• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Aleksey Filatev

    Resolved Wordpress Toolkit "scan" feature is now broken...

    Thank you for answers! Could you please check that there is no hidden file .wp-toolkit-ignore in the root of website?
  2. Aleksey Filatev

    Resolved Wordpress Toolkit "scan" feature is now broken...

    Thank you for reporting this. Could you please share some details to make it easier to investigate: Do you previously detached this website from the toolkit? Is this website installed into the domain root (httpdocs) or subfolder? Is your website has a standard file structure (wp-content and...
  3. Aleksey Filatev

    WordPress Toolkit Website List not working after attaching 37th page

    Do you mean that the blank screen is displayed instead of the list of WordPress installations? Could you please check errors in the browser console? You have to press F12 and navigate to the Console tab.
  4. Aleksey Filatev

    WordPress Toolkit Website List not working after attaching 37th page

    Which version of WordPress Toolkit do you use now? Actually, installing the toolkit above the current installation should not do anything bad.
  5. Aleksey Filatev

    Issue Cloning WP throws error

    Thank you for contacting us. This is a know issue EXTWPTOOLK-7374. WP-CLI 2.4 that utilized under the hood of WordPress Toolkit, doesn't fully support PHP8. It will be updated to the latest version in the future release of WordPress Toolkit.
  6. Aleksey Filatev

    Issue WordPress ToolKit / Not updating… updates information!

    Thank you for the information!
  7. Aleksey Filatev

    Issue WordPress ToolKit / Not updating… updates information!

    @ChristopheJ, to investigate the root cause of the issue you have encountered, it would be very helpful for us if you can send us an action log for the affected website. The log file could be found in the /logs/wpt_action_logs of your subscription, the file will be named by the following...
  8. Aleksey Filatev

    Issue WordPress ToolKit / Not updating… updates information!

    Thank you for the information! We will try to test updates of these two plugins in our test environment.
  9. Aleksey Filatev

    Issue WordPress ToolKit / Not updating… updates information!

    Is that happens with some specific plugin? Is that plugin installed on other sites that are not affected by the same issue?
  10. Aleksey Filatev

    wp-toolkit maintenance bug in 18.0.35 (regression?)

    In the WordPress Toolkit before 5.4.0, a cron job for the execution of wp-cron.php, in fact, should be recreated daily, but only in case if it was removed manually or modified. It can not explain the issue you have described, though. In the upcoming WordPress Toolkit 5.4.0 behaviour of the...
  11. Aleksey Filatev

    Issue Broken instance with php8

    Actually, WordPress Toolkit 5.3.x and later fully support PHP 8. Feel free to notify us if you are still experiencing any issues with the latest version of the WordPress Toolkit.
  12. Aleksey Filatev

    WordPress Toolkit Website List not working after attaching 37th page

    I glad to announce that this issue considered fixed in Plesk Obsidian 18.0.34.2. You need to apply the latest Plesk update. Please let us know if the issue persists after the update.
  13. Aleksey Filatev

    WordPress Toolkit Website List not working after attaching 37th page

    It could be a known issue we are working on now. If it is, It will be resolved as soon as ever possible. I apologise for the inconvenience. Only WordPress Toolkit GUI is affected. You can try a temporary workaround - access the toolkit using the right menu of Websites & Domain instead of the...
  14. Aleksey Filatev

    Resolved Maintenance page on wp admin dashboard

    Regarding the "Log in" feature, the toolkit provides you with the ability to log in to the administrator dashboard automatically w/o entering a password, or you can change a password directly from the toolkit using the "Setup" feature. Also, you can modify the login URL if needed.
  15. Aleksey Filatev

    Resolved Maintenance page on wp admin dashboard

    Regarding the maintenance mode, this is how the feature works. It blocks the site during time-consuming operations like updating, data coping or anything else. Unfortunately, there is no option to put on maintenance only a public part of a website.
  16. Aleksey Filatev

    Forwarded to devs Wrong SSL certificate for ALL alias domains (and forward to) in one subscription

    Am I understand correctly that there are no SANs for all aliases you have mentioned in a renewed certificate for your main domain?
  17. Aleksey Filatev

    Forwarded to devs Wrong SSL certificate for ALL alias domains (and forward to) in one subscription

    This could mean that the SSL It!'s "Keep Secured" feature is not active for your domains or, for some reason, can not renew your certificates automatically. Did you receive any notifications from your Plesk server recently about attempting to renew certificates? Anyway, I suggest you try to...
  18. Aleksey Filatev

    Forwarded to devs Wrong SSL certificate for ALL alias domains (and forward to) in one subscription

    Thank you for your clarification!
  19. Aleksey Filatev

    Forwarded to devs Wrong SSL certificate for ALL alias domains (and forward to) in one subscription

    Applying Plesk updates in most cases does not affect the functioning of Plesk extensions. So this is expected if you didn't notice any differences in 18.0.33. Or you have noticed some changes after updating Plesk? I mean, except the fact that forwarding domains came back to work.
  20. Aleksey Filatev

    Forwarded to devs Wrong SSL certificate for ALL alias domains (and forward to) in one subscription

    Thank you for the additional information, we continue the investigation.
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