• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Issue System Update error

    Hello @yborzykina, thank you for your feedback, but will dist-upgrade resolve all the errors those @IgorG outlined.
  2. D

    Resolved Reverse DNS does not match SMTP Banner

    In my case, I have two records of PTR. Is it okay.
  3. D

    Resolved Undelivered Mail Returned to Sender

    When I check with mail-tester I see these following errors and I have failed to understand the issue why SPAMHAUS continues to blacklist the domain
  4. D

    Resolved Undelivered Mail Returned to Sender

  5. D

    Resolved Undelivered Mail Returned to Sender

    I have attached the results but I still have an issue with SPAMHAUS
  6. D

    Resolved Undelivered Mail Returned to Sender

    Thank you
  7. D

    Resolved Undelivered Mail Returned to Sender

    Thank you @maartenv it´s not propagated yet.
  8. D

    Resolved Undelivered Mail Returned to Sender

    @GwenDragon I contacted my Host and added the PTR record but they informed me that it will take 3 days to propagate. Besides that, I get relisted on Spamhaus Blacklist as and they told me: The problem is more the HELO, please read this: https://www.spamhaus.org/faq/section/Spamhaus%20CSS#550...
  9. D

    Resolved Mail Test failed

    Thank you @GwenDragon for your support. Let me contact them.
  10. D

    Question SOA Expire Value out of recommended range

    Thank @Mark12345 I also had the same issue and it has been resolved. Thank you.
  11. D

    Resolved Mail Test failed

    I also have the same problem, but the solution is a bit confusing. Could someone guide me on how to solve this issue
  12. D

    Resolved Undelivered Mail Returned to Sender

    Thank you @GwenDragon for yor reply, I have the IP address but what goes in this field.
  13. D

    Resolved Undelivered Mail Returned to Sender

    Hello Forum, I resolved the issue but still some issues, I want to know where I should add the PTR record to solve this.
  14. D

    Resolved Undelivered Mail Returned to Sender

    I resolved the issue but still have some issues You may want to publish a DNS record (A type) for the hostname server.exmple.net or use a different hostname in your mail software.
  15. D

    Resolved Undelivered Mail Returned to Sender

    How do I configure HELO settings? Thank you for contacting Spamhaus CSS removals, Please use Google Translate for language translation, if needed. IF THIS HAS ALREADY BEEN FIXED PLEASE REPLY TO THIS MESSAGE IMMEDIATELY, AND INCLUDE THE DETAILS OF WHAT WAS FIXED AND HOW. If this is a shared...
  16. D

    Issue My domain is blacklisted - The Spamhaus CSS + agitated-lewin.xx-xx-xx-xx.plesk.page. - problem

    Hello Forum, was this issue resolved, I am facing the same challenge.
  17. D

    Resolved Undelivered Mail Returned to Sender

    Why was this IP listed? 81.46.XXX.2 is making connections with values that indicate a problem: either a misconfiguration or a malware infection. Technical information The most recent connection(s): December 12 2022, 19:00:00 UTC (+/- 5 minutes). The observed HELO value(s) were: (IP, UTC...
  18. D

    Resolved Undelivered Mail Returned to Sender

    Plesk version Plesk Obsidian 18.0.34
  19. D

    Resolved Undelivered Mail Returned to Sender

    I have been re-blacklisted and let me change the hostname to see whether it will work @GwenDragon
  20. D

    Resolved Undelivered Mail Returned to Sender

    I have been removed from the SPAMHAUS blacklist but I have been advised to block port 25 on my office router. Besides that, I am going to fill in the support request form. Thank you very much for your support @GwenDragon.
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