• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
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    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
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    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. custer

    Resolved Default table prefix: set default and disable security measure

    Hi everyone, We're planning to introduce the ability to define the default DB table prefix in the upcoming WPT 4.9 release. This feature will allow server admins to make sure that all new WordPress installations on the server have the same table prefix they've defined in the Global Settings...
  2. custer

    Resolved WordPress Toolkit: maintenance mode not works

    Hi @MicheleB, This is not a known issue, so we're going to check it out ASAP. Thanks for letting us know.
  3. custer

    Forwarded to devs WordPress Toolkit brakes alle other Sites

    Hi @B4c4rd1, This issue was fixed in WPT 4.8.2, which was published a couple of minutes ago. Let us know if you continue to experience any related issues.
  4. custer

    WordPress installed in subdomain breaks 404 pages of other subdomains

    The issue was fully fixed in WPT 4.8.2, which was published a couple of minutes ago. Let us know if you continue to experience any related issues.
  5. custer

    WordPress installed in subdomain breaks 404 pages of other subdomains

    Hi everyone, We've found out that the hotfix released in WPT 4.8.1 hasn't addressed the issue for all cases, so we're preparing a WPT 4.8.2 hotfix that should conclusively address it. We're planning to release WPT 4.8.2 a bit later today, on 2nd of June. I'm really disappointed and I feel your...
  6. custer

    WP Toolkit - Product News

    WPT 4.8.0 was published several moments ago. Changes: [+] Server administrators can now define default WordPress installation language in the global WordPress Toolkit settings. [+] CLI command for enabling and disabling Smart Updates on a site was added. Run plesk ext wp-toolkit --smart-update...
  7. custer

    WP Toolkit - General Discussion

    @Prod Juan The fix you've requested is released in WPT 4.7.2, out today. Have a good day!
  8. custer

    WP Toolkit - General Discussion

    Whoops, this is embarassing. :oops: We'll fix it in WPT 4.8, promise!
  9. custer

    WP Toolkit - Product News

    WPT 4.7.0 was released a couple of minutes ago. Here are the changes: [+] WordPress Toolkit now can update paid plugins & themes, if these updates are available in the WordPress admin area. Note that certain plugins and themes do not support automatic updates, but display notifications about...
  10. custer

    Wordpress Toolkit Update Error

    Hey guys, this is a known issue (ID for reference: EXTWPTOOLK-4622), and we've already fixed it in the upcoming WPT 4.7 release. We plan to release WPT 4.7 in a couple of weeks. Stay tuned for the announcements!
  11. custer

    .wp-cli/cache files

    @Bobbbb, @gbotica Well, this is going to be awkward... The issue was technically fixed in the WPT 4.2.0 release. Here's the corresponding line from the release notes: Problem is, we've shipped the code that fixes the issue, but we forgot to enable it (yes, you've read that right). I know...
  12. custer

    WP Toolkit - General Discussion

    Hi @Prod Juan, this seems quite logical and reasonable. I'll see when we can do this. Thanks for the image, this helps a lot!
  13. custer

    WP Toolkit - Product News

    WPT v4.6 is out! Changelog: [+] WordPress administrators can now automatically update their website URL in the WordPress database and wp-config.php file based on the actual current URL. This procedure is particularly useful after migrating a website from a different location like your local...
  14. custer

    Resolved WordPress Toolkit: Broken Website

    @MicheleB WPT 4.6.0 will be published later today. However, it will not include the fix for this bug, because, as I've stated earlier, there's not much we can do with this right now -- the issue is with CageFS behavior, which is out of our control at the moment. We will try reaching out to the...
  15. custer

    Resolved WordPress Toolkit: Broken Website

    Hi @MicheleB, The good news is that based on our investigation you can actually fix this problem right away without having to wait for someone or something. The bad news is that this problem is caused by CageFS, not by WordPress Toolkit, so there's not much we can do at the moment. Here's...
  16. custer

    Question https://www.plesk.com/extensions/ seems to need a cleanup

    Hi @TomBoB, To further ensure a great quality of the overall Plesk extension experience, we had to make the Cloudflare ServerShield extension unavailable for all new Plesk installations on Friday last week (28th of February). If you do not have the CloudFlare extension installed on a server...
  17. custer

    Wordpress Toolkit error message screenshot

    Hi @TomBoB, Our screenshot service now also renders screenshots for Dynamic View in Plesk Obsidian, so it's been experiencing significant load spikes. I'll talk to our DevOps team to see what we can do.
  18. custer

    Filter by Website Label

    Hi Dave, We didn't add filtering right away because there are several possible ways to improve labels, and we wanted to hear what our users will ask us about the most to prioritize the improvements. Filtering looks to be one of the most obvious (and cheapest) ones, so we're going to improve...
  19. custer

    How move data from WP hosting to Plesk?

    Plesk has a Site Migrator feature that should help you out. Check this doc for more info: Importing Websites
  20. custer

    Plesk Wordpress Toolkit: Broken Website! (Pls Help!)

    Have you tried turning off the "under construction" plugin and hitting Refresh icon in WPT? That's problematic, and might be a sign that the problem is not with WordPress or WPT itself. I would strongly suggest contacting our support team, they should help you out.
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