• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. D

    Resolved Seafile running- but "Failed to login: Internal server error" when trying to log in

    Hi there, all of the sudden yesterday our seafile server just stopped working- it got installed alongside Plesk Premium mail, however all of the sudden our clients can't log in anymore. I've restarted the server multiple times, each service for each domain, no errors, the service is running...
  2. D

    Issue New certificate not being used for mail server

    One year later we have the same exact issue yet again, but this time I cannot fix it because I can't find a file containing the old (or new for that matter) certificate. Any ideas?
  3. D

    Issue New certificate not being used for mail server

    Obviously, but the community is usually faster, that's why I'm also trying it here :) My reply hasn't been sent apparently, I wrote this yesterday (or so I thought): Update: I've searched for a part of the old SSL certificate with grep -rnw '/opt/psa/var/certificates' -e...
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    Issue New certificate not being used for mail server

    I've already doublechecked the content of the dovecot files in /etc/dovecot/private and they're correct.
  5. D

    Issue New certificate not being used for mail server

    Hi there, we have currently a big problem: We've replaced our SSL certificate two weeks in advance so we DON'T get into exactly THIS kind of trouble, yet here we are: We added a new, valid certificate in Tools & Settingis > SSL / TLS Certificates, yet it doesn't seem to be used at all. All...
  6. D

    Issue Still problems with Plesk Premium eMail

    This thing seems to be super fragile- we recreated the mailbox for testing purposes, imported the mails from the backup account and recreated the calendar. Sometimes the import of an .ics calendar doesn't work out, it throws a general "error" and the calendar page of that email account is...
  7. D

    Issue Still problems with Plesk Premium eMail

    To clarify further: We've installed 20.04 and imported a full server backup file, which was previously created by the same plesk version, and imported that. Everything worked out just fine and we were actually quite amazed at how well it worked. However, this is a huge issue. We obviously...
  8. D

    Issue Still problems with Plesk Premium eMail

    Hi, I can confirm this- after a transfer from 16.04 to 20.04 certain email accounts seem to be broken calendarwise. Some customers are obviously furious about this, the only hints I get are found in roundcubemail logs:
  9. D

    Issue Problems with NodeJS

    I've set up a local environment with the current NodeJS and Yarn versions and "npm install" works just fine. What's the catch here?
  10. D

    Issue Problems with NodeJS

    Hello there! I've been trying to get my Symfony application running with webpack encore for quite a while now, but I just can't seem to get it to work. I have done a very basic installation with composer and I've set up everything correctly: This throws the following error...
  11. D

    Issue Upgrade failed.

    Hey there! Last night I got an E-Mail stating, that the auto-upgrade has failed. What am I supposed to do here? It doesn't matter how often I hit the repair button, it doesn't do anything. Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] =>...
  12. D

    Resolved saslpasswd2: user not found

    Thanks! I uninstalled it, ran plesk installer update, now it's working. Thank you very much!
  13. D

    Resolved saslpasswd2: user not found

    Hi there, today I got a "Plesk update failed" message in the middle of the night and I cannot access the Plesk web GUI anymore. Here's a pastebin of the log: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --sel - Pastebin.com I suppose the relevant part is this, but...
  14. D

    Docker error message not being removed from screen.

    Hi, I do have the same problem, it says "solved" in the title, but how did you solve it? Does anyone know? This message pops up randomly and vanishes after a few times, and I don't know how to get rid of it. S: ‪Debian 8.8‬ Product: Plesk Onyx 17.5.3 Update #11 , last updated at July 3, 2017...
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