• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. H

    Webstats run server out of memory due to 'sort' command on access_log.webstat

    I really love servers blowing up every time a site has higher traffic than normal and then the daily stats execute. Is it parallels' official stance a sort process consuming 11 gigs of memory is your users' problem to deal with by running stats hourly via hacking your own cron jobs since the GUI...
  2. H

    WARNING during statistics_collector execution

    Is there a publicly accessible bug tracker for this?
  3. H

    Webstats run server out of memory due to 'sort' command on access_log.webstat

    Watching every site on every server to see which ones get enough traffic to have a large log file is not a scalable solution. I can't believe Parallels thought it a good idea to run a web log, typically a massive file, into a program that has to store it in memory to do its work.
  4. H

    Webstats run server out of memory due to 'sort' command on access_log.webstat

    We're finding high traffic servers fail to rotate log files if they have webstats enabled. In the daily log rotation and webstats execution, Plesk 11.5 calls this command against each domain's access_log.webstat log file: sh -c /bin/sort -t ' ' -k 4.9,4.12n -k 4.5,4.7M -k 4.2,4.3n -k...
  5. H

    Give non-admin users access to php 'Additional configuration directives'

    Is there any way to give a reseller or customer access to the php custom settings box labeled "Additional configuration directives" on the website & domains -> php settings button that an admin can see and alter? We have attempted to give resellers the "Common PHP settings management" and...
  6. H

    WARNING during statistics_collector execution

    I can't get existing domains to work even after moving the sub accounts to lower in the passwd file, running /usr/local/psa/bin/repair --update-vhosts-structure and running # /usr/local/psa/bin/repair --restore-vhosts-permissions. Just still spits out the 'already exists, but has wrong access...
  7. H

    WARNING during statistics_collector execution

    Is there an open bug for this issue? It is still occurring six months later. It will occur every time a customer changes their primary FTP/SSH username if they also have auxiliary accounts, since the new entry moves down to the bottom of the passwd file, putting the other non-primary FTP users...
  8. H

    How to alter template for /etc/nginx/plesk.conf.d/vhosts/?

    How can I alter the template used to create the files in /etc/nginx/plesk.conf.d/vhosts/? Specifically, I'm trying to change the ssl_protocols and ssl_ciphers lines to match currently accepted secure values, which Plesk does not use. We've been overriding them via vhost_nginx.conf files but...
  9. H

    SMTP Auth is still disabled by RBL in 9.5 (Postfix)

    Still broken through Plesk 11.5; haven't tried 12 yet. Run this via CLI to fix: /usr/bin/perl -pi -e 's/permit_mynetworks, reject_rbl_client/permit_mynetworks, permit_sasl_authenticated, reject_rbl_client/g' /etc/postfix/main.cf
  10. H

    RHEL/CentOS 6 users, watch out for curl

    If you're using RHEL/CentOS 6 with Plesk, you may find that your copy of Plesk stops working after a while if it is not able to check into the license server at https://ka.parallels.com:5224. If you're using Plesk Billing, you may find that your servers start to get out of sync because they...
  11. H

    Plesk 11.5 support on RHEL / CentOS 7

    If you've used Plesk for a while, you'll know that's how they do it. They call something 'supported' but they'll slowly let more and more things break until the product is unusable a year or more before the point that it is officially called 'unsupported.'
  12. H

    /var/log/nginx/error.log => proxy_access_log failed (13: Permission denied)

    Seven months, still no fix.
  13. H

    geoip module for nginx

    Look: # rpm -qi sw-nginx | egrep "Host|Packager" Install Date: Sat 06 Sep 2014 09:35:24 AM EDT Build Host: bcos6x64.plesk.ru Packager : Parallels <[email protected]> Why would I need to ask anything of nginx directly? They already include the code I want to use, it just needs...
  14. H

    geoip module for nginx

    Would it be possible to get nginx in plesk 11 compiled with --with-http_geoip_module? Or have it optional?
  15. H

    HTTP Loopback Connections are not enabled on this server

    Just an FYI for anyone finding this thread while trying to solve this 'loopback connection' issue. A loopback connection is something completely made up by the author of Backup Buddy; it has nothing to do with Apache or a server configuration issue. Basically what the author wants the software...
  16. H

    Missing Rsync option at migration manager

    If it only uses rsync now, why, whey I try to migrate a site that is 45 GB, does it error out and tell me insufficient disk space to store temporary files, required, 45736 MB? Why would it need to store 45 GB of temporary files if it's using rsync and putting them right where they should end up?
  17. H

    Plesk + nginx + CentOS 5 = vulnerable to CVE-2014-0224

    https://www.openssl.org/news/secadv_20140605.txt states "OpenSSL 0.9.8 SSL/TLS users (client and/or server) should upgrade to 0.9.8za." OpenSSL Team says it should be upgraded even if being used as a server. Plesk Service Team disagrees. That's all there is to this story. Why is it being...
  18. H

    Plesk + nginx + CentOS 5 = vulnerable to CVE-2014-0224

    Anyone experiencing this can just stop nginx and let apache handle the requests until Parallels fixes it.
  19. H

    Plesk + nginx + CentOS 5 = vulnerable to CVE-2014-0224

    Version: 11.5.30 CentOS 5 115140407.17 On CentOS 5 only, nginx is statically compiled by Parallels against a vulnerable version of OpenSSL: # strings /usr/sbin/nginx | grep configure configure arguments: --prefix=/usr/share --sbin-path=/usr/sbin/nginx --conf-path=/etc/nginx/nginx.conf...
  20. H

    Horde in 11.5 prevents some attachment viewing

    Any ideas?
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