• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. N

    Dismiss Notice Unable to send command: A0006 FETCH 1: error in rouncube after switching from

    Hi, Support engineers need steps to reproduce the issue: 1. Mailbox content, may be one particular email which causes this issue. 2. Or access to the server. Could you please submit a ticket here https://cscontact.plesk.com/form/32/?Product=Plesk and send me the Ticket ID. Thanks, Natalya
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    Plesk 12.5.30 MU#27

    Ladies and Gentlemen, We have released new microupdate - http://docs.plesk.com/release-notes/12.5/change-log/ or https://kb.plesk.com/en/128650 Please write in this sticky thread all problems with your Plesk servers which arose after applying this microupdate. And please be absolutely sure that...
  3. N

    Free migration from cPanel to Plesk 12

    @Ron Craig Could you please provide Plesk Support ticket number to check this situation?
  4. N

    Upgrade 12.5.30

    Hi, check the following information on our web site and knowledge base: http://docs.plesk.com/release-notes/12.5/upgrade-notes/ - Upgrade notes https://kb.plesk.com/en/116078 - Plesk Upgrade guide https://kb.plesk.com/en/112166 - How to upgrade Plesk with the latest version of autoinstaller...
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    Cancel Spam Assassin Subscription ?

    Hi, if you purchased the license from us directly, please submit a request to our Licensing team with this question https://cscontact.plesk.com/form/33/?Product=Plesk If you have the license from one of our resellers, please contact them directly. Thanks.
  6. N

    Presence builder not editable

    You can restore it from the snapshot https://kb.plesk.com/en/113681 If there are no snapshots in GUI, then restore from available in a website directory https://kb.plesk.com/en/114532
  7. N

    Plesk access to subdomain management only

    can you tell the version number? As far as I know there were significant changes in Plesk interface after Plesk 10
  8. N

    Meet the Plesk team @ #WHDglobal on March 15-17, 2016

    Meet the Plesk team (@Sergey L , @SergeyUgdyzhekov and @korsar) @ #WHDglobal on March 15-17 in Europa-Park in Rust, Germany. Register now free of charge! The power to deliver – Secrets of the Plesk Engineering Team Never a World Hosting Day without the invitation to join a deep dive session...
  9. N

    Plesk 12.5.30 MU#23

    Ladies and Gentlemen, We have released new microupdate - http://docs.plesk.com/release-notes/12.5/change-log/ or http://kb.plesk.com/en/128396 Please write in this sticky thread all problems with your Plesk servers which arose after applying this microupdate. And please be absolutely sure that...
  10. N

    Get Domain list of Hosting

    Could you please tell what exactly is needed? Here you can find: http://download1.parallels.com/Plesk/Doc/es-ES/online/plesk-api-rpc/66586.htm Here is a sample request packet that retrieves the hosting information for every site that is not the primary site for a subscription, and every...
  11. N

    Get Domain list of Hosting

    Hi @dt_india Your request was: hii, I want to get domains list which are assigned to hosting . I am using API "http://download1.parallels.com/Plesk/Doc/es-ES/online/plesk-api-rpc/66583.htm#'. Please help me . Thanks,
  12. N

    Plesk 12.0.18 MU#73

    Ladies and Gentlemen, We have released new microupdate - https://kb.odin.com/en/127856 Please write in this sticky thread all problems with your Plesk servers which arose after applying this microupdate. And please be absolutely sure that reported problem is really caused by this microupdate...
  13. N

    Plesk 12.5.30 MU#17

    Ladies and Gentlemen, We have released new microupdate - https://kb.odin.com/en/127855 Please write in this sticky thread all problems with your Plesk servers which arose after applying this microupdate. And please be absolutely sure that reported problem is really caused by this microupdate...
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    *** Merry Christmas ***

  15. N

    12.0.18 update to 12.5.30 error

    Hi Phil, did you try to use the workaround provided in the KB? Update file /etc/psa/psa.conf and change value of DUMP_D parameter to /var/lib/psa/dumps. After that, repeat upgrade attempt.
  16. N

    FTP Backup Failure

    @NevilleM, @SpyderZ did you try to install the latest Plesk 12.5 MU #16? Is the issue still persists?
  17. N

    all domains unreachable

    @Andy please contact our Support team. You can create a ticket here: http://bit.ly/1YY6VHy Thanks!
  18. N

    Plesk 12.5.30 MU#16

    Ladies and Gentlemen, We have released new microupdate - https://kb.odin.com/en/127814 Please write in this sticky thread all problems with your Plesk servers which arose after applying this microupdate. And please be absolutely sure that reported problem is really caused by this microupdate...
  19. N

    Is there a Problem with the WordPress Toolkit and WordPress 4.4?

    Hi, please install the latest Plesk update. The issue with WordPress Toolkit was resolved http://docs.plesk.com/release-notes/12.5/change-log/#12530-mu15
  20. N

    Tha best Odin Product Expert of the Summer

    UPDATE: There is one more prize that we sent recently. @abdi is one of our active and experienced Plesk Experts and he was invited to participate in Web Hosting Con this year. But due to the visa refusal he was not able to come and join our team there. To smooth this disappointment we decided...
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