• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Issue Virus

    Thank you for the information.
  2. K

    Issue Virus

    Here's a screenshot from what I grabbed from it's main folder.
  3. K

    Issue Virus

    Thank you, yes I did so, it seems that the problem is caused by week password, actually it was a test website and had a pass from 1 to 6. But I didn't expect it would effect other websites in the same subscription, also it had run a process in plesk it self, which was like wow, everything is...
  4. K

    Issue Virus

    We traced it, it seems 1 website had a week password, and it was attacked, through that attack it infected all the websites in that subscription. One more new thing to learn.
  5. K

    Issue Virus

    Hello there, Anyone has encountered this before ? It made every website in the infected subscription down. The thing is that we don't know how got it.
  6. K

    Issue Any known issues | Plesk Email Security with Plesk Premium Email

    Hi there, sorry for reopening this issue, but I have uninstalled Plesk Premium Email, and still the same results. Any advises ? am afraid Premium Email did something inside and It needs manual reversing. Edit : I had to re-install Plesk Premium, lots of inconsistencies happened after...
  7. K

    Issue After upgrade to plesk 18.0.27 you cannot update awstats

    I have the exact same issue, it seems it is already in the latest version but it thinks there is a newer version available. Here's my log
  8. K

    Issue Any known issues | Plesk Email Security with Plesk Premium Email

    Understood, thank you.
  9. K

    Issue Any known issues | Plesk Email Security with Plesk Premium Email

    Thanks for response @Arashi Yes I do have Plesk Premiumm Mail. So, autodiscovery.xml is expected to not functioning at all ? if I stopped using Plesk Premium Email and Plesk Mail Security.. Will it be back?
  10. K

    Issue Any known issues | Plesk Email Security with Plesk Premium Email

    As soon as I installed Plesk Email Security.. it added to panel.ini the following : [mail] autoconfig.enabled = 0 It disabled the option for autodiscover in mail settings in Plesk. Now, if I made that forcefully = 1 .. the autodiscover feature re-appear, but if I activated and tested it.. the...
  11. K

    Question Two IPs, 1 for Domain, 1 for Mail

    Hello everyone, I have a plesk server with 2 Ips in it. Is it possible to configure a domain to use one of them, while configure MX record to use the other IP. Reason? well I am behind cloudflare, and my MX is revealing my origin server IP. I have seen this thread...
  12. K

    Question Can someone provide me with CloudFlare Extension ?

    Hello there, Alright, here's the case.. we bought the site security pack a while ago, which provided us with ModSecurity Advanced rules along with CloudFlare Pro. And everything was going fine, and our main domains were provisioned and successfully connected with CloudFlare.. But we had an...
  13. K

    Resolved ext-pagespeed-insights-task\analyze Forbidden - Requests from referer <empty> are blocked.

    *Update. I did the following and the problem seems unexpectedly solved. I generated a new API key from google. And I re-installed the extension. Also applied restrictions by IP so no one uses that API but my plesk server.. and it works now.. Just in case someone has the same problem in...
  14. K

    Resolved ext-pagespeed-insights-task\analyze Forbidden - Requests from referer <empty> are blocked.

    Thank you @IgorG for respond, The strange thing it is throwing me <empty>, I have no idea why it does so, the server is brand new, and Plesk is newly updated. and everything is very clean. I tried the above, and I also completely disabled the API key restrictions. I don't know if there is a...
  15. K

    Resolved ext-pagespeed-insights-task\analyze Forbidden - Requests from referer <empty> are blocked.

    Hello Everyone, Am getting a strange error when using Google PageSpeed Insights in Plesk, "Forbidden - Requests from referer <empty> are blocked." *API Key is set to not restrict anything. I don't understand why it returns the referer <empty> .. any advises ? Thank you.
  16. K

    Resolved API call failed: HTTP Error 500: Internal Server Error

    I recommend you make backup on cloud, I lost the server after this update, seems all port got closed, or it simply not booting up, I cannot tell, it is remote. we are rebuilding from scratch,..but with thank god a backup took the day before.
  17. K

    Resolved Plesk CentOS 7.8 ImageMagick Update Error

    Oh boy, I made that, the server is down :( :(
  18. K

    Resolved API call failed: HTTP Error 500: Internal Server Error

    Not for me, I cannot uninstall Docker, I have important Containers, I didn't encounter this strange issue before, It might be helpful to know that I personally had a problem in a website prior this problem and restored the backup to a working version, I feel this problem is stuck in reporting. I...
  19. K

    Resolved API call failed: HTTP Error 500: Internal Server Error

    Same here, each hour at minute 8. It started happening today morning.
  20. K

    Resolved Plesk CentOS 7.8 ImageMagick Update Error

    I checked what would I receive after switching the repositories from OVH to official CentOS, I got the following list : yum check-update ImageMagick.x86_64 6.9.10.68-3.el7 NetworkManager-libnm.x86_64 1:1.18.4-3.el7 SDL.x86_64 1.2.15-16.el7 acl.x86_64 2.2.51-15.el7 atk.x86_64 2.28.1-2.el7...
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