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Search results

  1. D

    Plesk 12.5 - Backup. Comments are not reported on FTP External Storage

    Unfortunatelly comments for the dumps on FTP does not supported in Plesk 12.5
  2. D

    Scheduled Backup failed with an archiver error

    Never mind the following error: It means that such permission does not supported in Plesk 12.5 and will be ignored on backup Really usefull is the following error: It means some critical error occured on domain content archiving. I asked you is your server is a part of Windows domain managed...
  3. D

    Plesk 12.x.x Backup Manager Encryption - Security Issue

    No, you can't do it with Plesk extension. Try add your suggestion on Uservoice (http://plesk.uservoice.com/forums/184549-general). It is a real way to get it done in future release, as PMs track this resource to include some most wanted ideas to the next release feature set
  4. D

    Scheduled Backup failed with an archiver error

    Is your computer connected to domain?
  5. D

    Plesk 12.x.x Backup Manager Encryption - Security Issue

    You quite right. Currently there are no special protection of user content in the backup. Plesk protects only its sensitive data, web content archived without any encryption. So end-user should care about backup security, if those backups are outside Plesk environment (Personal FTP storage or...
  6. D

    Plesk 12.5 Migration

    Could you attach whole migration.log to see context
  7. D

    Plesk 12.5 Migration

    It is not clear where do you see the error? Migration consist of several stages: conflicts detection and resolution, backup and restore. You should check log, as mentioned above. Additionally check also %plesk_dir%\admin\logs\php_error.log
  8. D

    Can't Backup

    Now check also %plesk_dir%\admin\logs\php_error.log I suppose you should see there some errors for backup_restore_helper utility called with parameter --backup-subscription or --backup-site
  9. D

    Can't Backup

    Seems like XML parser got non-XML data. Could you enable debugging (http://kb.odin.com/en/120101) and repeat backup again? It helps to get more information. Backup logs can be found at %plesk_dir%\PMM\logs\backup*
  10. D

    Migration not working, dump.xml not well formed

    Never seen such behaviour. Can't imagine how is it possible. You should check latest folder content in the /usr/local/psa/PMM/msessions to find out more information about possible issues. Pay attention to files objects_list, objects_list_raw, migration.log and also check...
  11. D

    Migration not working, dump.xml not well formed

    In such case my fix should help you, although I don't know why these changes are not present on your installation
  12. D

    Migration not working, dump.xml not well formed

    Try to replace the files /usr/local/psa/PMM/plesk.xsd and /usr/local/psa/PMM/restore-specification.xsd with these from attach. The same changes should be installed with MU#40, have you installed it?
  13. D

    New Plesk server is not restoring from previous server backup

    Here you find an example for Linux http://kb.odin.com/en/115421
  14. D

    Error: Unable to export file as file: pmm-ras failed (Error code = 1): STDOUT: Transport error: unab

    Never seen so many errors of such kind... When you see "This element is not expected" it usualy means that element itself is correct, but placed wrong. According to XSD tags on this level of XML placed in wrong order. E.g. backup_info_1509160104-formatted.xml:141: element scheduled-tasks...
  15. D

    Error: Unable to export file as file: pmm-ras failed (Error code = 1): STDOUT: Transport error: unab

    There are an issue in Plesk for Unix version (PPP-11017), that DUMP_TMP_D actually does not used for exporting dumps to FTP. Instead it uses /usr/local/psa/PMM/tmp You can mount some storage to this path as workaround
  16. D

    New Plesk server is not restoring from previous server backup

    Sorry, I supposed you have a backup exported with Plesk tools and "plesk_webserver.sg_info_1509010300.xml" actually is a tar. Now I see it is not. So you have a copy of your /var/lib/psa/dumps from the source server and "plesk_webserver.sg_info_1509010300.xml" is a root XML file from this dump...
  17. D

    New Plesk server is not restoring from previous server backup

    The easiest way is to import your dump first and then restore from UI To import the dump call: /usr/local/psa/admin/bin/pmm-ras --import-file-as-dump --dump-file-specification=/root/plesk_webserver.sg_info_1509010300.xml --dump-storage=/var/lib/psa/dumps/ --type=server...
  18. D

    Backups larger than 2047 MB to FTP don't finish

    No. there are no special setting for timeout control. If you enable debug in panel.ini backup log will contain FTP connection RAW commands. It may help to find possible problems. Which version of Plesk do you use?
  19. D

    /usr/bin/getcontrolpaneluserspackages

    /usr/bin/getcontrolpaneluserspackages is not a part of Plesk. May be you should start investigations from the CloudLinux side? Try to address yor question to support
  20. D

    Can't upload file 'BACKUPFILENAME.xml' to ftp. Error code: 1

    You need to enable debug mode (http://kb.odin.com/en/120101) Then repeat the backup to FTP and see logs at /usr/local/psa/PMM/session/<dir_with_latest_timestamp>/psadump.log grep by phrase "Curl output" to see possible FTP problems
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