• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. Hangover2

    Question Free trial license cutted down to Web Admin SE Edition?

    Secret solved and sad news: I did just read the current changelog again: Release Notes: Plesk Obsidian 18.0.47 Plesk has changed its trial license limits on September 27. All trial licenses created after that date will be limited to managing three (or less) of the following: domains, domain...
  2. Hangover2

    Backups to remote storage fail with "expected str, bytes or os.PathLike object, not int"

    Hello @ahoi + Plesk team, the new update release did not solve the problem mentioned in this bug report. It does still exist. In our case we are using remote SFTP storage. Server 1: "Exclude log files" is active "Exclude specific files from the backup" is deactivated Server 2: "Exclude...
  3. Hangover2

    Backups to remote storage fail with "expected str, bytes or os.PathLike object, not int"

    @ahoi A patch release was published some minutes ago, that should fix the problem: "Plesk Obsidian 18.0.47 Update 1".
  4. Hangover2

    Question Free trial license cutted down to Web Admin SE Edition?

    Hello, we did just setup a new server based on Plesk Obsidian 18.0.47. After choosing the full-featured 14 days trial license the final setup steps in the browser took unexpectedly very long. Afterwards to our surprise the new installation did only have the "Web Admin SE Edition" of Plesk with...
  5. Hangover2

    Backups to remote storage fail with "expected str, bytes or os.PathLike object, not int"

    Hello, duplicate of [Bug is confirmed: ID PPPM-13733] Scheduled Backups Fail in Plesk Obsidian 18.0.47
  6. Hangover2

    WordPress Toolkit uninstall fails with PHP fatal error

    Username: TITLE WordPress Toolkit uninstall fails with PHP fatal error PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.46 #Update 1, Debian 10.12, x86-64 PROBLEM DESCRIPTION WordPress Toolkit uninstall fails with PHP fatal error. STEPS TO REPRODUCE -...
  7. Hangover2

    Forwarded to devs Plesk update fails because of repository check

    Hello @IgorG , nevertheless the script is broken now. Before Plesk Obsidian 18.0.46 a proper warning was shown, e.g.: /root/parallels/pool/PSA_18.0.45_9299/examiners/repository_check.sh Plesk installation doesn't support 'Debian Backports/buster-backports/non-free' OS repository. Make sure it...
  8. Hangover2

    Forwarded to devs Plesk update fails because of repository check

    Username: TITLE Plesk update fails because of repository check PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.46, Debian 10.12, x86-64 PROBLEM DESCRIPTION Since "Plesk Obsidian 18.0.46" we cannot update our Plesk servers anymore. It fails because the repository check...
  9. Hangover2

    Input Warden Antispam & Virus Protection Extension for Plesk

    Very nice to hear that. On our servers 80% of all spam is already filtered out before it goes to Amavis with an appropriate Postfix configuration. As Plesk doesn't offer this configuration option natively yet, it would be a great thing to have it in your extension. See also my posting about this...
  10. Hangover2

    Input Warden Antispam & Virus Protection Extension for Plesk

    We had the same problem with those forwardings which led to blacklisted mail servers on our side. One solution could be to disable external forwardings at all - there is even an old Plesk extension available for that. In our case this was no option. So we decided to setup an own automatic...
  11. Hangover2

    Question slow incoming mails plesk

    If mails come in later than expected, check if grey listing was maybe suddenly activated on your server. If you see errors like "Warning: Inotify instance limit for user..." in your mail log, consider raising fs.inotify.max_user_watches and fs.inotify.max_user_instances. Only my two thoughts...
  12. Hangover2

    Issue Delete FTP user not working: User not selectable

    In that case it looks more like one of your PHP scripts is used for sending email spam, e.g. a contact form that has a auto-responder to the given email address including some form fields or the website has a malware infection or is just not update and has open doors. You could track it down...
  13. Hangover2

    Issue Delete FTP user not working: User not selectable

    This user cannot be deleted, because it is the system user of the subscription used for login via ssh/ftp(s)/sftp. Furthermore all PHP handlers and interpreters are running as that user. You can only change the user name but not delete it. More information can be found here...
  14. Hangover2

    Input Warden Antispam & Virus Protection Extension for Plesk

    Here is the patched policy rule for the problem mentioned: /etc/amavis/conf.d/99-warden The application firewall of the forum does not let me post the new sql statement. I did attach it as pdf file. The original query was just extended in the "where" clause by another "or" condition including...
  15. Hangover2

    Input Warden Antispam & Virus Protection Extension for Plesk

    With some little changes to Warden's sql_select_policy config parameter aliases will use the policy settings of the main mailboxes associated to them. We are now doing internal tests and when all works fine we will present a patch for all interested ones.
  16. Hangover2

    Input Warden Antispam & Virus Protection Extension for Plesk

    Hello at all Plesk Warden Anti-spam and Virus Protection users, at the moment we are facing an outgoing spam problem caused by not blocking detected spam messages if mail was sent to an email alias address. Steps to reproduce: -> create an email address e.g.: [email protected] -> create an...
  17. Hangover2

    Issue Not happy with Plesk Email Security

    Hello @maartenv , see also: Postfix Configuration Parameters - for reject_unknown_client_hostname and reject_unknown_reverse_client_hostname: 450 4.7.25 Client host rejected: cannot find your hostname, [IP] - for reject_non_fqdn_sender: 504
  18. Hangover2

    Issue Not happy with Plesk Email Security

    Hello @ssmmdd , Amavis with SpamAssassin and ClamAV should not be seen as primary tool to fight incoming spam. On our servers 80% of all spam is already filtered out before with an appropriate Postfix configuration. reject_non_fqdn_sender + reject_unknown_client_hostname +...
  19. Hangover2

    Issue Issue for nextcloud for sodium / argon2i on Ubuntu 18

    I did inform the Plesk team in the Bugreport about the restart issue already: Forwarded to devs - PHP extension sodium is suddenly not bundled anymore We are using the dedicated PHP FPM application only. We cannot say, if the normal PHP FPM application was also affected. When another PHP update...
  20. Hangover2

    Issue Issue for nextcloud for sodium / argon2i on Ubuntu 18

    Hello, we did experience the same problem with our Nextcloud instances because of the latest Plesk PHP updates. Try to restart your PHP handlers. This did help in our case. More info can be found here: Issue - No sodium extension for PHP 7.4.30 FPM
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