• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Can you access mariadb? mysql -uadmin -p$(cat /etc/psa/.psa.shadow) Do you have a psa db backup in ls -1 /var/lib/psa/dumps/mysql.daily*
  2. R

    Issue Error: configuration files for the Apache web server were not created

    Hi, What do you have in /etc/apache2/apache2.conf at line 231?
  3. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Making progress. Is the database service running? systemctl status mariadb
  4. R

    Issue Connectivity issues in Ubuntu Server 22.04

    If the syntax error with the webmail is still present, simply remove the webmail conf file for now. Disable the missing aclr module using a2dismod aclr
  5. R

    Issue Connectivity issues in Ubuntu Server 22.04

    This was the other approach. You get > ERROR: You are trying to run Plesk Installer on an unsupported OS. Because of the HTTP 404 earlier in the script output. Ubuntu 24.04 is properly detected. That appears to be an old plesk-inataller. Download the ubuntu 24.04 package from this page ...
  6. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Please try the other approach, not the one-click-installer. Data should still be on the server. Just some Plesk components were removed during apt actions.
  7. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Try to install Plesk again How to Install Plesk On Linux? Installing Plesk via CLI Download Plesk installer: wget https://autoinstall.plesk.com/plesk-installer Add proper permissions to Plesk installer: chmod +x plesk-installer Run Plesk installer via command line and follow...
  8. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Solution to problem 1 is to enable the firewall from Plesk. For problem 2, is plesk atually installed and running? systemctl status sw-cp-server sw-engine Can you access the database service? plesk db
  9. R

    Issue Connectivity issues in Ubuntu Server 22.04

    You have no actual rules in the INPUT chaind and the policy is DROP. Change the policy and enable the firewall from Plesk iptables -P INPUT ACCEPT
  10. R

    Issue Connectivity issues in Ubuntu Server 22.04

    That is good. You have a default gateway, obtained via DHCP. Next let's check the firewall. iptables -S INPUT And iptables -S OUTPUT Also try setting a nameserver in /etc/resolve.conf. try at the begining of the file: nameserver 1.1.1.1
  11. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Please share the output of ip ro sh
  12. R

    Question SMB/Samba on Plesk?

    Why do you want SMB? I find it very resource intensive and you don't have any preinstalled panel for it. SSHFS might be a better fit and you can access and mount it in Windows. From the Plesk side you need only SFTP access with /bin/bash shell or /bin/bash (chrooted). For Windows SSHFS please...
  13. R

    Question Move a subdomain subscription into another subscription

    Certainly. Just move the subdomain1.domain.tld and subdomain2.domain.tld to the domain.tld subscription. It's still added as a domain, but you can now rename it and add it back as a subdomain with the document root in the same folder. Afterwards, remove the renamed subdomain.
  14. R

    Issue DNS Issue not working.

    cloudassociates.io has only ns3 and ns4 at the registrar: $ whois cloudassociates.io Domain Name: cloudassociates.io Registry Domain ID: ae84d461e5994d1d89847b46233faa15-DONUTS Registrar WHOIS Server: whois.godaddy.com/ Registrar URL: http://www.godaddy.com/domains/search.aspx?ci=8990 Updated...
  15. R

    Issue DNS Issue not working.

    Ns3 and ns4 were for skcomm.in For www.cloudassociates.io, you need to add a www CNAME record with the value cloudassociates.io in the Plesk hosted DND zone.
  16. R

    Issue DNS Issue not working.

    For www.cloudassociates.io, you don't have a DNS record for www. cloudassociates.io resolves to 46.165.217.228. When you access it, you get redirected to ww. $ curl -IL cloudassociates.io HTTP/1.1 301 Moved Permanently Date: Thu, 02 Jan 2025 07:58:46 GMT Server: Apache Location...
  17. R

    Issue DNS Issue not working.

    The Plesk DNS service looks fine to me: $ dig skcomm.in @46.165.217.228 ; <<>> DiG 9.11.36-RedHat-9.11.36-16.el8_10.2 <<>> skcomm.in @46.165.217.228 ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22049 ;; flags: qr aa rd; QUERY: 1, ANSWER: 1...
  18. R

    Question Command line not working for Spam

    Match any of the following rules. I would move them to the Spam folder. That way the system can learn from the received emails. You will have to empty the Spam folder from time to time ( one or two times per year, depending on the received mail volume).
  19. R

    Question Command line not working for Spam

    Simply do it in the mail filter. Show us the entire filter panel for the rule you shared earlier.
  20. R

    Question Command line not working for Spam

    That is sieve filtering performed server side. It will march those domain names and will perform the set action. You also have Spam settings when editing the email address in Plesk. That is what I was referring to. Spam setting can also be set via CLI. > So I want to blacklist that whole...
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