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  1. Ales

    Question Alerting Swap

    Root access enables you to change the swap settings without involving the provider. I'd opt for having a bigger swap, not for trying to run a server completely without it, while at the same time keeping the swappiness setting close to 0. Try using a 1 GB swap file and see how it goes.
  2. Ales

    Issue Can't update via Plesk control panel

    Try the command line. ;) It should produce a more verbose error, if any. Or, before doing it, refer to logs to see what's going on. Is there anything in /var/log/plesk/systemupdatestool.log ?
  3. Ales

    Question Advanced Monitoring - How do graphs work with multicore CPU?

    Idle value should not be counted under "total usage". If it is, that would be a misconfiguration or a bug. It's more likely that the actual CPU usage is rising to 90%+, while the idle is below 10% at that point. Also, in this case, I'd say that 100% being the maximum is correct. Additionaly to...
  4. Ales

    Issue /usr/local/psa/handlers/spool full of old emails

    The xinetd entries are normal, or, better said, they might mean that someone is brute forcing the FTP, but they aren't connected to this issue. The segmentation faults are directly connected, though. They basically mean that DKIM is crashing and leaving those messages behind. The issue is...
  5. Ales

    WP Toolkit - General Discussion

    @ellagill, this most likely means that your Nginx is working while the Apache or PHP backend isn't. There can be any number of reasons for this, you'll have to consult the log files to find out what is going on. I'd also advise you to open a separate thread in a different section of the forum...
  6. Ales

    Issue Messages with Unicode unable to pick up via IMAP after upgrade

    A bit of background information - Courer IMAP has recently implemented RFC 6855, while other IMAP servers seem to be lagging behind. This has, among other things, revealed a number of issues in the client software. It looks like they are considering adjusting alerts, but apart from that, they...
  7. Ales

    Question Postfix\Mail Demon Recipient Address

    This Plesk Help Center article: Mail sent to Postfix default accounts is routed to Plesk Administrator's email should be what you're looking for. That being said, if the volume of the undeliverable messages is unusually high, the cause might be worth investigating.
  8. Ales

    Issue Problems with daily backup (subscription)

    With all due respect, you're wrong. What you are failing to see is that a backup of a site, as performed by Plesk, can not be viewed as a single atomic event. It's a series of events. The backups not being atomic is actually one of the biggest issues any backup software is trying to solve in...
  9. Ales

    Issue /usr/local/psa/handlers/spool full of old emails

    Refer to this thread too, it might be helpful: DMARC Changes in MU#51 Introduce New Segfault Error (PPPM-10547).
  10. Ales

    Issue /usr/local/psa/handlers/spool full of old emails

    Are you seeing any other errors on the server, anything in the /var/log/messages (CentOS) a.k.a. /var/log/syslog (Debian and derivatives)? There might be an error somewhere in the mail path that causes these files to linger instead of being removed.
  11. Ales

    Resolved Yum update - error

    Please see Exception: Failed to solve dependencies: psa-proftpd-xinetd-1.3.6-11.el6.art.x86_64.
  12. Ales

    Issue Problems with daily backup (subscription)

    As long as DNS records exist, pending emails would wait in the queue and be delivered later. That's how SMTP works. EDIT: come to think of it, I'm not sure if this is applicable in case of Plesk backups. I'd have to check if mail accounts were even disabled and if so, how. There might be...
  13. Ales

    Resolved Getting Hostname "does not" match on mail SSL

    Currently Plesk Obsidian only supports using "example.com" as an individual mail server name that is secured with a certificate, not "mail.example.com" or any other. The other limitation being that only Postfix and Dovecot are supported. I hope they'll extend this functionality in the future.
  14. Ales

    Resolved Maria db update

    How did you check the version? If through the GUI, the list probably just needs to be refreshed. Please note that Plesk does not officially support MariaDB 10.4. There were threads here on the forum with few issues.
  15. Ales

    Question SSL It! - SSL/TLS for redirects domains?

    We had a relatively small number of support requests in regards to this. Those that we did have came from quite dissatisfied customers, though. Most thought that their redirect isn't working and some of them believed that it hasn't been working for a long time. The common issues were: a)...
  16. Ales

    Question Alerting Swap

    Besides, "...but the hosting provider says that on VPS servers it cannot be expanded..." is more or less a complete nonsense. Do you have root access to your VPS?
  17. Ales

    Question Advanced Monitoring - How do graphs work with multicore CPU?

    System idle is not a service, it is the time your system is doing nothing. In other words, 90% idle means that 10% is actually in use while 90% is free. Idle hands... well... in this case, the proverb about the devil doesn't apply, I think. :)
  18. Ales

    Resolved Innodb corrupt after Plesk update

    But it isn't... or is it? MariaDB is either shipped by the OS or installed/upgraded manually using the packages from upstream repos. In either case, packages do not come from Plesk. This is either a bug or there is some confusion as to what exactly does the checkbox mean. @IgorG, could you...
  19. Ales

    Issue Lets Encrypt Wildcard succeeds manually but fails on automatic

    I'm not sure the renewal was actually tried. Some other threads here lead me to believe that Plesk's Let's Encrypt Extension merely reports that the DNS is disabled locally and therefore no action will be taken for these domains. Even more importantly, you'll get the notices but even when the...
  20. Ales

    Issue www alias not secured by Letsencrypt wildcard

    @TimReeves, I think you misunderstood the issue. Imagine: example.com is the main domain and has various subdomains, such as "www", "test", "something". Then you add an example2.com as an alias to example.com Automatically, "www", "test" and "something" subdomains will also work for...
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