• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. CobraArbok

    Issue With Softaculous apps, error "FastCGI sent in stderr: "Primary script unknown"

    I close the ticket, but I would like to explain. Obviously I didn't ask here for advice on installing Softaculous. But I have reported the presence of many errors (over a dozen) almost all the same and that I interpreted as a sign of a server configuration problem. For this I asked for help and...
  2. CobraArbok

    Issue With Softaculous apps, error "FastCGI sent in stderr: "Primary script unknown"

    In this new VPS there are too many Softaculous applications that do not install properly or that do not start after an installation without error reporting However, I cannot identify the cause. In /var/log/apache2 and /var/log/nginx I find nothing significant (I can of course be wrong), while...
  3. CobraArbok

    Question Which folders to exclude in backup

    I'm doing a backup with rsnapshoot excluding some folders like /var/cache or /var/tmp. But I see that there are other cache and tmp folders own to Plesk. Which folders can I exclude without problems?
  4. CobraArbok

    Question Best strategies and tools for VPS backup

    I want to test for the complete recovery of the server. I have an Ubuntu 18.04 LTS VPS, with Plesk Onyx (Latest release). In this simulation I want to do a complete backup and restore on a second VPS where I will install Ubuntu 18.04 without Plesk. There are no problems with the Plesk license...
  5. CobraArbok

    Resolved Plugins in Roundcube

    Many thanks. Sieve appears to be already installed and configured.
  6. CobraArbok

    Resolved Plesk unsafe

    I've renewed the certificate
  7. CobraArbok

    Resolved Plesk unsafe

    In Tools & Settings / Security / SSL Certificates I see Certificate for securing Plesk = Lets Encrypt certificate from server pool. Yet I continue to connect to Plesk unsafe. What am I doing wrong?
  8. CobraArbok

    Resolved Plugins in Roundcube

    I've a VPS with Ubuntu 18.04 LTS. I need to install some plugin in Roundcube, but in /usr/share/psa-roundcube/config/config.inc.php the key is empty ($config = array(); ) Maybe there is another configuration file, but where? Which plugins are already installed? Is it possible to install sieve...
  9. CobraArbok

    Question Manage only one subdomain

    I have a domain with related webapplications on a server. Then we find at the IP address 11.22.33.44: www.mydomain.tld webapp-1.mydomain.tld webapp-2.mydomain.tld I would like to manage webmail on a second VPS on which Plesk Onyx is present. Then at IP address 99.88.77.66 we find...
  10. CobraArbok

    Question Change SSH Port and how to make Plesk secure?

    I made a new installation of Plesk, some components and some extensions. I then made a first basic configuration without anything in particular. In terms of security I have limited myself to installing and activating Firewall, Fail2Ban and mod_security, without altering the configuration. Now in...
  11. CobraArbok

    Resolved Update does not stop

    How can I install the individual modules from the command line? ===== Update I found it ! plesk installer
  12. CobraArbok

    Resolved Update does not stop

    If I install components from Tools & Settings / Updates and Upgrades, at the end in the window I see All patches were applied, but at the top right the bar is often incomplete, on the left the wheel continues to turn and there is no button to confirm that the work is finished. Even after many...
  13. CobraArbok

    Issue Iocube Error (for Softaculous)

    apt-cache search plesk-php73 | grep ioncube plesk-php73-ioncube-loader - PHP ionCube Loader root@myserver:~# apt install plesk-php73-ioncube-loader Reading package lists... Done Building dependency tree Reading state information... Done plesk-php73-ioncube-loader is already the newest...
  14. CobraArbok

    Issue Iocube Error (for Softaculous)

    I'm using 7.3
  15. CobraArbok

    Issue Iocube Error (for Softaculous)

    Where is?
  16. CobraArbok

    Question Where are the Domain Connect Settings?

    I created three subscriptions, and then in the three corresponding domains I didn't find the notification, nor do I find it in Domain Settings. The TXT record is there.
  17. CobraArbok

    Issue Error sending email

    I'm sorry, but this is my first Plesk mail service setup. I created a mailbox and sent an email to an external address (mydomain.tld). I received this error. Hi. This is the qmail-send program at my-server. I'm afraid I wasn't able to deliver your message to the following addresses. This is a...
  18. CobraArbok

    Question Where are the Domain Connect Settings?

    Where are the Domain Connect settings? My Provider is 1and1 - Ionos, a DNS Provider for Domain Connect. I've installed the extension and I read this page. Configuring DNS via Domain Connect but I see nothing that activates the connection of my domain with the provider.
  19. CobraArbok

    Issue Iocube Error (for Softaculous)

    I'm Working with Ubuntu 18.04 I need to install Softacuolous. I've installed IonCube with these commands: wget https://downloads.ioncube.com/loader_downloads/ioncube_loaders_lin_x86-64.tar.gz tar -xvf ioncube_loaders_lin_x86-64.tar.gz cp -av...
  20. CobraArbok

    Resolved Error FTP Backup

    I've tried to configure FTP Backup, but I get this error: Error: Unable to access the storage: Transport error: unable to list directory: Curl error: (30) FTP: command PORT failed: Last FTP request: PORT 87,106,194,228,172,253 Last FTP response: 502 'PORT': command not implemented Make sure you...
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