• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. P

    Question Getting X-Forwarded-For IP address from behind a nginx proxy server

    Thank you @scsa20 your links were helpful. In particular the first link solved the problem. @mow thank you as well, I'm going to try using the SSL offload as well.
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    Question Getting X-Forwarded-For IP address from behind a nginx proxy server

    I've got a Plesk server sitting behind a Ngnix Proxy Manager. I am receiving correct HTTP_X_FORWARDED_FOR & HTTP_X_REAL_IP from the ngnix proxy on requests forwarded to domains on the Plesk server. Here's my topology: However, I can't figure out how to get the Apache log files to show the...
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    Question Training SpamAssassin on Linux

    I dug into our settings. On our server we are running 'Plesk Email Security' (free) and it appears that this extension uses mySQL. On our database server I see the database 'emailsecurity' and in it are several tables including: | bayes_expire | | bayes_global_vars | |...
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    Question Training SpamAssassin on Linux

    Thank you for your response. When I runs sa-learn, I do see that the mariadb process is also simultaneously running under load so I'm assuming that sa-learn is updating the database. I ran plesk daily ExecuteSpamtrain (prior to doing so) but it seems to finish in an instant whereas sa-learn...
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    Question Training SpamAssassin on Linux

    So the support page "How to train SpamAssassin on Plesk server" indicates that we should select the "Move spam to the Spam folder" option rather than the use the mark spam with ***SPAM*** option. Is this required in order for Plesk to automatically train SPAM?? Right now our preference it to...
  6. P

    Resolved PHP mysqli_connect() not working for just one site after upgrade from Ubuntu 20 to Ubuntu 22.

    It currently is: (??) [mysqld] bind-address = ::
  7. P

    Resolved PHP mysqli_connect() not working for just one site after upgrade from Ubuntu 20 to Ubuntu 22.

    Thank you everyone for your help so far. I appreciate it. Resolved sites on server connecting by changing any references to '127.0.0.1' to 'localhost' for scripts running directly hosted by the Plesk server. I think I may have resolved the secondary issue referenced below: From Tools &...
  8. P

    Resolved PHP mysqli_connect() not working for just one site after upgrade from Ubuntu 20 to Ubuntu 22.

    Update: Seems to be that mysql_connect() can't connect to '127.0.0.1' anymore but can connect to 'localhost'. Something must have changed during the upgrade from Ubuntu 20 to Ubuntu 22. During the upgrade I was asked: Configuration file '/etc/mysql/mariadb.cnf' ==> Modified (by you or by a...
  9. P

    Resolved PHP mysqli_connect() not working for just one site after upgrade from Ubuntu 20 to Ubuntu 22.

    Did an upgrade of our server from Ubuntu 20.x to 22.x Afterwards, all site work fine when connecting to the mariadb database except one. In fact two seperate sites use the same database. One can connects to the the database using the same credentials and works as it did before. However the...
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    Resolved Mail Account in Google Workspace Import into Plesk

    Fixed: I had to use the advanced options to force the Plesk to point to 'imap.google.com'. (I also manually select SSL and the correct port) I suspect the error is that because 'ourdomain.com' is hosted on the Plesk server (but mail was being hosted by the Google Workspace) that when it went...
  11. P

    Resolved Mail Account in Google Workspace Import into Plesk

    So I've set up IMAP = "On" in the Google Workspace account as the admin. For the user we're trying to transfer, I've turned on 2FA, which is a requirement in order to generate App Passwords. I generated an App Password from the 'Other category' (not sure if the category selection is important...
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    Resolved Mail Account in Google Workspace Import into Plesk

    I have a site that is currently using Google Workspace for its mail service. We want to migrate it from Workspace to Plesk. Currently something like '[email protected]' would resolve to Google's mail service. We have set up '[email protected]' on the Plesk domain to serve as a target. When I use...
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    Question No SAMBA/SMB on new plesk Version???

    Is there some alternative that works similarly? I saw SeaFile as an extension, but that does not support Ubuntu 20.04
  14. P

    Question Max Number of remote stored backups seems to be '1'

    In my Backup Manager schedule settings I'm doing daily backups and I've set "Maximum number of full backup files to store (including both scheduled and manual backups)" to be 5 And have deselected 'incremental backups', meaning I want each back up to be a full backup. In /var/lib/psa/dump I...
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    Question Format for Back Manger exclude list

    When adding exclusions, are line breaks sufficient or are commas needed in the text field for "Exclude specific files from the backup" Option 1: Line breaks between entries or is Option 2: commas between entries The correct way?
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