• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. websavers

    Issue init at 100% CPU and pleskrc very slow to reload processes

    This issue was fixed with a Virtuozzo update, as indicated above. We were able to remove our workarounds for all CentOS 7 boxes. Now a very similar issue has occurred with AlmaLinux 9 where there are thousands of abandoned sessions to the point they reach the session limit of 8192. The very...
  2. websavers

    Resolved Migration from Plesk 11 to Plesk Onyx 17 rsync errors

    We've run into this issue as well. What I don't understand then is why Plesk allows setting the symbolic link as the document root to begin with if it's just going to cause failure during migrations. Seems to me that either: 1. Plesk should block using symbolic links as the document root, OR 2...
  3. websavers

    Forwarded to devs Plesk migrator don't migrate backup settings

    We've written a guide and PHP script to show how to export the data, then automatically update the exported data with the new domain and client IDs, then import the data into the new server. It can be found here: GitHub - websavers/Plesk-Migrate-Backup-Settings: Run this on old and new server to...
  4. websavers

    Input Migrator Re-Sync wastes time at "Fetch configuration data from Plesk servers" every 5 subscriptions

    Hey @Peter Debik This was already requested here: Increase migration speed And marked Completed in 2016 at which point the admin said "Please let us know on Plesk Forum if still have problems with migration speed." Which is what we did here... Nonetheless it has been added here: Improve...
  5. websavers

    Input Migrator Re-Sync wastes time at "Fetch configuration data from Plesk servers" every 5 subscriptions

    The Plesk migrator still behaves exactly this way, which means it's very slow to resync.
  6. websavers

    Forwarded to devs Plesk issues an incorrect warning that a CNAME doesn't resolve

    We’re seeing a *lot* more CNAME to TXT records because of DKIM rollout for Google services. This means more people than ever are being confused by this warning. Would be nice to see this addressed.
  7. websavers

    Forwarded to devs Plesk migrator don't migrate backup settings

    Any tips as to where we might find the configurations for cloud backups? I'd like to see if we can find a way to manually move those over.
  8. websavers

    Forwarded to devs Plesk migrator don't migrate backup settings

    It did work! CentOS 7 -> AlmaLinux 8 was smooth. I then took it to AlmaLinux 9, and there were odd charset issues showing in initram initialization and it needed a manual reboot after it finished there, but OS seems to work OK other than it refusing to accept root logins despite PermitRootLogin...
  9. websavers

    Forwarded to devs Plesk migrator don't migrate backup settings

    Indeed! Wish we could use it, but we run Plesk inside OpenVZ containers and they're not supported by this. We also converted a couple barebones CentOS 7 KVM VPS to AlmaLinux 8 using ELevate and there was fairly significant downtime for a server that was stock CentOS 7 + OpenVPN only. I imagine...
  10. websavers

    Forwarded to devs Plesk migrator don't migrate backup settings

    3 years later and we've reached the CentOS 7 EOL (when last it was CentOS 6) and we still have to tell customers to reconfigure their backups after a migration :(
  11. websavers

    Question Upgrade Virtuozzo container from CentOS 7

    It would be nice if Plesk and Virtuozzo devs could have a quick chat about how to basically merge the Plesk-specific code into the almaconvert8 script. I believe this would be the best way to do it as almaconvert8 is already designed to work for CentOS 7 => AlmaLinux 8 on containers. It *should*...
  12. websavers

    Question Upgrade Virtuozzo container from CentOS 7

    Nope. It's here, if you're curious.
  13. websavers

    Question Upgrade Virtuozzo container from CentOS 7

    We have, and it is not. This is the result: # almaconvert8 convert $CTID CTID: Conversion aborted: Software unsupported by AlmaLinux 8 detected: Plesk Please contact the software vendor and request AlmaLinux 8 support But of course Plesk is compatible, despite that message. I've asked, in the...
  14. websavers

    Issue Let's Encrypt randomly fails to renew www or webmail subdomains

    See a solution / workaround for this here: Change Log for Plesk Obsidian It states: The gist is that if there's some kind of failure with general renewal (such as a firewall block preventing access to one of the many Let's Encrypt servers as described above), Plesk would try excluding the www...
  15. websavers

    Input Unable to delete web user? Here's how to work around it

    Note this applies only to web users. They appear under FTP Accounts, but are not deleteable from there. If you click on the user then try to delete it from the Plesk GUI while you're using PHP-FPM, it will say: Unable to execute usermng: usermng: /usr/sbin/userdel execution failed: userdel...
  16. websavers

    Resolved AH00485: scoreboard is full, not at MaxRequestWorkers

    It is still possible under normal conditions for this to happen in a manner that isn't related to that bug. Here's the scenario that seems to be most common: A site takes on hundreds of requests that are passed through apache to PHP-FPM (like uncached WordPress page requests) Each of those...
  17. websavers

    Resolved AH00485: scoreboard is full, not at MaxRequestWorkers

    And as far as I can tell the patch was not backported to 2.4.6 on CentOS 7, so the issue will remain on CentOS 7 boxes. Setting MaxConnectionsPerChild to 0 as described here, helps to delay the issue as graceful restarts trigger less process kill signalling + forking. On a busy server...
  18. websavers

    Issue BUG: Transfer of DNS Records Extension does not work with domain aliases where DNS not aliased

    To reproduce: 1. Add a domain 2. Add an alias for that domain, but do not enable DNS aliasing 3. Go to the alias's DNS settings and click Transfer DNS 4. You'll see the wrong domain listed if a site exists with the same ID as the alias ID. It appears to use site_id in the URL to identify the ID...
  19. websavers

    Question Elevate: migrate Centos 7 to Almalinux 8

    Also looking forward to CentOS 7 -> AlmaLinux 8 in-place upgrade support, after all Elevate already supports it without Plesk being in the mix. @IgorG: above @dash indicated that work would be in progress on this feature this year, but you've indicated that we should all just wait until EOL of...
  20. websavers

    Issue Auto-Reply sends to spammers too

    We submit it as a feature request in 2016. Can vote on it here: Don't send Auto-Reply when message detected as spam
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