• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. thinkingcap

    Resolved Backups stopped as of April 22

    Update 52 was just released.
  2. thinkingcap

    Resolved Backups stopped as of April 22

    This is across 4 Plesk servers running Ubuntu 16 & 18. All stopped backing up to AWS on April 22, same day update 51 was released & applied.
  3. thinkingcap

    Resolved Backups stopped as of April 22

    Ive observed no backups running to S3 since April 22 - anyone else seeing same?
  4. thinkingcap

    Issue Panel Migrator critical error

    No, client doesnt have root shell access from the looks of it.
  5. thinkingcap

    Issue Panel Migrator critical error

    Im not logging in as root, no.
  6. thinkingcap

    Issue Panel Migrator critical error

    Failed to perform action: Fetch data from source cPanel Cause: Error creating migration dump: Command execution failed on the source server 'cpanel' (x.x.x.x) with non-zero exit code. command: cd /home/someuser/plesk_migrator/plesk_migrator-duuardbi0i9a84lygiv79ikvqpn9gflq/pmm_agent...
  7. thinkingcap

    Resolved Browser caching suddenly disabled

    Additional nginx directives are ignored for a Wordpress website
  8. thinkingcap

    Resolved Browser caching suddenly disabled

    Confirmed, that also worked for me. Updated my support ticket, hopefully we'll see a fix early next year.
  9. thinkingcap

    Resolved Browser caching suddenly disabled

    Filed.
  10. thinkingcap

    Resolved Browser caching suddenly disabled

    Same problem here, did you try the whole server solution or just the subscription?
  11. thinkingcap

    Resolved nginx cache sub-folders not getting created

    To fix this I looked for what was starting sessions by grepping for 'start_session' through plugin code in WP. It was a plugin I wasnt using so removed it and no longer have an issue with set-cookie.
  12. thinkingcap

    Resolved nginx cache sub-folders not getting created

    Server is sending a set-cookie header which disables the cache.
  13. thinkingcap

    Resolved nginx cache sub-folders not getting created

    Ive been enabling the nginx cache on a few wordpress sites and in general its gone well with a boost to requests/sec in performance. However I have this one site where I get a constant cache MISS on every request, its configured exactly like the others and Ive noticed the root cache folder gets...
  14. thinkingcap

    Clearing the wptoolkit cache

    Given that running either plesk ext wp-toolkit --clear-wpt-cache plesk ext wp-toolkit --clear-wpt-cache -instance-id 1 returns "WordPress Toolkit cache was cleared." Im assuming this is broken for now.
  15. thinkingcap

    Issue cache expiration article

    Im following the cache expiration article here. How to enable leverage browser caching for nginx? Site is FPM served by Apache with Nginx Proxy mode. I have the following in "Additional nginx directives" location ~*...
  16. thinkingcap

    Clearing the wptoolkit cache

    Running Version 17.8.11 Update #35 In the November 29 update it lists a command for clearing the cache of downloaded plugins etc from .wp-cli folder. Running the following commands doesn't appear to clear any cache folders. plesk ext wp-toolkit --clear-wpt-cache plesk ext wp-toolkit...
  17. thinkingcap

    Question Multiple master DNS - single slave

    If I have a single Plesk instance utilising the SlaveDNS extension to replicate zones, I assume its OK to add a second Plesk instance that also syncs to the same slave nameserver? What are others doing that have +5 Plesk instances and want to use separate, multiple name servers? Thanks Dave
  18. thinkingcap

    Question Display full path in CP

    Is there anywhere a customer can determine what the full path to their httpdocs/ folder is from the CP? TIA Dave
  19. thinkingcap

    Resolved Secondary DNS services

    I ended up going with the Slave DNS manager extension and a $5 VPS. Has worked very well for us.
  20. thinkingcap

    Question Migrating a site from one user to another

    I only want to migrate a single website out of a subscription. If thats not possible, Ill look at exporting DNS records and doing it manually. Edit: It appears that this is on the roadmap Move domains between subscriptions
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