• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Chris1

    Migration error

    I am trying to migrate a domain from one Plesk server to another but I get the following error: Error: 'NoneType' object has no attribute 'get_dump_status' How do I fix this issue?
  2. Chris1

    Which firewall for Plesk 12 CentOS 7?

    Hello, Which firewall should be enabled to use the Plesk Firewall GUI, iptables or firewalld? Kind regards, Chris
  3. Chris1

    How to change server hostname

    Is it sufficient to just change the hostname in Tools & Settings > Server Settings? Or do I need to change it via CLI somewhere?
  4. Chris1

    Fail2Ban Wordpress jail issues

    Hello, I have a custom jail set up to match the following: failregex = <HOST>.*] "POST /wp-login.php This does work however it seems that when it is running on a server with ~300 domains it struggles to ban IP's efficiently. Log path is set to: logpath =...
  5. Chris1

    Plesk 12.5 backup functionality

    No worries, thank you for your replies.
  6. Chris1

    (Solved) DNS Zones not created on slave servers

    Hi trialotto, I find managing DNS zones via the Plesk interface very important for both parties for ease of use. In my experience, registrar DNS zone management is buggy and the user interfaces are very poor and confusing for customers. Every domain purchased through us will not be given the...
  7. Chris1

    Plesk 12.5 backup functionality

    Hmm instead of using an FTP repository, I might be better off mounting another drive at the backup directory.
  8. Chris1

    Plesk 12.5 backup functionality

    I found this in the release notes as a resolved problem. "Backing up data to the FTP repository required a local backup to be created first. Backup failed if there was not sufficient disk space for the local backup." Does this mean it doesn't require a local backup first anymore?
  9. Chris1

    Plesk 12.5 backup functionality

    Has the backup manager in 12.5 been improved so that it doesn't use 2x used disk space on the Plesk server when performing a full server backup to FTP repository? Currently in 12.0 it is really bad. For example if you are using 100GB, the backup process itself takes up another 100GB, making...
  10. Chris1

    Full server migration to new server with same hostname?

    Hello, I'm wondering whether it is possible to perform a full server migration to a new Plesk server with the same hostname or will Plesk give an error about the hostname being the same? The new server would not be accessible by hostname (only via IP) until DNS and glue records were changed...
  11. Chris1

    (Solved) DNS Zones not created on slave servers

    @Taz-Matt Yeah exactly. It deletes the configuration out of /var/named/3bf305731dd26307.nzf for that particular domain but doesn't remove actual zone file itself. Whilst it doesn't really cause a problem, it would be cleaner to remove the zone file itself when the slave server receives the...
  12. Chris1

    (Solved) DNS Zones not created on slave servers

    No worries at all :) I ran into the same problem myself. I started using the slave DNS manager a few months back. One problem I've found is that zones don't get deleted when you delete a domain from Plesk. The extension should get updated to support this.
  13. Chris1

    (Solved) DNS Zones not created on slave servers

    Hi Matt, What is the owner/group of /var/named? I believe it needs to be named:named. Kind regards, Chris
  14. Chris1

    Unable to find additional PHP versions

    Oh ok, there don't appear to be any plans. That's unfortunate, I'd prefer to use the built-in PHP versions, much easier to maintain.
  15. Chris1

    Unable to find additional PHP versions

    Hi IgorG, Thank you. Does that mean CloudLinux is included or not?
  16. Chris1

    Unable to find additional PHP versions

    I have just installed a new Cloudlinux 6.6 Plesk 12 box but am unable to find the additional PHP versions as shown in the attached image. I'm on update #55. I'd prefer to use Plesk's built-in PHP versions instead of the Cloudlinux ones. Could someone assist please?
  17. Chris1

    Warning: Unable to continue subscription transfer

    Hi IgorG, Running that query returned: Empty set (0.00 sec) In this case we're not transferring the subscription to a reseller but just to a standard "Customer" account. The customer we are wanting to transfer the subscription to is a brand new account. Any other ideas?
  18. Chris1

    Warning: Unable to continue subscription transfer

    I am trying to transfer a subscription from one customer to another but comes with the error: Warning: Unable to continue subscription transfer: this subscription requires more resources than can be provided by the new owner's provider. I tried the following: ~# /usr/local/psa/bin/domain...
  19. Chris1

    Plesk firewall not working correctly

    Could someone help me with this please?
  20. Chris1

    Plesk firewall not working correctly

    Hello, When I deny all other traffic for the "System policy for incoming traffic" to secure the server by only allowing the explicit ports I've requested to open, my server stops operating correctly. It appears when I set the "System policy for incoming traffic" to deny, it appears to be...
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