• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. R

    Issue Issue creating backup FTP/Local

    Those are not a problem. What did you select in the Backup Manager when the backup was created? Do new backups trigger the same error?
  2. R

    Issue Map Directive

    The map directive is valid only in the http context: Module ngx_http_map_module The Additional nginx directives are included in the server context which is within the http context. In order to set map directive, create a .conf file in /etc/nginx/conf.d/
  3. R

    Issue Issue creating backup FTP/Local

    The permissions look ok. Check if you have files and folders not owned by example.com_b7qdtl2wu8n: find /var/www/vhosts/example.com ! -user example.com_b7qdtl2wu8n
  4. R

    Issue Issue creating backup FTP/Local

    Hi, What are the actual permissions? ls -ld /var/www/vhosts Ls -ld /var/wwwvhosts/example.com You can run Plesk repair to fix permission and ownership: plesk repair fs -v
  5. R

    Question How to change an existing Plesk php symbolic link on Ubuntu?

    Yep. That is the way to do it.
  6. R

    Question How to change an existing Plesk php symbolic link on Ubuntu?

    Yes, it's an SSH command and it will affect only the SSH session it was run in. Export will update the SSH environment. The PATH environment variable designates the folders where the shell will look for binaries, including php. By prepending the location of PHP 8.4 in $PATH, php will be found...
  7. R

    Question How to change an existing Plesk php symbolic link on Ubuntu?

    The simplest approach is to: export PATH=/opt/plesk/php/8.4/bin:$PATH This will change the PHP version for the current session. However, if you set the PHP version to 8.4 for the website, phpenv should use that PHP version.
  8. R

    Issue Create new subdomain uses wrong directory

    Hi, Please check if you have this conf file: /opt/plesk/php/8.3/etc/php-fpm.d/test.glodek-edv.de.conf Plesk forgot it but might have also left behind a PHP-FPM configuration file. If you do and you no longer have that subdomain in Plesk, simply remove it.
  9. R

    Question Limit on serial number - DNS zone changes

    The default serial is built like this yyyymmddxx. I assume you made 99 changes to the parent domain DNS zone.
  10. R

    Resolved Popup message from WP-Toolkit hangs, no X, restart without change

    I'm glad to hear the task is no longer displayed. Usually, a failed task is not a big issue. The failed tasks are not running processes. You can run the failed task again and it might complete successfully. However, the dropdown will provide additional details regarding the failed task.
  11. R

    Resolved Emails sent from Plesk accounts are not delivering only to Google Workspace

    Hi, juanma@***dec.es is a Google Workspace email address? Domains that use Google Workspace hosted email addresses or other 3rd party mail services must have the mail service Disabled for incoming or Not configured (removes existing email addresses and server stored emails). The log entry...
  12. R

    Resolved Popup message from WP-Toolkit hangs, no X, restart without change

    Check the tasks in Tools & Settings. You might need to remove those 2 long running tasks from the psa database.
  13. R

    Issue Roundcube: Connection failed to imap or storage server

    /var/log/plesk-roundcube/errors should contain only PHP errors: /usr/share/psa-roundcube/config/php.ini.tpl:display_errors = Off /usr/share/psa-roundcube/config/php.ini.tpl:log_errors = On /usr/share/psa-roundcube/config/php.ini.tpl:error_log = "/var/log/plesk-roundcube/errors" You can try to...
  14. R

    Resolved Impossible to make a FTP connection

    By default all additional FTP users can connect only via FTP and FTPS (on port 21). They have /bin/false shell which is not a valid shell for SSH or SFTP access (on port 22). You can grant access using SSH-Keys and the system user. This will grant access to the developer to the entire webspace...
  15. R

    Issue Roundcube: Connection failed to imap or storage server

    Try to reinstall Roundcube by removing it from Plesk Installer. Afterwards, install it back from Plesk Installer.
  16. R

    Issue After Deleting 150 MP3 Files From VPS Server, Disk Space Display Goes Up!

    The screenshot shows the entire server disk usage, not just the disk usage of your website. Furthermore, the disk usage is not in /opt/psa. /opt/psa is just an import folder on that disk. Since this shows the entire server disk usage, including newly received emails, new data stored in the...
  17. R

    Issue After Deleting 150 MP3 Files From VPS Server, Disk Space Display Goes Up!

    Can you share a screenshot of the statistics you are seeing in Plesk?
  18. R

    Question resolv.conf problems with Ubuntu 22.04 LTS

    Thank you. Use the following to update the resolvers for your public interface. systemd-resolve --interface ens6 --set-dns 127.0.0.1 Afterwards please check resolvectl --status before and after a service restart systemctl restart systemd-resolved.service.
  19. R

    Issue After Deleting 150 MP3 Files From VPS Server, Disk Space Display Goes Up!

    OK Is the output of du -sh /var/www/vhosts/technightowl.live around the same value displayed in the Plesk statistics? Can you share the Plesk statistics and the output of the du command?
  20. R

    Issue After Deleting 150 MP3 Files From VPS Server, Disk Space Display Goes Up!

    Yes. Can you also share the full path with us?
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