• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    nginx 502 error

    @trialotto, Thank you so much for your detailed explanation! You were spot on! The parameters in the pool file had much higher values than the standard values. I changed them back to default and will now wait if the error occurs again. One thing for other people with the same problem: The...
  2. S

    nginx 502 error

    Hello forum members! I am encountering the same problem. A 502 error is displayed minutes after a cronjob of on of my clients is started. This annoying error affects all domains, but it happens only two to three times a week. Server facts: CentOS 7 (latest updated), Plesk (12.5.30, latest...
  3. S

    Resolved FTP: User account already exists.

    Hello vlikhtanskiy, 1. No, I deleted it as requested in IgorG's comment 2. Yes, it is present in the sys users table of plesk db How to delete it from there?
  4. S

    Resolved FTP: User account already exists.

    Did it! Nothing changed. Did it Checking system users ............................................... [OK] Error messages: 0; Warnings: 0; Errors resolved: 0 The user is unable to connect via FTP now, but if I want to add a user with the same name Plesk still says "User account already...
  5. S

    Resolved FTP: User account already exists.

    Hello, I had to delete a FTP user in Plesk 12.5.30 on CentOS 7. Plesk confirmed the deletion, but the user is still able to connect. If I try to add this user under FTP accounts again, it says "User account already exists". How can I get in control again? Thank you very much in advance...
  6. S

    [SOLVED] PHP-FPM error: nginx 502, No pool defined

    Hello, I solved it by reinstalling PHP FPM using the command line commands ## sudo yum remove php-fpm ## sudo yum install php-fpm ## sudo reboot Hope this helps if you encounter a similar error. Best regards, sdmx
  7. S

    [SOLVED] PHP-FPM error: nginx 502, No pool defined

    Hello! I have a problem with Plesk 12.5.30 Update #7 ‪CentOS Linux 7.1.1503, nginx installed, domain uses latest PHP 5.6.14 (FPM served by Apache) Sometimes the domain suddenly stops working and the browser diplays a 502 gateway error. The error log shows the following errors numerous...
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