• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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    Issue Plesk Spam Mail

    Could be caused by: Hijacked mail user's accounts Broken/insecure form processed by PHP or other server-sided language Malware on server Infected PHP programs and/or PHP modules Insecure Wordpress or other CMS plugins You should check in mail header which process id is shown as creator of such...
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    Issue Reason: 2022-11-27 02:16:33 INFO: pum is called with arguments: ['--list', '--repo-info', '--json']

    @Hans Huckebein See PHP: Supported Versions and PHP: Unsupported Branches
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    Issue Reason: 2022-11-27 02:16:33 INFO: pum is called with arguments: ['--list', '--repo-info', '--json']

    You use PHP versions which reached End of Life, no support.
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    Log viewer for domain log files tries to parse encrypted files which results to display error

    Username: GwenDragon TITLE Log viewer for domain log files tries to parse encrypted files which results to display error PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.48, Debian 11.5, x64 PROBLEM DESCRIPTION For domains use logrotate to compress and encrypt rotated...
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    Resolved Log viewer for domain log files tries to parse encrypted files which results to display error

    Sorry for posting in wrong forum. I will create a proper report now.
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    Resolved Log viewer for domain log files tries to parse encrypted files which results to display error

    The protocol view of log files results in display of broken lines if log files are encrypted by GnuPG. The encryption is needed for the domain owners log files and done by a logrotate (config compresscmd!) every day for 1 week. This generates compressed files like error_log.1.gpg …...
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    Question Exclude log files of a domain from protocol viewer

    Moving the encrypted log files is not a solution in my case. Too many domains. Logrotation is needed, fir the log files and the encrypted log files. A better way for Plesk Obsidian should be to add a feature excluding some filename by regex from protocol viewer. How can this issue be sent to...
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    Question Exclude log files of a domain from protocol viewer

    I tried this now for one domain and that solves display issue if protocol viewer. OK, i have to change Plesk's logrotate configs to get rid of such issues.
  9. G

    Question Exclude log files of a domain from protocol viewer

    ⚠ I think, post #4 should be investigated by Plesk Developer Team. Showing nonexitent conten in logs is a bug.
  10. G

    Question Exclude log files of a domain from protocol viewer

    An other problem in protocol view is it accesses current access_ssl_log and shows garbage at end of log, at the time the viewer shows the file! Same happens after Reload button in protocol viewer was hit to get actual results. 2022-11-22 12:51:15 Access...
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    Question Exclude log files of a domain from protocol viewer

    compress related part of /opt/psa/etc/logrotate.conf # ---- encrypt saved logs ------------------------------------ shred compress compresscmd /usr/bin/gpg compressoptions --always-trust --encrypt --recipient [email protected] compressext .gpg # ---- encrypt saved logs...
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    Question Exclude log files of a domain from protocol viewer

    And i checked the log files from /var/www/vhosts/system/DOMAIN.TLD/ they do not have broken content. I guess the protocol viewer tries to parse the gpg files!
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    Question Exclude log files of a domain from protocol viewer

    My domains's older log files (Apache error, access, ssl_access) are rotated and afterwards encrypted by GnuPG daily (at 06:00 local time) for privacy. But unfortunately Plesk Obsidian's does display such binary-coded logs.main's protocol viewer tries to list these and shows binary garbage.
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    Issue can't upgrade plesk on debian 9 to mariadb 10.

    sudo apt-get install apt-transport-https curl sudo curl -o /etc/apt/trusted.gpg.d/mariadb_release_signing_key.asc 'https://mariadb.org/mariadb_release_signing_key.asc' sudo sh -c "echo 'deb https://mirror.rackspace.com/mariadb/repo/10.6/debian stretch main' >>/etc/apt/sources.list" sudo apt-get...
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    Issue can't upgrade plesk on debian 9 to mariadb 10.

    @Thera If you visit Download MariaDB Server - MariaDB.org and select OS and MariaDB version, you get information for a config file for apt.
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    Issue can't upgrade plesk on debian 9 to mariadb 10.

    Select correct repository with this tool Download MariaDB Server - MariaDB.org
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    Issue Custom PHP Handler : A bytes-like object is required, not str

    Seems to be bug PPPM-13691
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    Issue SPF validation Failed, but why?

    https://support.plesk.com/hc/en-us/articles/360020781639-Unable-to-receive-mail-from-external-domain-5-7-23-SPF-validation-failed
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