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Mh, maybe. Unfortunately, I cannot simply change the owner of the intermediate directory to root, as this would have other consequences. ^^ I also won't use symlinks because I don't know how the Plesk backup manager reacts to the rights checks here. I will try to set a mount from /tmp/backup...

/mnt/backup_tmp was an example to not expose our real path structure. It's more like /var/www/something/backup_tmp/ /var -> root:root 755 (of course) /www -> root:root 755 (of course) /something/ -> systemuser:systemuser 710 /backup_tmp -> root:root 1777 All created files in backup_tmp and...

Ok, after I changed DUMP_D_TMP to /tmp (root path), the backup works again, including all previously missing content. What is the reason for this? The previous directory had the same rights (1777) and owner (root).

Partially. There are of course jobs that process data in the databases, but the cleanup jobs for files run before the backup. However, these only affect temporary files from directories that we exclude in the backup. But such changes should not be a problem in the backup, because...

Also this: pmm-ras failed (Error code = 1): Repository error: Failed to read backup backup_2501150220.tar: Import error: Unable to find the archive metadata. The archive is not a valid Plesk backup or has been created in an unsupported Plesk version Is it safe to clear the dump and tmp folders...

The backup Jan 15, 2025 02:20 AM was not created. This is the latest error (backup.log) [2025-01-15 04:03:44.156|1374376] INFO: Flush cashed data [2025-01-15 04:03:44.257|1374376] INFO: Finish upload: 623126665728 bytes transferred [2025-01-15 04:03:44.359|1374376] INFO: Ftp init url...

Hi, In any case, the two DUMP directories are defined differently in psa.conf: # Backups directory DUMP_D /mnt/backup_dumps # Backups temporary directory. DUMP_TMP_D should not be inside of (or equal to) DUMP_D. DUMP_TMP_D /mnt/backup_tmp I have found the solution to set the rights for...

Sure :) Warning: Subscription "domain.xx" Unable to back up files from /var/www/vhosts/domain.xx owned by system user. Error: Failed to create archive: backup_user-data_2501100220.tar 0 Repository error: Unable to pack /var/www/vhosts/domain.xx: /usr/lib/plesk-9.0/sw-tar...

Small update: I reinstalled plesk-backup-utilities (again) and suddenly at least the scheduled backup is running again, BUT the rights problem with the warnings for subscriptions and mails still exists. As I said, the permissions for all the folders fit, which “repair fs” confirms.

Since the update to 18.0.66 (on December 18), our backups have stopped. Initially they were still running until December 25th, but suddenly with tons of errors regarding permission denied on secondary vhosts, mails etc. - Same problem as descriped here: Issue - Issues with making backups but...