• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. A

    Question IPs disconnected after plesk updates

    HI there About once a month across multiple servers all IPs other than the default are disconnected. The only way to fix is to log into plesk. > tools > IP address > rescan > repair all ip then run plesk repair web -y- v This morning 20 servers were affected taking all sites associated with...
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    Issue composer version and php version

    always cal composer with the php version you want to use and pretend the native php does not exist eg /opt/plesk/php/7.4/bin/php composer update
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    Question Moving domains between subscriptions

    I just wanted to say THANK YOU for implementing this. This is a massive time saver for us. Just used it for the 1st time and it worked flawlessly.
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    Issue Docker unable to install via update tool

    its been months since the repo changed.. is there anyway to tell the plesk installer to use the new repo? Any attempt at manual intervention causes the install script to fail.
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    Issue Docker unable to install via update tool

    this is ridiculous. The installer insists on using the old repo and there is no way to ever ride this
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    Issue LOAD DATA LOCAL INFILE is forbidden - Plesk 18

    php -i | grep mysqli.allow_local_infile mysqli.allow_local_infile => Off => Off should be php -i | grep mysqli.allow_local_infile mysqli.allow_local_infile => On => On edit your CLI php.ini accordingly (took me most of the day to figure this out.. the web scipts were all showing...
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    Issue nginx restarted every hour due to keep-secured.php

    Hi there We have noticed on a few servers this entry in the action log 127.0.0.1 admin [2020-04-15 12:56:03] 'Update IP Address' ('Interface': 'eth0' => 'eth0', 'IP Address': 'xxx.xxx.xxx.xxx' => 'xxx.xxx.xxx.xxx', 'IP Mask': '255.255.255.0' => '255.255.255.0') the time (in this case ever...
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    Question Plesk Composer v2.0.0

    this is ridiculous. Our help desk if full of people complaining about this.
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    Resolved PHPMYADMIN session_start(): Failed to read session data: files (path: ./tmp/session)

    still a problem in 2020 :(
  10. A

    Question Plesk, Varnish and HTTPS

    I dont suppose you have a working magento 2 example of this? I cant find a single article discussing nginx caching and magento 2
  11. A

    Monitoring [former Advanced Monitoring] extension in Plesk

    anyone figured out how to setup email notifications yet?
  12. A

    Question Magento nginx

    we have a working config.. the only thing that does not work is the installation / upgrade features in admin. Front end is fine.
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    Question Autodiscover

    This URGENTLY needs an OFF button We are setting up all new servers on Obsidian and slowly migrating older and it has already caused major headaches for clients hosting their emails externally who can no longer use autodiscovery as the Plesk server is breaking this by responding on 443. (I am...
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    Question Magento nginx

    After a lot of messing around we decided not to use nginx. Just use apache and .htaccess and set nginx for static assets
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    Question Autodiscover

    Is there any way to turn this off other than hacking nginx.conf for each domain? As the poster above mentions if the server responds on https://domain.com:443/autodiscover/autodiscover.xml which it does (wrong details) then the process breaks despite DNS records being correct.
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    No FTP Access

    Jumping forward 10 years (almost) we just had this same issue on 17.8 today as suggested apt install psa-proftpd --reinstall service xinetd restart worked a treat.
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    Issue PHP by OS vendor marked outdated, but it isn't

    You seem to be going out the way to misinterpret my point. No matter what you want to happen PHP (the providers of php) will NOT be fixing old version of their software.. there is no argument here. You simply stating something to the contrary does not make it so. You are relying on a OS...
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    Issue Licences Pulled

    We have just been told that one of our licences has been pulled.. for being used on two IPs 1) the server IP and 2) 172.17.0.1 (ie the docker IP) Why are Plesk sending what is clearly a mistake and cancelling off valid licences? We have hundreds of licences and go to great lengths to ensure...
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    Question Plesk PHP Nginx Performance

    by default nginx is configured to use 1 thread in /etc/nginx/nginx.conf set this to auto and reload. having said that.. there is no magic bullet. Depending on your application and how much resources you want. you need to have enough hardware to handle the load. 1000 consecutive this for a...
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    Issue PHP by OS vendor marked outdated, but it isn't

    The only supported version of php at this point in time are 7.1 / 7.2 / 7.3 Any before this are now obsolete and will not receive any more security upgrades from PHP. PHP: Supported Versions While Centos may be patching bugs in the OS and php 5.4 the reality is that there will be LOT less...
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