• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Question Subdomain showing default Plesk page

    I suggest a simple check if requests are routed correctly. Put some static file like test.txt on new.clientdomain.com, then request it with the curl -v command and post the result. Also, post how this request will be reflected in Apache and nginx logs.
  2. K

    Issue tortix repository for jammy: Warning: there are errors in 'apt-get update'

    Hi! Unfortunately, Plesk doesn't support Atomic rule sets for web application firewall on Ubuntu 22.04.
  3. K

    Resolved How to change NGINX Cache parameters in a Plesk web server

    You can customize this parameter with a custom template. Precisely you need a nginxCachePath.php template.
  4. K

    Issue Unable to access plesk

    Is Plesk itself inaccessible or hosted sites? Please run the command systemctl status apache2 nginx sw-engine sw-cp-server in the console and post the results.
  5. K

    Question Nginx not use charset UTF-8 for xml...?

    Not all documents in the world are in UTF-8, so forcing that on web server level by default is risky.
  6. K

    Resolved Nginx: 413 Request Entity Too Large

    Hi! That's not a PHP error, so PHP settings doesn't matter. Please check the value of client_max_body_size parameter in nginx configs.
  7. K

    Question Nginx not use charset UTF-8 for xml...?

    So, you need to fix the Content-Type header. You can use something like AddCharset UTF-8 .xml in Apache config (e.g. in .htaccess) if you have Apache behind nginx or charset utf-8; in nginx configs.
  8. K

    Question Nginx not use charset UTF-8 for xml...?

    What are the headers of the server response when you request the XML file?
  9. K

    Resolved Ruby 3+ extension 22.04

    Currently Ruby versions 3.1.3, 3.2.1 are available with Plesk on Ubuntu 22.04. Versions 3.0 and below are not compatible with OpenSSL 3 and thus not available.
  10. K

    Question Subdomain showing default Plesk page

    Not sure if I understood what are you trying to do. Please provide more information about your directory tree and configs (.htaccess). Did you put the files into the correct directory? A subdomain has its own document root. You can find it by opening your subdomain's file manager in Plesk.
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