• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. I

    Resolved External SMTP Server Settings

    Apologies I didn’t get back to you. After implementing what I mentioned previously, I am now getting emails for everything, including updates to the platform.
  2. I

    Resolved External SMTP Server Settings

    Actually, I got further. When using the GUI to setup the external relay, it's missing some commands. I had to add this to the msmtprc file tls_starttls off <-- this command is missing auth login <-- this is defaulted to plain I can now get password reset emails but none of my scheduled tasks...
  3. I

    Resolved External SMTP Server Settings

    AH, dummy me, you are right--I went right over the file. Maillog does exist and here is what I see. I redacted my information (don't need someone spamming my email). The email address in admin, email address in SMTP relay configuration, and the password are right. This is the same hostname...
  4. I

    Resolved External SMTP Server Settings

    Hello, apologies for the delay. Yes, the email address I am wanting to send to is also the same domain that is in plesk (hosting.) I also have that same email set to the Administrator account in Plesk as well. MTA settings reflect the username for the relay which is also the same email for...
  5. I

    Resolved External SMTP Server Settings

    I use Google Workspace for email but I obviously get nothing from Plesk -- errors when scheduled tasks fail/etc. I read this article: How to configure an external SMTP server in Plesk - Support Cases from Plesk Knowledge Base I installed MTA, setup the relay, and tested a job that I knew would...
  6. I

    Resolved Advice on some odd issues/Cronjobs Disappearing

    TY so much! I had got busy with work and didn't get a chance to put a ticket in. This explains why it suddenly started happening. Definitely got introduced in an update. Glad to hear you all found it and will fix it. Appreciate y'all!
  7. I

    Resolved Advice on some odd issues/Cronjobs Disappearing

    TY, I'll get a ticket open. These jobs have been in place for over 4 years and it wasn't until here recently this became a problem.
  8. I

    Resolved Advice on some odd issues/Cronjobs Disappearing

    Thank you, but it appears this log isn't actually showing me my custom CRON jobs. It's just a bunch of plesk scripts -- I've ran a few of these jobs, including the 1 I have that runs every minute and they're not in this log.
  9. I

    Resolved Advice on some odd issues/Cronjobs Disappearing

    Hello, I'm not sure when this started but I've noticed here lately that my Cronjobs seem to get wiped when I restore a file from backup. I don't recall this being a problem in the past so I'm not sure what I can do that won't cause impacts to my servers. I've also noticed that I no longer have...
  10. I

    Resolved Database Backup for a server with no sites?

    Yes, I'm actually running (2) separate servers with Plesk installed on both. 1 server is WEB and the other is DB. The DB server Plesk has no domains, subs, etc. Which is why I suspected I couldn't use the backup manager traditionally--because on my older server when I had it all together...
  11. I

    Resolved Database Backup for a server with no sites?

    Hi, I recently stood up a server with Plesk installed that is nothing more than a DB server. It has no subs or domains. I created my databases through the Tools and Settings > Database Server and clicked on the icon to launch phpmyadmin. One thing I have noticed is that the Backup Manager built...
  12. I

    Question 18.0.34 Code Editor

    Is it possible to go back to old code editor? I noticed in 18.0.34 that you can no longer open multiple files to edit--only 1 file at time slides from left. I used the old editor a lot to edit files (worked for me.)
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