• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Issue How to update PHP open_basedir and/or httpd.conf server wide?

    Sorry that was incorrect- I can now edit the "custom" service plans, but this wasn't clear as the "custom" word was not a link ; as per so many other things on Plesk where a [thing] is editable it's name is a link to the edit ability; but for some reason this isn't the case with "custom" - the...
  2. M

    Issue Error: Unable to retrieve information about the PHP configuration.

    In your .htaccess having Can cause this failure on the domain.
  3. M

    Issue How to update PHP open_basedir and/or httpd.conf server wide?

    @alvarezcruz thank you for getting back to me. I have found a workaround that I need to change imported websites from using a "custom" service plan that is uneditable, to giving then a generic catch-all service plan which has the correct PHP settings. I am finding most of the challenge with...
  4. M

    Issue How to update PHP open_basedir and/or httpd.conf server wide?

    Two aspects; 1) This doesn't work because open_basedir requires the current account's folder ; but if I apply this to a service plan it will apply this to all plan users; So applying this above line to a service plan means that all users of that service place only get to reach...
  5. M

    Issue How to update PHP open_basedir and/or httpd.conf server wide?

    Hi. Thank you for your reply. Ok so according to the documentation you link it says: Does this mean that for new additional domains on the Plesk server this instruction would need to be run again? Or would additional domains added after this instruction is executed would also contain these...
  6. M

    Resolved Domain File Manager unable to upload new file and unable to create new file

    @Sebahat.hadzhi somewhat awkwardly, repeating the exact same issue for creating a new file in the file manager today and the system works. This may be some sort of cascade error as I had been busy on the file manager yesterday before this issue , so maybe on the back end the file manager had a...
  7. M

    Resolved Domain File Manager unable to upload new file and unable to create new file

    Hello Checking Panel.log this only shows failed log in attempts there are no other notices in this file. To clarify; the file to upload is coming from a Linux system and is a freshy made file of a few bytes. File type isn't important this issue occurs on various types. Please see attached...
  8. M

    Issue How to update PHP open_basedir and/or httpd.conf server wide?

    does anyone know how to resolve this issue?
  9. M

    Resolved Domain File Manager unable to upload new file and unable to create new file

    Username: TITLE Domain File Manager unable to upload new file and unable to create new file PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CPU AMD EPYC-Milan Processor (12 core(s)) Version Plesk Obsidian v18.0.68_build1800250319.12 os_RedHat el9 Operating System AlmaLinux 9.5 (Teal...
  10. M

    Issue How to enable fail2ban for fellow other admins using the restricted mode?

    @Sebahat.hadzhi thank you that has resolved it. What does the option "Server Settings" actually specifically enable ? Is there any documentation to show what actual things each of the options on the Restricted Mode settings choices actually effects? I would have found this button if it had a...
  11. M

    Issue How to update PHP open_basedir and/or httpd.conf server wide?

    How to edit the core Server wide Apache httpd.conf file? There are bunch of common PHP classes that are used server wide across many domains and accounts. To this end the classes are stored outside the account/domain scope; typically in But, none of these are working, because according to...
  12. M

    Correct PHP Shared Location

    I also need to know this.
  13. M

    Resolved How to change default web directory from httpdocs to another directory

    Domain details --> Hosting & DNS --> Hosting Settings --> Document Root.
  14. M

    Resolved How to change default web directory from httpdocs to another directory

    How to change default web directory from httpdocs to another directory? Currently Plesk is only looking for public website facing content in the httpdocs/ directory. This needs to change. Either on a per-domain basis or globally on the server. How do we do this?
  15. M

    Issue How to enable fail2ban for fellow other admins using the restricted mode?

    Any ideas?
  16. M

    Issue How to enable fail2ban for fellow other admins using the restricted mode?

    Very similar to this request: Add/remove Fail2ban for additional Administrator accounts . And that was back in 2020, surely there's been progress since then?
  17. M

    Issue How to enable fail2ban for fellow other admins using the restricted mode?

    How to set that other admin level Plesk users are able to also set and unblock IPs on the fail2ban system? I can set/clear IP Blocks when logged in as the primary admin, but other admins have a fail2ban button on their log in but the button only goes to a "permission denied" screen. The...
  18. M

    Question Can't update prefix when thread "issue" becomes "Resolved"

    How do I update my Original post on this forum to mark it as "Resolved" when an answer works. I can't edit the original post after 4 minutes. So its still marked as an issue. How do I fix this?
  19. M

    Resolved SSH type seems disallowed on migration from WHM to Plesk

    I got it to work : In sshd_config change / ensure that :
  20. M

    Question The New Plesk Firewall is lacking port numbers/specifics. Can anyone supply a map of ports>services??

    @King555 I also hadn't see the age of the thread when I replied!
Back
Top