More details are required. Are these programs are working if you start them manually? How exactly they were assigned to autostart (Windows has several way to do that)? Have you checked that they are still added to autostart? You can review what your system assign to start automatically using...

Indeed, right now you should go directly to HTTPS since we have removed HTTP binding for webmail. We are considering to return it back in next version of Plesk. For now, you should either go to webmail from Plesk interface (link will be correct) or add https://webmail.<yourdomain>.com to your...

According to your logs, one of IIS modules is considered as installed but doesn't work correctly after IIS reinstallaiton. You should uninstall IIS Rewrite module, and then install it again (either manually, or try do this with Plesk installation).

You should try to create scheduled task and choose "Fetch a URL", and then specify your script location.

1. You cannot use "admin" and password received from "plesk sbin psadb --get-admin-password" to access MySQL database on port 3306. (You can do similar thing on Linux, but you cannot use it on Windows). This is because on Windows we have separate instance of MySQL for Plesk and this password is...

Hello, > "With Plesk 17 we now need to the use encrypted 'admin' password so something has changed with Plesk not Ahsay." what exactly do you mean by "encrypted admin password"? is this HASH of password stored in MySQL? or what? > The plain text password generates a validation error and it's...

Hello, indeed, in Plesk Onyx we have splitted Plesk admin password and password for Plesk MySQL database. plesk sbin psadb --get-admin-password returns plain password for Plesk MySQL database and you cannot use it for logging in Plesk panel, and vice versa, if you are changing password...

Current behavior is by design, HTTP binding is now replaced with HTTPS one. We consider to fix this in one of next versions. HTTP binding will redirect to HTTPS.

No, there is no such feature. Let me clarify some details. Do you want to access to subscriptions content using SSH instead of FTP with subscription system user? Or do you want to manage whole server using SSH as server administrator? It will be helpful if you create feature request at Feature...

Hello, sorry for delay in response. The issue I see, is that Plesk for some reason detects your preinstalled instance of MSSQL 2017 as MSSQL 2016. We can try to debug why is that if you are ready. please check registry values: HKLM\SOFTWARE\Microsoft\Microsoft SQL...