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You can indeed exclude files and directories in the global backup settings. When scheduling a backup, make sure to check the option "Exclude specific files from the backup". Backup Manager -> Schedule -> Check the box for "Exclude specific files from the backup". Then, you can add rules like...

You mean something like this? #!/bin/bash # Get the current installed Plesk version current_version=$(plesk -v | grep "Product version" | awk '{ print $5 }') # Get the latest stable Plesk version from the RSS feed latest_version=$(curl -s...

I’ve noticed that this page, along with many others that start with 'https://www.plesk.com/kb/support,' has a 'Read full article' button that leads to a 'You're not authorized to access this page' message. Could this be looked into as it affects accessing important information, even if you...

You can vote for AVIF support via this UserVoice Request: https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/44853340-avif-support

Have you tried these settings in the panel.ini extension? [ext-s3-backup] SendRequestPayerOption = off MaxResumeAttempts = 200 MaxResumeFailures = 200

I've just created a file with root permissions, and it shows up fine in the Plesk File Manager. Can you clarify exactly what you're trying to achieve? It would really help if you could provide some screenshots of what you're seeing, so we can better understand the issue and assist you further.

I've added the last paragraph to the UserVoice request.

Exactly! I've encountered the same frustrations so many times—fiddling around with customer credentials or adding a new admin account via phpMyAdmin can be quite cumbersome. Having a built-in option to create a temporary admin account would really streamline the support process. It would also...

That's just a default message meant for new installations. Since you're performing an update and not a fresh installation, you can safely ignore it and proceed with the update.

I recommend contacting Plesk Support so they can investigate the issue directly on your server. To sign in for support, visit: Plesk Support If you purchased your license through a reseller, they should provide support for you. In case your reseller doesn’t offer support, Plesk provides an...

It sounds like a frustrating situation. To better understand what's going on, could you please provide some screenshots of the permissions and ownership settings you've applied? It would also help if you could show the output from the command ls -la in the directory where the files should be...

Backblaze Cloud Storage B2 is a solid alternative. It offers affordable pricing and has data centers in the EU as well. You can find more information on connecting Plesk to Backblaze here: https://talk.plesk.com/threads/connect-to-backblaze-b2-s3-compatible.357601/

I recommend contacting Plesk Support so they can investigate the issue directly on your server. To sign in for support, visit: Plesk Support If you purchased your license through a reseller, they should provide support for you. In case your reseller doesn’t offer support, Plesk provides an...

Can you look at this thread? https://talk.plesk.com/threads/smtp-auth-not-working.359394/

Can you change the following: Server: domain.com Check "This server requires an encrypted connection (SSL/TLS)"

Can you provide the SMTP settings currently configured in Outlook? This will help us pinpoint if there’s a configuration issue. Also, this thread might give you some helpful insights into similar issues: Issue - SMTP Auth not working

Hi all, I’ve submitted a new UserVoice request that could make it easier for Plesk server admins to help clients with their WordPress sites. The idea is to allow server admins to create a temporary admin account in the WordPress Toolkit, enabling you to log in to a client’s WordPress site...

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It looks like your server might be experiencing a memory issue. Could you check the /var/log/syslog for any entries related to "OOM" (Out of Memory) or "out of memory"? This could help confirm if memory exhaustion is causing your Node.js project to restart at midnight.

Not yet, but according to the documentation, this feature is currently in development for Plesk: Command-Line Interface