• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. R

    Question Extremely high traffic via http/s

    You will have to check all 36 domains to identify the domain that receives all that traffic. It can't be the one you are currently looking at.
  2. R

    Question Extremely high traffic via http/s

    That doesn't look very bad. How does it compare to previous months? Where do you see the 14.3GB? Do you have multiple domains in the same webspace/subscription? The Statistics from the screenshot are solely for that domain while the Traffic this month refers to all the websites in that...
  3. R

    Question Extremely high traffic via http/s

    If you use a CDN, the IP address seen by Fail2Ban is not the visitor IP address that might be logged. Did you check the Web Statistics? You will have to use the system user and password to access the page.
  4. R

    Issue ftp issue filezilla can't connect

    Did you open the correct passive FTP ports in the firewall?
  5. R

    Issue Your Composer dependencies require a PHP version ">= 8.2.0. You are running 8.0.30 I

    First, are you using PHP 8.2 for the website in Plesk? The same version should be available in yhr cli. If you do use PHP 8.2 for the website, but it's created in the same webspace/subscription with other websites, try changing the PHP version for the main website (it gives the name of the...
  6. R

    Issue dkim=neutral reason="invalid (public key: not available)"

    The domain didn't have default._domainkey.domain.tld TXT record for DKIM.
  7. R

    Issue no External DNS

    Hi, I think you might be using NetworkManager: /etc/resolv.conf is missing after installation of RHEL 8
  8. R

    Resolved files in httpdocs not found, only plesk default page

    Do you have the folowing in named.conf options block? allow-recursion { localnets; }; localnets is not specifically defined. https://docs.redhat.com/en/documentation/red_hat_enterprise_linux/4/html/reference_guide/s1-bind-namedconf#s3-bind-namedconf-state-acl
  9. R

    Issue no External DNS

    Hi, Is 'IPv6 Neighbor Discovery" firewall rule enabled? https://talk.plesk.com/threads/plesk-firewall-and-samba.375882/post-953578
  10. R

    Resolved files in httpdocs not found, only plesk default page

    Hi, What is the website error log showing when you access the website? Is the domain resolving to the proper IP address?
  11. R

    Question Plesk bin commands

    If you wish to create the subdomains as subdomains, use: plesk bin subdomain --create subdomain -domain example.com -hard_quota 1G -ssi true -php true -ssl true https://docs.plesk.com/en-US/obsidian/cli-linux/using-command-line-utilities/subdomain-subdomains.38941/ If you wish to create the...
  12. R

    Question Issues google after upgrade

    Were the websites added with http:// and you moved to https://? Do you need to reverify ownership of the domain names?
  13. R

    Question Issues google after upgrade

    Did you check the possible causes highlighted in this article Why did my site traffic drop? - Search Console Help ?
  14. R

    Question Plesk bin commands

    You can use the Plesk feature to move websites between subscriptions. However, you will have to change the document root from httpdocs to something subdomain specific, in each subscription, before you move. You can move subdomains added as subdomains in Plesk. However, you can move subdomains...
  15. R

    Question Issues google after upgrade

    I don't see how that could be related. Did you add your websites in Google Search Console ? It will provide useful information regarding indexing issues, if any.
  16. R

    Issue no installation of components possible anymore

    Hi, Please share your /etc/my.cnf file. performance booster adds some variables there. Can you restart MariaDB? What version of MariaDB are you running?
  17. R

    Question get spam sent out

    grep "D46FF7FAB7"/var/log/maillog Find the recipient, it should be the same for all the forwarded emails. grep "email address from the previous point" /var/qmail/mailnames/*/*/.qmail It will tell you which email address forwards to the email address from the previous point. disable the...
  18. R

    Question get spam sent out

    If you have access to the actual maillog, you can use this to see how many emails were added to the mail queue by authenticating with a valid username and password. grep "sasl_method" /var/log/maillog | grep sasl_username This should give you the number of forwarded emails: grep...
  19. R

    Question get spam sent out

    Hi Detlef, That sounds like one or more email addresses are configured to forward received emails to a different email address that is not hosted on your server. Check the Track Email Delivery option in the Mail tab (provided by the Log Browser extension): In Outgoing Mail Control, an email...
  20. R

    Question How to disable URIBL

    Hi, You still have to add RBL addresses there, just like in the example. Of course, dnsbl.example.com is not a valid address, but zen.spamhaus.org is.
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