• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. H

    Question Access log off for nginx logs

    This is the section I am talking ... - in this case the request is forwarded to apache, because nginx is used as proxy, but if there is an error with nginx, apache will not receive the request and I don't see anything, because of this access_log off; ... location / { proxy_pass...
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    Question Access log off for nginx logs

    Hi, I was debugging nginx requests and noticed, that I don't see any access logs from nginx in the domain log folder. After searching for the issue I found out, that the nginx config files, generated by plesk, have access_log off; set in the config? Is this really useful? Is there a way to...
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    Question Upgrade CentOS 7.9 to Alma Linux python errors

    Yes, I already find this option. But it doesn't work for me, the to_install and to_remove section is maybe ignored? Doesn't make any difference? This are the packages, one epel and the other from plesk ... Installierte Pakete Name : openssl11-libs Architektur : x86_64 Epoche...
  4. H

    Question Upgrade CentOS 7.9 to Alma Linux python errors

    To clarify, there are two conflicting packages: openssl11-libs-1:1.1.1k-3.el7.x86_64 python36-PyYAML-3.13-1.el7.x86_64
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    Question Upgrade CentOS 7.9 to Alma Linux python errors

    I try to upgrade a plesk server running on CentOS 7.9 to Alma Linux with leapp. But the upgrade breaks each time with the following error. Maybe someone could help me to get rid of this python errors or can explain what is going wrong here? Error: Transaction test error: file...
  6. H

    Issue Unable to start apache

    journalctl outpout: Mai 02 18:43:23 host.mydomain.com systemd[1]: Starting The Apache HTTP Server... -- Subject: Unit httpd.service has begun start-up -- Defined-By: systemd -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel -- -- Unit httpd.service has begun starting up...
  7. H

    Issue Unable to start apache

    Hi, for some reason I couldn't start apache anymore. I am working on CentOS 7.9 with Plesk Obsidian 18.0.43 and the setup with the nginx as reverse proxy. Nginx is started and running an listening on ports 80 and 443. Apache could not be startet, here are some outputs from the error log. [Mon...
  8. H

    Resolved Whitelist email address ends up in spam folder

    It was a sieve problem. I traced the logs of the sieve rules with "sieve_trace_level". That shows in detail what is going on ... - Thank you all for you help.
  9. H

    Resolved Whitelist email address ends up in spam folder

    Here is an additional detail I found in the logs. Mails from the whitelisted domain in my example are processed by dovecot sieve and are moved to spam: sieve: msgid=<msgid.outlook.com>: fileinto action: stored mail into mailbox 'INBOX.Spam' But I don't have a sieve rule, which could be...
  10. H

    Resolved Whitelist email address ends up in spam folder

    Of course the folder in webmail (on the server).
  11. H

    Resolved Whitelist email address ends up in spam folder

    I have an entry on my plesk whitelist spam configuration like *@mywhitelistdomain.com. Here are headers from a current mail that ends up in the spam folder, but shouldn't not be there. What is going wrong? X-Spam-Checker-Version: SpamAssassin 3.4.4 (2020-01-24) on myhost X-Spam-Level...
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    Resolved Remote Backup failed since update to 18.0.37

    Hi Peter, this saved my day. In my case, on a vsftpd server, it is the option: require_ssl_reuse=NO All is working fine now. Thank you very much!
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    Resolved Remote Backup failed since update to 18.0.37

    Hi Peter, but it is very strange, before this update the backup to this server was working on both plesk servers without problems. After installing the Update on both servers the backup is not working anymore. We didn't change anything on the backup server? I activated now the FTP logs. Maybe...
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    Resolved Remote Backup failed since update to 18.0.37

    Sorry, was a little bit to fast with the entry. The command line falls automatic back to a local backup, not stored remote. So the case is still not solved and not working to the remote server!
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    Resolved Remote Backup failed since update to 18.0.37

    Update: Today I tried the backup via the console command: /usr/local/psa/bin/pleskbackup server -v --ftp-login=ftpuser --ftp-password='password' --ftp-passive-mode This was working as expected and the backup was created on the remote server. But the automatic backup, which was setup in the...
  16. H

    Resolved Remote Backup failed since update to 18.0.37

    Hi, yesterday I made the update on two plesk servers to version 18.0.37. Since this update remote backups to an ftp(s) server are not working anymore. The following message is shown on both servers: Unable to create the remote backup: Transport error: Unable to create the directory...
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    Question Sysconfig Spamassassin

    Hi, we installed spamassassin version 3.4.4 instead of 3.4.0 on a CentOS 7 machine. All is working fine until we make changes in the plesk admin panel. If we change settings from the spam configuration, plesk is modifying the script /etc/sysconfig/spamassassin and add the --daemonize parameter...
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    Question Word Press Smart Update

    Hi, I have bought the Smart Update Extension for WP Sites. I can update the sites manually, but shouldn't this be done automatically? I have checked the auto-update (see screen attached), but not working. How often should this run? Each week, each day, ...? Could someone clarify the working of...
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    Resolved Plesk Transfer to new server

    I made a simple mistake, so all good ...
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    Resolved Plesk Transfer to new server

    Hi, I moved all accounts from one plesk server to a new one. The old server was working as primary domain controller. The setup of the domain with the defined nameserver looks like (abstract): ns1.domain.com. A IP ns2.domain.com. A IP domain.com. NS ns1.domain.com domain.com. NS ns2.domain.com...
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