• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    plesk 12.5 + whmcs

    @aliilia, "Every domain has an unique domain" - that is correct :) I mean that WHMCS and Plesk has a similar "client/domain" structure. One client (with own password) -> many domains. WHMCS has this logic and Plesk has it too. Previous Plesk's WHMCS modules created Plesk's clients with first...
  2. C

    plesk 12.5 + whmcs

    @aliilia, thanks for your reply. I want to clear a details. What whmcs module did you used? 'Plesk10' module (which wasn't provided by Odin)? As i know, there was a strange logic that client was created for every domain (because of unique login/password for every domain). That was reason of the...
  3. C

    plesk 12.5 + whmcs

    @aliilia, WHMCS 'Plesk' module allows you to create one customer with multiply domains. If you want to have a separate users for each domain you should use 'Users' functionallity in Plesk. 1 Login to Plesk as Client -> Go to 'Users' tab -> create appropriate user. But there is no way to use...
  4. C

    plesk 12.5 + whmcs

    @aliilia Hello, i've tested your case on our test installation (12.5 and WHMCS 6). First of all, i've created a customer with subscription in WHMCS and tried to provision to Plesk. Next, i've created a second domain for this customer. Next I was going to 'Services' -> 'My services' after i...
  5. C

    WordPress Security Check breaks Wordpress

    @Reqlez, please, check your config for a invalid UTF8 sequences / codepoints in wp-config.php of your's WordPress instances.
  6. C

    Plesk 12 sendmail issues

    @Ivo, Plesk allows you to enable/disable sendmail for a certain system user. I've checked your steps for certain OS and Plesk version and couldn't reproduce the problem. I've created a subscription jsmith.com with [email protected] email address. Next i've changed (disable sendmail) Outgoing...
  7. C

    WordPress Security Check breaks Wordpress

    @H9k, sorry for delay. I have checked your config on test environment and reproduce the problem. After it i installed an italian WordPress (latest version 4.3.1 - https://it.wordpress.org/) manually, configured it and applied 'Security keys' checker. The checker applied successfully and...
  8. C

    WordPress Security Check breaks Wordpress

    @H9k, Seems like, call wpmng --user=foobar --php=/usr/bin/php5 -- --path=/var/www/vhosts/foobar.tld/httpdocs security-keys fix_keys broke wp-config.php by somehow. This is not reproduced with default wp-config.php after WordPress installation (via WP Toolkit or manually). Is this config file...
  9. C

    Plesk12 in NAT mode + WHMCS = Error 1023

    @Sam1234, Seems like, Hostname and Ip Address. But best practice is to get ip from error message Error message: Unable to get IP ID by address' xx .xx.xx.xx (Server Public IP address) 'from db. And compare it with settings on WHMCS -> Edit Server. I'm pretty sure that this will be a Ip Address...
  10. C

    Plesk12 in NAT mode + WHMCS = Error 1023

    @Sam1234, As i know that ip address in Amazon AWS could be changed after some actions. For example, stop and restart instance. It'll change ip address in plesk's database. You need to run: # plesk db Then you should get a list of ip addresses: mysql>SELECT * FROM IP_Addresses; Then you...
  11. C

    WordPress Security Check breaks Wordpress

    @H9k, Have you tried to go to th detail's page of WordPress instance in WordPress Toolkit before you apply "Security Keys"? Have you any error messages there or everythins is fine? Any way, please, enable debug log in plesk by using this article - http://kb.odin.com/en/120101. Of course, if it...
  12. C

    Internal error: Package with UID 'dc68f32c-5394-475a-9cc7-0c276dbc1a2f' not found.

    @Joe Deegan, Sorry about mention 12.5, i forgot that you have a 12.0.18. Your issue seems very strange, because KB article proposed by IgorG should helped you. Seems like you have an package with name 'osTicket'. You can check it by following steps: # plesk db Then check that record exists...
  13. C

    Error dropping database

    @vuong184 This code means "file exists". In most cases the directory contains some MySQL file that MySQL doesn't feel about deleting. Such files could have been created by a SELECT ... INTO OUTFILE "filename"; command where filename had no path. In this case, the MySQL process creates them in...
  14. C

    Bug deleting email users on Plesk 12.5.30

    @ReinerR, also you can enable plesk's debug by using this KB http://kb.odin.com/en/120101 with the following settings: ; Enable logging of external utilities calls show.util_exec = on ; Enable logging of stdin and stdout for external utilities calls (do not use in production environment)...
  15. C

    Internal error: Package with UID 'dc68f32c-5394-475a-9cc7-0c276dbc1a2f' not found.

    @Joe Deegan, You can find an error text in debug log (/usr/local/psa/admin/logs/panel.log) . May be you should enable it first by using this article - http://kb.odin.com/en/120101 Also we have an Plesk Self Repair Utility. You can read a guide about it there...
  16. C

    Wordpress Plugin Manager

    Please, could you write the full log entry about this php expection in panel.log? There is no error message which could help to find the problem.
  17. C

    Wordpress Toolkit bug

    Could you please post the code of the broken functions.php? It helps to understand a reason why this error happened. My guess that this file has some short php open tag <?' with ?>. So Plesk thinks that count of open tags ?php more than clsoe tag ?> and add only `remove_action('wp_head'...
  18. C

    Wordpress Toolkit bug

    What version of WordPress do you have? And what themes? I've checked it on WordPress 3.8.2 and 4.0.1 with default set of the themes and everything works fine. The script adds the following lines in this case: <?php remove_action('wp_head', 'wp_generator');
View older results
Back
Top